WhosOn

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Read 20 WhosOn reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 4 customer videos to see why companies chose WhosOn as their Live Chat Software

WhosOn is a hosted or on-premises live chat solution that comes complete with real-time visitor tracking and analytics. WhosOn has been a leader in the live chat space for 15 years, and is a time-tested, ever-enriched solution.

Today, WhosOn is the longest provider of chat in the UK and an established international brand. It is used in over 50% of the world’s countries, across six continents and in many different industries and languages.

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Customer Rating Review Scorebased on 3215 reference ratings
4.7/5.0 (3215)
  • Top Performer 2025 2025
    Summer 2025Top PerformerLive Chat Software

Featured Testimonials

  • “Through WhosOn, we’ve been able to extend the support we offer to young people, in a format that feels friendly and familiar. We’ve also had an excellent experience working with Parker Software. Everyone involved has been professional, patient and supportive. Parker Software has been brilliant at resolving issues – from the great trainer, to the patient technical support, to the design of the chat window that complements the website and our branding. We’re really pleased with WhosOn and the service provided has been super. We’d recommend the technology and the team!”

  • "We would highly recommend WhosOn - an ideal system to manage without IT support, it has enhanced our offering."

  • “WhosOn is used extensively for lead generation. We automatically push proactive chat invitations to those visitors that are highly engaged on our website; as a result we are getting a significant return on our investment. We are also impressed with the speed of deployment and the efficiency of the technical support team, who are always available to answer any enquiries we have about the WhosOn solution.”

Featured Case Studies

  • OptiCare Managed Vision - Customer Case Study

  • FTSE 100 Multinational Company - Customer Case Study

  • Centerplate - Customer Case Study

Featured Customer Videos

Additional WhosOn Information & Resources

Read WhosOn Reviews, Testimonials & Customer References from 20 real WhosOn customers.

Browse WhosOn Case Studies, Customer Success Stories, & Customer References from 22 businesses that use WhosOn.

Watch WhosOn Customer Videos to learn why 4 businesses chose WhosOn.

Explore answers to frequently asked questions about WhosOn.