Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.
“This was an incredible leap, as prior to using Sprinklr, our agents had to switch from one platform to another to ensure that all inquiries were attended to."
“Previously, it took us five minutes to boost one post. Each time we had to create a new campaign, recreate the audience and retrieve the TikTok code, Today, with Auto Boost, we accomplish the same task in less than a minute. This not only results in significant time savings but also empowers us to redirect our focus towards other critical tasks, which ultimately enhances our overall performance.”
"Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to."
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