Sprinklr

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Read 212 Sprinklr reviews and testimonials from customers, explore 205 case studies and customer success stories, and watch 18 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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  • 212 Testimonials View
  • 205 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 4086 reference ratings
4.8/5.0 (4086)
  • Winter 2025 Market Leader Social Listening Software
  • Fall 2025 Market Leader Content Marketing Software
    • Summer 2025 Market Leader Employee Advocacy Software
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Featured Testimonials

  • “We really leaned on Sprinklr to help us with our evolution, and Sprinklr has delivered.”

  • "Sprinklr helps brands move from “yeah, we do social” to “we DO social – at scale”. Sprinklr helps Microsoft move from not only having 1:1 connections, but also 1:many."

  • "To my knowledge, no campaign at HP has ever been run this way. Sprinklr helped us hear the customer faster and more transparently and enabled us to react and pivot …

Featured Case Studies

  • Global mining company scales operations while reducing case resolution time by 58%

  • PROS enhances team collaboration, optimizes campaign management

  • How the Arnott’s Group strengthens brand trust by building direct relationships and …

Featured Customer Videos

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 212 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 205 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 18 businesses chose Sprinklr.