Sprinklr

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Read 212 Sprinklr reviews and testimonials from customers, explore 205 case studies and customer success stories, and watch 18 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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  • 212 Testimonials View
  • 205 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 4068 reference ratings
4.8/5.0 (4068)
  • Winter 2025 Market Leader Social Listening Software
  • Fall 2025 Market Leader Content Marketing Software
    • Summer 2025 Market Leader Employee Advocacy Software
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Featured Testimonials

  • "Our partnership with Sprinklr has been fantastic because they really moved with the changes with us in many ways as a supportive partner, which allowed us to keep that guest …

  • “Sprinklr Insights allows us to get ahead of inbound customer service inquiries and realize cost savings with proactive issue detection and resolution."

  • "The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you …

Featured Case Studies

  • Capital University accelerates impact on social, boosts engagement by 164%

  • How Transcosmos Improved Social Advertising Campaign Management Efficiency by Over 60%

  • Telefónica unifies contact center operations across Latin America

Featured Customer Videos

  • 3M - Customer Success Story (Kirsten Salmanowicz - Senior Manager, Global Media Tech & Governance)
  • SAP - Customer Success Story (Dianna Disanto - Social Media Community Manager Global Events)
  • Deutsche Telekom - Customer Success Story (Bianca Löwemann - Senior Innovation Manager)

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 212 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 205 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 18 businesses chose Sprinklr.