NewBrandAnalytics is a software company that delivers reliable social customer relationship management solutions that enable brands to win – and keep – market share while improving overall operational performance. newBrandAnalytics prides itself on cultivating a well-rounded, flexible, and balanced employee culture. The company serves clients across industries, including DICK’s Sporting Goods, Conn’s Inc., Five Guys, Darden, Hyatt, Interstate Hotels, Consulate Healthcare, the District of Columbia and many more.
"nBA analytics play an integral role in our understanding of our guests' experiences. We are able to learn about what people are writing about us, and discover what we can do to make Smashburger even better."
"We are enthusiastic users of the newBrandAnalytics platform. At Cooper's Hawk, we love memorable pairings, so we appreciate that their technology is very easy-to-use and the information provided is extremely valuable to our entire team. This is our go-to social intelligence tool for making directional decisions."
"As a brand guy, I've always felt there was a gap in humanizing data until we learned about using social sentiment. nBA helps us get to the why behind the trends and into the psyche of our customers."
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