NewBrandAnalytics is a software company that delivers reliable social customer relationship management solutions that enable brands to win – and keep – market share while improving overall operational performance. newBrandAnalytics prides itself on cultivating a well-rounded, flexible, and balanced employee culture. The company serves clients across industries, including DICK’s Sporting Goods, Conn’s Inc., Five Guys, Darden, Hyatt, Interstate Hotels, Consulate Healthcare, the District of Columbia and many more.
"nBA analytics play an integral role in our understanding of our guests' experiences. We are able to learn about what people are writing about us, and discover what we can do to make Smashburger even better."
"Having well-defined reports drive home the passion customers have for a certain product makes it easier to deliver positive memories."
"Knowing you can read about your service or product on the Internet within minutes of a guest’s visit and that technology can quickly measure the results of poor performance provides a psychological control of service employees and managers as they perform their duties daily."
Read newBrandAnalytics Reviews, Testimonials & Customer References from 11 real newBrandAnalytics customers.