Sprinklr

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Read 212 Sprinklr reviews and testimonials from customers, explore 205 case studies and customer success stories, and watch 18 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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Customer Rating Review Scorebased on 3846 reference ratings
4.8/5.0 (3846)
  • Market Leader 2025 2025
    Winter 2025Market LeaderSocial Listening Software
    Press ReleaseReport
  • Market Leader 2025 2025
    Fall 2025Market LeaderContent Marketing Software
    Press ReleaseReport
    • Market Leader 2025 2025
      Summer 2025Market LeaderEmployee Advocacy Software
      Press ReleaseReport
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Featured Testimonials

  • "Social has become a foundational part of the customer experience for Moen. Sprinklr provides us with the data insights and team efficiencies to develop strategies that align with Moen’s business goals.”

    Alan GravelyGlobal Marketing Director

  • "We’ve been impressed with Facebook and Instagram as a fullfunnel advertising platform for our brand. With the PLAYBASE launch, we built buzz around our newest product and then followed up with a promotion to drive sales among engaged audiences. It was a perfect one-two punch.”

    Donna QuezaGlobal Paid Social Media Lead

  • “Sprinklr Insights allows us to get ahead of inbound customer service inquiries and realize cost savings with proactive issue detection and resolution."

    Global Technology CompanyConsulting Partner
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Featured Case Studies

  • Zenith International scales paid social across 35 markets and languages

    Sully EllahiPaid Social Associate Director

  • Transport agency goes viral on TikTok, redefines public sector social media

  • How IKEA stays ahead of the game Inside the retail giant's global media and brand health monitoring strategy

    Ferencz ThuroczyGlobal Social Media Director
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Featured Customer Videos

  • Play Video
    Jason TownsendDeputy Social Media Manager
  • Play Video
    Tyler SmithSenior Program Manager, Commercial Sales and Marketing
  • Play Video
    Ruba ShannakDigital & Technology, Head of Operations & Platforms
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Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 212 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 205 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 18 businesses chose Sprinklr.

FeaturedCustomers has 1,889,629+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.