Salesforce

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Read 1165 Salesforce reviews and testimonials from customers, explore 625 case studies and customer success stories, and watch 228 customer videos to see why companies chose Salesforce as their All-in-one CRM

Salesforce is powering innovation in sales, service, marketing, community, analytics, apps, and more. Salesforce also put aside 1% of their equity, 1% of their employee's time, and 1% of their product, and formed the Salesforce Foundation. These two key decisions have fueled their incredible growth, made them the global leader in CRM, defined the era of cloud computing, and inspired a new philanthropic model for all to follow. Thanks to their dedicated employees, partners, and the customers they serve, their industry-leading customer platform has become the world's leading enterprise cloud ecosystem. Industries and companies of all sizes can connect to their customers in a whole new way using the latest innovations in mobile, social, and cloud technology to connect with their customers like never before.

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  • 1,165 Testimonials View
  • 625 Case Studies View
  • 228 Customer Videos View
Customer Rating Review Score based on 7935 reference ratings
4.7/5.0 (7935)
  • Winter 2026 Market Leader CRM Software

More from Salesforce

Featured Testimonials

  • “Coming from a sales background, CRM is needed. It’s almost necessary to do sales these days because sales are very complex. There are a lot of players.”

  • “Over the past three years alone we have seen a four-fold increase in requests to connect, mainly from renewable and green sources like solar, wind, and battery, But it also …

  • “Agentforce saves our clinicians 375 hours per week by automating the creation of member care summaries, drawing from member activity and medication history."

Featured Case Studies

  • Kawasaki Engines substantially boosts CSAT scores with Salesforce

  • How Orlando City SC uses data to understand and reward its fans.

  • The State of Rhode Island is a Trailblazer in Testing and Contact …

Featured Customer Videos

  • AAA Washington - Customer Success Story (Jim Ryan - Chief Information Officer)
  • Intuitive Surgical - Customer Success Story (Christopher Hoster - Head of  Center of excellence)
  • CarMax - Customer Success Story (Shamim Mohammad - Chief Information and Technology Officer)

Additional Salesforce Information & Resources

Read Salesforce Reviews, Testimonials & Customer References from 1,165 real Salesforce customers.

Browse Salesforce Case Studies, Customer Success Stories, & Customer References from 625 businesses that use Salesforce.

Watch Salesforce Customer Videos to learn why 228 businesses chose Salesforce.