Parature

Premium
Read 33 Parature reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose Parature as their Cloud Storage Solutions

Parature is the leading provider of cloud-based social and customer engagement solutions that empower organizations to deliver more efficient and effective customer service and support across more channels including social media. Parature flagship product, Parature Customer Service Software™, integrates a customer portal, intuitive self-service knowledgebase, a help desk ticketing application, and a host of robust business modules into a central, fully-customizable, web-based system that currently supports more than 70 million end users worldwide. Parature’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to get up and running quickly without assistance from IT. Parature works in close support with you, the customer, to focus on key efficiency and productivity goals, all while dramatically improving your customer engagement and support processes.

Show more
  • 33TestimonialsView
  • 8Case StudiesView
  • No
    Videos Yet
    Customer Videos
Customer Rating Review Scorebased on 3354 reference ratings
4.7/5.0 (3354)

Featured Testimonials

  • "Even as our customer base has increased, we have not had to add staff. Average resolution times decreased by 80 percent."

  • "Parature allowed us to properly grow our business by providing a more organized support system."

  • “We’ve been enabled to provide our customers a better service, while saving more than 160,000 USD every month.”

Featured Case Studies

  • Profits Rise After Hitachi Data Systems Streamlines Sales Approval Workflow

  • Teradici - Customer Case Study

  • Leverate Boosts Client Service and Satisfaction Across More Channels

Additional Parature Information & Resources

Read Parature Reviews, Testimonials & Customer References from 33 real Parature customers.

Browse Parature Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Parature.