Sprinklr

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Read 204 Sprinklr reviews and testimonials from customers, explore 196 case studies and customer success stories, and watch 17 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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Customer Rating Review Scorebased on 3679 reference ratings
4.8/5.0 (3679)
  • Market Leader 2025 2025
    Fall 2025Market LeaderContent Marketing Software
  • Market Leader 2025 2025
    Summer 2025Market LeaderEmployee Advocacy Software
    • Market Leader 2024 2024
      Winter 2024Market LeaderSocial Listening Software
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Featured Testimonials

  • "Sprinklr brings everything into one place, and automations allow us to monitor and respond to a high volume of comments and messages all from one central place."

  • "Sprinklr allowed us to up-level our approach to social media marketing. We leveraged Sprinklr to go from social listening to a tool for social intelligence."

  • "Sprinklr is a critical pillar of our brand strategy at LSU Athletics. It’s an intuitive tool that gives incredibly in-depth measurements as well as 30,000-foot views of what we do, helping us share more aligned and strategic messages.”

Featured Case Studies

  • Transport agency goes viral on TikTok, redefines public sector social media

  • From listings to likes Property Finder boosts earned engagement by 127%

  • PMI transforms digital asset management workflows with 10x speed boost

Featured Customer Videos

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 204 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 196 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 17 businesses chose Sprinklr.