Sprinklr

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Read 212 Sprinklr reviews and testimonials from customers, explore 205 case studies and customer success stories, and watch 18 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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Customer Rating Review Scorebased on 3726 reference ratings
4.8/5.0 (3726)
  • Market Leader 2025 2025
    Winter 2025Market LeaderSocial Listening Software
    Press ReleaseReport
  • Market Leader 2025 2025
    Fall 2025Market LeaderContent Marketing Software
    Press ReleaseReport
    • Market Leader 2025 2025
      Summer 2025Market LeaderEmployee Advocacy Software
      Press ReleaseReport
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Featured Testimonials

  • “The fact that we can tailor the platform to integrate with our own first-party data, means we have a complete picture of our customers and the business. This opens up so much opportunity for us to further cater our product offering and support services to our customers.”

    Auto Insurance AgencyHead of Marketing

  • “Whether it’s a call, social media message or live chat through the AjmanOne app, everything is combined in one place now. This is where the Sprinklr system comes to life.”

    Budoor Al ShamsiContact Center Manager

  • "80% of our budget is now allocated to social and digital. Why Because we know that these channels allow us to reach and engage with customers at scale.”

    Dean AragonChief Executive Officer & Global Vice president of Brand
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Featured Case Studies

  • How Havas Media Group delivers digital innovation for clients, external agencies, and internal teams

    Alice MartinierVP Director, Trading Operations

  • Nissan's Mike Disser brings passion for customer service to social media

    Mike DisserConsumer and Direct Marketing Manager

  • How Honda unified customer care in new era of online car sales

    Yoshiaki InoueChief of Honda ON
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Featured Customer Videos

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Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 212 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 205 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 18 businesses chose Sprinklr.

FeaturedCustomers has 1,876,019+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.