Sprinklr

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Read 212 Sprinklr reviews and testimonials from customers, explore 205 case studies and customer success stories, and watch 18 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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  • 212 Testimonials View
  • 205 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 4241 reference ratings
4.8/5.0 (4241)
  • Summer 2026 Market Leader Employee Advocacy Software
  • Winter 2025 Market Leader Social Listening Software
    • Fall 2025 Market Leader Content Marketing Software
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Featured Testimonials

  • "The PBA tool gives me more time to do in-depth reporting and analysis of our overall performance. With the time I save, I can now also test different strategies that …

  • "With Sprinklr Service, my team of community specialists can handle a greater volume of inbound messages in the same amount of time. This means I can fully optimize our resources …

  • "Once we got Sprinklr, it really opened up the floodgates. My team focuses on identifying the queries to catch, then we allow the technology to surface the mentions for us …

Featured Case Studies

  • Wells Fargo ensures a consistent voice and seamless customer experience across all …

  • Frontiers transforms LinkedIn mentions into strategic insights

  • How Acer streamlines its workflow across global markets to improve customer experience

Featured Customer Videos

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 212 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 205 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 18 businesses chose Sprinklr.