Sprinklr

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Read 204 Sprinklr reviews and testimonials from customers, explore 196 case studies and customer success stories, and watch 17 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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Customer Rating Review Scorebased on 3582 reference ratings
4.8/5.0 (3582)
  • Market Leader 2025 2025
    Fall 2025Market LeaderContent Marketing Software
  • Market Leader 2025 2025
    Summer 2025Market LeaderEmployee Advocacy Software
    • Market Leader 2024 2024
      Winter 2024Market LeaderSocial Listening Software
more awards

Featured Testimonials

  • “Over the last few years with COVID, we’ve started to drift apart and do our own thing, It was clear we needed to create a feeling of community and teamwork. We needed to get everyone who works on social media to have a feeling that we’re all working together.”

  • “We were able to take a fractured process with no consistency that was based on individual performance in 5,200 locations and centralize it, so that we have a single brand message, one voice for Jackson Hewitt.”

  • "It’s important that we have a consistent voice across all our brands and industries and that we are showing up for our customers wherever they are. Sprinklr helps to ensure that we are always in the mix — that we know about and are engaged in and driving important, brand-relevant conversations on social.”

Featured Case Studies

  • How Performics unifies real-time campaign execution across 6 digital channels

  • How Heartland Dental Manages 800+ Social Media Accounts to Drive Effective Patient Care

  • Global mining company scales operations while reducing case resolution time by 58%

Featured Customer Videos

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 204 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 196 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 17 businesses chose Sprinklr.