WhosOn

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Read 20 WhosOn reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 4 customer videos to see why companies chose WhosOn as their Live Chat Software

WhosOn is a hosted or on-premises live chat solution that comes complete with real-time visitor tracking and analytics. WhosOn has been a leader in the live chat space for 15 years, and is a time-tested, ever-enriched solution.

Today, WhosOn is the longest provider of chat in the UK and an established international brand. It is used in over 50% of the world’s countries, across six continents and in many different industries and languages.

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  • 20 Testimonials View
  • 22 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 3393 reference ratings
4.7/5.0 (3393)
  • Summer 2025 Top Performer Live Chat Software
    Press Release Report

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Featured Testimonials

  • “Live chat is a service that addresses autonet’s document related challenges by innovatively collecting and verifying documentation from customers electronically in real-time. Not only has the system streamlined processes and …

    Chris McDonald Head of Telecommunications

  • "I would certainly recommend WhosOn to anyone who has a customer facing website, the software is functional, easy to use and can only help your business improve its customer service."

    Amy Kirk Sales & Marketing Executive

  • "we are happy to promote any service which has a positive effect on our business."

    John Smedley
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Featured Case Studies

  • Huawei - Customer Case Study

  • Autonet Insurance - Customer Case Study

    Chris McDonald Head of Telecommunications

  • Tamworth Borough Council - Customer Case Study

    Joanne Shaw Customer Services Operations Manager
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Featured Customer Videos

  • Radwell International - Customer Success Story (Scott Simpson - UK Online Sales Team Leader)
    Play Video
    Scott Simpson UK Online Sales Team Leader
  • Hanley Economic Building Society - Customer Success Story (Rob Hassall - Business Development & Technology Manager)
    Play Video
    Rob Hassall Manager, Business Development & Technology
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Additional WhosOn Information & Resources

Read WhosOn Reviews, Testimonials & Customer References from 20 real WhosOn customers.

Browse WhosOn Case Studies, Customer Success Stories, & Customer References from 22 businesses that use WhosOn.

Watch WhosOn Customer Videos to learn why 4 businesses chose WhosOn.

Explore answers to frequently asked questions about WhosOn.

FeaturedCustomers has 1,899,036+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.