WhosOn

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Read 20 WhosOn reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 4 customer videos to see why companies chose WhosOn as their Live Chat Software

WhosOn is a hosted or on-premises live chat solution that comes complete with real-time visitor tracking and analytics. WhosOn has been a leader in the live chat space for 15 years, and is a time-tested, ever-enriched solution.

Today, WhosOn is the longest provider of chat in the UK and an established international brand. It is used in over 50% of the world’s countries, across six continents and in many different industries and languages.

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Customer Rating Review Scorebased on 3147 reference ratings
4.7/5.0 (3147)
  • Top Performer 2024 2024
    Summer 2024Top PerformerLive Chat Software

Featured Testimonials

  • "The live chat service plays an important role in offering immediate and expert help, particularly for people who might find it difficult to discuss their experiences on the phone or in person."

  • “Because of the nature of our business, we have a diverse audience and work in an ever changing, demanding environment. Our IT department researched products that would meet our needs, as well as the stringent security requirements of HIPAA and the healthcare world in general. We did not want a hosted solution. WhosOn provided the best product, with a complete set of features and usability that we could fully integrate into our secure environment. WhosOn's installable enterprise solution was the perfect fit for our organisation. Our customers have very positive feedback and the chat agents enjoy logging in and assisting our customers every day. Great job Parker Software!”

  • “Parker Software has been extremely helpful during the whole process, customising WhosOn for our brand and providing excellent training and support throughout. We are now up and running with a valuable additional outlet to communicate with clients. We’d certainly recommend Parker Software to anyone looking to implement a versatile digital engagement solution.”

Featured Case Studies

  • Autonet Insurance - Customer Case Study

  • Schneider Electric - Customer Case Study

  • Fylde Council - Customer Case Study

Featured Customer Videos

Additional WhosOn Information & Resources

Read WhosOn Reviews, Testimonials & Customer References from 20 real WhosOn customers.

Browse WhosOn Case Studies, Customer Success Stories, & Customer References from 22 businesses that use WhosOn.

Watch WhosOn Customer Videos to learn why 4 businesses chose WhosOn.

Explore answers to frequently asked questions about WhosOn.