WhosOn

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Read 20 WhosOn reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 4 customer videos to see why companies chose WhosOn as their Live Chat Software

WhosOn is a hosted or on-premises live chat solution that comes complete with real-time visitor tracking and analytics. WhosOn has been a leader in the live chat space for 15 years, and is a time-tested, ever-enriched solution.

Today, WhosOn is the longest provider of chat in the UK and an established international brand. It is used in over 50% of the world’s countries, across six continents and in many different industries and languages.

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  • 20 Testimonials View
  • 22 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 3477 reference ratings
4.7/5.0 (3477)
  • Summer 2025 Top Performer Live Chat Software
    Press Release Report

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Featured Testimonials

  • "We would highly recommend WhosOn - an ideal system to manage without IT support, it has enhanced our offering."

    Signet

  • “WhosOn is used extensively for lead generation. We automatically push proactive chat invitations to those visitors that are highly engaged on our website; as a result we are getting a …

    Direct Response Head of Marketing

  • “Through WhosOn, we’ve been able to extend the support we offer to young people, in a format that feels friendly and familiar. We’ve also had an excellent experience working with …

    Jess Sulzmann Communications Officer
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Featured Case Studies

  • Autonet Insurance - Customer Case Study

    Chris McDonald Head of Telecommunications

  • Hanley Economic Building Society - Customer Case Study

  • Centerplate - Customer Case Study

    Amy Kirk Sales & Marketing Executive
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Featured Customer Videos

  • Hanley Economic Building Society - Customer Success Story (Rob Hassall - Business Development & Technology Manager)
    Play Video
    Rob Hassall Manager, Business Development & Technology
  • Radwell International - Customer Success Story (Scott Simpson - UK Online Sales Team Leader)
    Play Video
    Scott Simpson UK Online Sales Team Leader
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Additional WhosOn Information & Resources

Read WhosOn Reviews, Testimonials & Customer References from 20 real WhosOn customers.

Browse WhosOn Case Studies, Customer Success Stories, & Customer References from 22 businesses that use WhosOn.

Watch WhosOn Customer Videos to learn why 4 businesses chose WhosOn.

Explore answers to frequently asked questions about WhosOn.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.