newBrandAnalytics
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NewBrandAnalytics is a software company that delivers reliable social customer relationship management solutions that enable brands to win – and keep – market share while improving overall operational performance. newBrandAnalytics prides itself on cultivating a well-rounded, flexible, and balanced employee culture. The company serves clients across industries, including DICK’s Sporting Goods, Conn’s Inc., Five Guys, Darden, Hyatt, Interstate Hotels, Consulate Healthcare, the District of Columbia and many more.
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"We are enthusiastic users of the newBrandAnalytics platform. At Cooper's Hawk, we love memorable pairings, so we appreciate that their technology is very easy-to-use and the information provided is extremely valuable to our entire team. This is our go-to social intelligence tool for making directional decisions."
"Invaluable is the word that comes to mind when I think of the newBrandAnalytics tools we use to monitor what’s being said about our restaurants. And it's evident they're experts in customer perception, because their team is the most customer-focused that I've come across in the software service industry."
"We understand that while listening to our customers is critical, making sure they know we value their opinions and that their voices are heard is what earns their trust and loyalty."
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