WhosOn

“Live chat is a service that addresses autonet’s document related challenges by innovatively collecting and verifying documentation from customers electronically in real-time. Not only has the system streamlined processes and efficiencies in order for autonet to stay competitive, it has also improved both the customer journey and staff engagement.”

"The live chat service plays an important role in offering immediate and expert help, particularly for people who might find it difficult to discuss their experiences on the phone or in person."

“Parker Software has been extremely helpful during the whole process, customising WhosOn for our brand and providing excellent training and support throughout. We are now up and running with a valuable additional outlet to communicate with clients. We’d certainly recommend Parker Software to anyone looking to implement a versatile digital engagement solution.”