NewBrandAnalytics is a software company that delivers reliable social customer relationship management solutions that enable brands to win – and keep – market share while improving overall operational performance. newBrandAnalytics prides itself on cultivating a well-rounded, flexible, and balanced employee culture. The company serves clients across industries, including DICK’s Sporting Goods, Conn’s Inc., Five Guys, Darden, Hyatt, Interstate Hotels, Consulate Healthcare, the District of Columbia and many more.
"We are enthusiastic users of the newBrandAnalytics platform. At Cooper's Hawk, we love memorable pairings, so we appreciate that their technology is very easy-to-use and the information provided is extremely valuable to our entire team. This is our go-to social intelligence tool for making directional decisions."
"Knowing you can read about your service or product on the Internet within minutes of a guest’s visit and that technology can quickly measure the results of poor performance provides a psychological control of service employees and managers as they perform their duties daily."
"newBrandAnalytics brought in a wealth of real-time information we could use to create a proactive—not reactive–strategy."
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