Salesforce

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Read 1060 Salesforce reviews and testimonials from customers, explore 557 case studies and customer success stories, and watch 210 customer videos to see why companies chose Salesforce as their All-in-one CRM

Salesforce is powering innovation in sales, service, marketing, community, analytics, apps, and more. Salesforce also put aside 1% of their equity, 1% of their employee's time, and 1% of their product, and formed the Salesforce Foundation. These two key decisions have fueled their incredible growth, made them the global leader in CRM, defined the era of cloud computing, and inspired a new philanthropic model for all to follow. Thanks to their dedicated employees, partners, and the customers they serve, their industry-leading customer platform has become the world's leading enterprise cloud ecosystem. Industries and companies of all sizes can connect to their customers in a whole new way using the latest innovations in mobile, social, and cloud technology to connect with their customers like never before.

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  • 1060TestimonialsView
  • 557Case StudiesView
  • 210Customer VideosView
Customer Rating Review Scorebased on 6704 reference ratings
4.7/5.0 (6704)
  • Market Leader 2025 2025
    Winter 2025Market LeaderCRM Software

Featured Testimonials

  • “Salesforce tracks the order process after sales — from the time we get the purchase order to the final dispatch date.”

  • "Not only is it inefficient when prescriptions don’t work as intended, but it’s inconvenient and unsafe for patients. Care coordination—the kind facilitated by our use of the Salesforce1 Platform—is the magic that will help reduce that $6.3 billion dollar problem."

  • "Salesforce helps us maximize rider satisfaction and deliver world-class service for every one."

Featured Case Studies

  • How the retailer uses Data + AI + CRM + Trust to engage consumers at every stage of life

  • Iron Mountain achieves peak productivity with Einstein AI

  • How Piedmont Healthcare transformed its call center to help more patients

Featured Customer Videos

Additional Salesforce Information & Resources

Read Salesforce Reviews, Testimonials & Customer References from 1,060 real Salesforce customers.

Browse Salesforce Case Studies, Customer Success Stories, & Customer References from 557 businesses that use Salesforce.

Watch Salesforce Customer Videos to learn why 210 businesses chose Salesforce.