Sprinklr

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Read 182 Sprinklr reviews and testimonials from customers, explore 169 case studies and customer success stories, and watch 16 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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Customer Rating Review Scorebased on 3410 reference ratings
4.8/5.0 (3410)
  • Market Leader 2024 2024
    Winter 2024Market LeaderSocial Listening Software
  • Market Leader 2024 2024
    Fall 2024Market LeaderContent Marketing Software
    • Market Leader 2024 2024
      Summer 2024Market LeaderEmployee Advocacy Software
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Featured Testimonials

  • “Essentially, the agency speaks the same language we speak because everything is already ready for them on our platform, making the transition a lot easier.”

  • "These are fantastic results for us and for our clients because the time saved can be applied to strategic planning and more cognitive tasks.”

  • “By fully leveraging Sprinklr’s measurement and listening framework to match our global needs, and finally incorporating our own booking and revenue data, we have filled in all the puzzle pieces. We can quickly learn what impacts different aspects of the customer experience and travel purchases on social.”

Featured Case Studies

  • Hyatt builds customer loyalty by putting care at the heart of its business

  • How Norse launched an omnichannel customer service solution in minutes using Sprinklr Modern Care Lite

  • How Sprinklr and LinkedIn enable a highly-scalable and seamless campaign management experience

Featured Customer Videos

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 182 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 169 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 16 businesses chose Sprinklr.