Sprinklr

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Read 204 Sprinklr reviews and testimonials from customers, explore 196 case studies and customer success stories, and watch 17 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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Customer Rating Review Scorebased on 3646 reference ratings
4.8/5.0 (3646)
  • Market Leader 2025 2025
    Fall 2025Market LeaderContent Marketing Software
  • Market Leader 2025 2025
    Summer 2025Market LeaderEmployee Advocacy Software
    • Market Leader 2024 2024
      Winter 2024Market LeaderSocial Listening Software
more awards

Featured Testimonials

  • “We cannot miss any mention of the company or our product on social media, and we always need to be available to solve our customers’ problems in real time."

  • "Our partnership with Sprinklr has been fantastic because they really moved with the changes with us in many ways as a supportive partner, which allowed us to keep that guest contact and communication going across all of our channels, which could not have been more important in a time like we just had.”

  • “Producing content under the banner of ‘Ideas Worth Spreading’, our team at TEDxPortland sees the Sprinklr products as perfect tools to inspire people to share their own ideas and introduce them into a global dialogue that is TED Talks.”

Featured Case Studies

  • How do you streamline a marketing process that has more workstreams than it can count

  • Eversource lights up social customer care at scale

  • Northwestern Mutual used Sprinklr AI to power its most successful social campaign ever

Featured Customer Videos

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 204 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 196 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 17 businesses chose Sprinklr.