HubSpot

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Read 871 HubSpot reviews and testimonials from customers, explore 663 case studies and customer success stories, and watch 124 customer videos to see why companies chose HubSpot as their Customer Experience Systems

HubSpot is the world’s leading inbound marketing and sales platform. Since 2006, HubSpot has been on a mission to make the world more inbound. Today, over 15,000 customers in more than 90 countries use HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers. HubSpot’s inbound marketing software, ranked #1 in customer satisfaction by VentureBeat, includes social media publishing and monitoring, blogging, SEO, website content management, email marketing, marketing automation, and reporting and analytics, all in one integrated platform. Sidekick, HubSpot’s award-winning sales application, enables sales and service teams to have more effective conversations with leads, prospects, and customers.

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  • 871TestimonialsView
  • 663Case StudiesView
  • 124Customer VideosView
Customer Rating Review Scorebased on 10960 reference ratings
4.7/5.0 (10960)
  • Market Leader 2025 2025
    Winter 2025Market LeaderCRM Software

Featured Testimonials

  • "It was the perfect fit for our agency, but we knew that if we were to get most out of it, we would need a powerful automation platform. We looked at Marketo and Autopilot, but we were most impressed by the HubSpot software. It was ideal for the companies that we target; it was easy-to-use and offered a clear path to results."

  • "Our main aim was to get more leads and to manage them more effectively. We were concerned about how many enquiries may have been lost in the past due to the previous software package not being fit for purpose, and it was also a challenge to keep in regular contact with all of our leads effectively. Even losing just one potential pupil would represent a significant loss of potential income, so we needed a system in place to make sure that we were handling enquiries efficiently and robustly."

  • "We wanted to cut back on our traditional outbound campaigns, which were costly and not producing the results they used to. We were using some inbound tools – we had Evalanche for email marketing, but it didn’t support smart list segmentation, and there was no functionality for lead nurturing. We were using an antiquated CRM solution, but we couldn’t sync its data with other tools, while our CMS and website had been developed by an external agency, so we couldn’t change things easily ourselves."

Featured Case Studies

  • How Binary Stream Offers Personalized Customer Experience

  • How Jobbio Enhances its Customer Experience with HubSpot

  • Katapult Earns Consistent 4.4-Star Customer Reviews With the Help of the HubSpot CRM Platform

Featured Customer Videos

Additional HubSpot Information & Resources

Read HubSpot Reviews, Testimonials & Customer References from 871 real HubSpot customers.

Browse HubSpot Case Studies, Customer Success Stories, & Customer References from 663 businesses that use HubSpot.

Watch HubSpot Customer Videos to learn why 124 businesses chose HubSpot.