Sprinklr
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Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.
- Summer 2025Market LeaderEmployee Advocacy Software
- Winter 2024Market LeaderSocial Listening Software
- Fall 2024Market LeaderContent Marketing Software
More from Sprinklr
Featured Testimonials
"The ability to manage accounts directly with Sprinklr, rather than multiple third-party tools, gives us the opportunity to build a clearer roadmap for our teams."
"We are pleased to deepen our partnership with Sprinklr to accelerate our digital transformation goals while reducing infrastructure costs and, most importantly, increasing customer satisfaction."
"AI+ acts like a personal assistant, allowing our social media care reps to have meaningful conversations, while ensuring we're being consistent in messaging, tone, character count for certain channels, etc. AI provides suggestions, but we maintain full control of community engagement and social listening reports."
Featured Case Studies
The Secret Behind SAP’s World-Class Social Media Strategy
Elizabeth HillVice President of Social Channels
How Sam’s Club unified social customer care with a social-first digital presence
Sabrina CallahanSenior Director of Brand and Social Marketing
Tech company empowers global employees as brand advocates and thought leaders
Additional Sprinklr Information & Resources
Read Sprinklr Reviews, Testimonials & Customer References from 198 real Sprinklr customers.
Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 187 businesses that use Sprinklr.
Watch Sprinklr Customer Videos to learn why 17 businesses chose Sprinklr.
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