Sprinklr

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Read 212 Sprinklr reviews and testimonials from customers, explore 205 case studies and customer success stories, and watch 18 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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  • 212 Testimonials View
  • 205 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 4311 reference ratings
4.8/5.0 (4311)
  • Summer 2026 Market Leader Employee Advocacy Software
  • Winter 2025 Market Leader Social Listening Software
    • Fall 2025 Market Leader Content Marketing Software
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Featured Testimonials

  • “The fact that we can tailor the platform to integrate with our own first-party data, means we have a complete picture of our customers and the business. This opens up …

  • “We sort out the entries to see if they are an inquiry, complaint, or just a social comment, Once the messages are tagged by Sprinklr, the team is able to …

  • "We’re one of the biggest, most recognized brands in the world. When you come to us through our digital channels, we want it to feel that way. And I believe …

Featured Case Studies

  • How Fooji creates brand love and turns customers into forever fans

  • TrueBlue staffs up customer service on social channels

  • Hyatt builds customer loyalty by putting care at the heart of its …

Featured Customer Videos

  • Deutsche Telekom - Customer Success Story (Bianca Löwemann - Senior Innovation Manager)
  • Santander UK - Customer Success Story (Chris Parker - Senior Social Media Manager)
  • Census Bureau - Customer Success Story (Zack Schwartz - Trust and Safety Lead)

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 212 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 205 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 18 businesses chose Sprinklr.