Salesforce

Premium
Read 1060 Salesforce reviews and testimonials from customers, explore 557 case studies and customer success stories, and watch 210 customer videos to see why companies chose Salesforce as their All-in-one CRM

Salesforce is powering innovation in sales, service, marketing, community, analytics, apps, and more. Salesforce also put aside 1% of their equity, 1% of their employee's time, and 1% of their product, and formed the Salesforce Foundation. These two key decisions have fueled their incredible growth, made them the global leader in CRM, defined the era of cloud computing, and inspired a new philanthropic model for all to follow. Thanks to their dedicated employees, partners, and the customers they serve, their industry-leading customer platform has become the world's leading enterprise cloud ecosystem. Industries and companies of all sizes can connect to their customers in a whole new way using the latest innovations in mobile, social, and cloud technology to connect with their customers like never before.

Show more
  • 1060TestimonialsView
  • 557Case StudiesView
  • 210Customer VideosView
Customer Rating Review Scorebased on 7093 reference ratings
4.7/5.0 (7093)
  • Market Leader 2025 2025
    Winter 2025Market LeaderCRM Software

Featured Testimonials

  • “Salesforce is a best-of-breed product with a vibrant ecosystem and strong IP, and we were confident that it would elevate the customer experience.”

  • "With [Commerce Cloud], we can track reviews and ratings across all the major social media platforms and change our website content based on what’s trending."

  • "BART’s ability to respond in a timely, personalized, transparent manner is rewarding for the mission as well. Engagement has increased; in 2015, BART had a total of 13,000 mentions across major social media platforms. By 2017, BART had 60,000 mentions. And that’s just people tagging us. We know there are people talking about us without tagging us."

Featured Case Studies

  • Commonwealth Bank of Australia - Customer Case Study

  • Farmers Insurance® puts the latest technology into its agents’ and customers’ hands

  • Town of Cary - Customer Case Study

Featured Customer Videos

Additional Salesforce Information & Resources

Read Salesforce Reviews, Testimonials & Customer References from 1,060 real Salesforce customers.

Browse Salesforce Case Studies, Customer Success Stories, & Customer References from 557 businesses that use Salesforce.

Watch Salesforce Customer Videos to learn why 210 businesses chose Salesforce.