Sprinklr

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Read 212 Sprinklr reviews and testimonials from customers, explore 205 case studies and customer success stories, and watch 18 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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  • 212 Testimonials View
  • 205 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 4241 reference ratings
4.8/5.0 (4241)
  • Summer 2026 Market Leader Employee Advocacy Software
  • Winter 2025 Market Leader Social Listening Software
    • Fall 2025 Market Leader Content Marketing Software
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Featured Testimonials

  • "Sprinklr provides exceptional value and return on investment, making it a standout brand to have as a partner. It offers a reliable product, a great user experience and interface, and …

  • "Sprinklr became the place where everything comes together. Whether it’s a call, social media message or live chat through the AjmanOne app, everything is combined in one place now. This …

  • "Sprinklr doesn’t have a stopping point. You’re improving continuously and, every day, you surprise us with new features and new growth.”

Featured Case Studies

  • Partner Spotlight with Raffaella Pierpaoli from Intarget the mastermind behind content and …

  • Hyatt builds customer loyalty by putting care at the heart of its …

  • How McDonald’s All Day Breakfast reversed 14 quarters of decline

Featured Customer Videos

  • Bringing a 155-Year-Old Chemicals & Advanced Materials Company Into the Digital Space
  • Microsoft - Customer Success Story (Tyler Smith - Senior Program Manager, Commercial Sales and Marketing)
  • Santander UK - Customer Success Story (Chris Parker - Senior Social Media Manager)

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 212 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 205 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 18 businesses chose Sprinklr.