WhosOn

"We have gained a significant ROI from WhosOn, and as a result it features heavily across our website offering an excellent alternative to phone and email. WhosOn analytics is used throughout the business to gain valuable customer insight and to identify real-time customer conversion opportunities."

"The live chat service plays an important role in offering immediate and expert help, particularly for people who might find it difficult to discuss their experiences on the phone or in person."

“Through WhosOn, we’ve been able to extend the support we offer to young people, in a format that feels friendly and familiar. We’ve also had an excellent experience working with Parker Software. Everyone involved has been professional, patient and supportive. Parker Software has been brilliant at resolving issues – from the great trainer, to the patient technical support, to the design of the chat window that complements the website and our branding. We’re really pleased with WhosOn and the service provided has been super. We’d recommend the technology and the team!”