NewBrandAnalytics is a software company that delivers reliable social customer relationship management solutions that enable brands to win – and keep – market share while improving overall operational performance. newBrandAnalytics prides itself on cultivating a well-rounded, flexible, and balanced employee culture. The company serves clients across industries, including DICK’s Sporting Goods, Conn’s Inc., Five Guys, Darden, Hyatt, Interstate Hotels, Consulate Healthcare, the District of Columbia and many more.
"As a brand guy, I've always felt there was a gap in humanizing data until we learned about using social sentiment. nBA helps us get to the why behind the trends and into the psyche of our customers."
"nBA analytics play an integral role in our understanding of our guests' experiences. We are able to learn about what people are writing about us, and discover what we can do to make Smashburger even better."
"Invaluable is the word that comes to mind when I think of the newBrandAnalytics tools we use to monitor what’s being said about our restaurants. And it's evident they're experts in customer perception, because their team is the most customer-focused that I've come across in the software service industry."
Read newBrandAnalytics Reviews, Testimonials & Customer References from 11 real newBrandAnalytics customers.