WhosOn is a hosted or on-premises live chat solution that comes complete with real-time visitor tracking and analytics. WhosOn has been a leader in the live chat space for 15 years, and is a time-tested, ever-enriched solution.
Today, WhosOn is the longest provider of chat in the UK and an established international brand. It is used in over 50% of the world’s countries, across six continents and in many different industries and languages.
“Parker Software has been extremely helpful during the whole process, customising WhosOn for our brand and providing excellent training and support throughout. We are now up and running with a valuable additional outlet to communicate with clients. We’d certainly recommend Parker Software to anyone looking to implement a versatile digital engagement solution.”
"We felt that the online abilities needed to match our customers' demands. In branch we deliver +1 customer service through face to face contact, so how do we translate this to our e-Commerce channel that in essence is faceless?."
"As a result of implementing WhosOn, iYogi has seen fault resolution rates increase to 86% and customer satisfaction is up to 95%. These are some of the highest published rates within the computer support industry and act as a testament to the use of live chat within a support environment."
Read WhosOn Reviews, Testimonials & Customer References from 20 real WhosOn customers.
Browse WhosOn Case Studies, Customer Success Stories, & Customer References from 22 businesses that use WhosOn.
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