OVERALL CUSTOMER
REFERENCE RATING
4.8
"Setting up Freshservice was like putting together LEGO blocks...."
Jonas Christoffersen
CEO, ShowIT Media
"It is a simple to configure cloud PBX system. I found it easy to buy numbers from different countries..."
Alexandre Schio
Director of Operations
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"As a product manager, it’s great to have a single place like the Freshdesk forums where I can see wha..."
Iliya Yordanov
Co-Founder
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"Freshservice allows us to do things that matter, when they matter; it allows us to work together as a..."
Joshua Lyon
ICT Manager
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"I have been able to automate the ticket allocation process with help of Freshdesk using rules based o..."
Jiaullah
QA Engineer
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"We previously handled phone calls by sharing one phone and it wasn’t scalable for a growing team. Now..."
Emma Johnson
Vice President of Customer Support
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"Our primary use-case that we wanted to be addressed by Freshmarketer was Personalization. But we were..."
Sanjeeth R
Exotel
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"Freshservice is extremely easy to setup and easy to use - both at the agent and end user level...."
Marie-Alice Calando
IT Operations Director
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"We had used the word “Free” excessively across the website which kind of sounds needy and I did not w..."
Sahith Krishna
Product Marketing Manager
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"Freshdesk was clean and simple to use, responsive and capable of matching our growth curve. We ran pa..."
Robert Everett
Director of IT
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"I was afraid during the implementation that I might have to do it all alone and figure things out mys..."
Pieter Thewis
Director of IT Operations
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"Freshdesk is intuitive, it’s easy to customize to make it fit in your company’s branding and the out-..."
Huw Davies
Tech Support Manager
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"Freshdesk absolutely decreased our stress and time spent on support, and improved our response time a..."
Chantal Laurens
Vice President of Retail Operations
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"Intelligent workflows are a great way to improve sales productivity. Eliminating manual tasks helps s..."
Yash Madhusudan
Co-Founder
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"With Freshdesk, we no longer have to focus on collecting the information. We’re able to make confiden..."
Manoj
Sr Manager, HR
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

"Freshdesk is easy to use, allows automation, and provides useful reporting...."
Alex Seng
Business Systems Analyst
Testimonial Locked

Work for Freshworks ?
Claim this Profileand
unlock all 159 Testimonials.

Testimonials & Customer References of individual Freshworks customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Freshworks is the right business software or service for your company.

We monitor all 159 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.