Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.
“We wanted to integrate Sprinklr with AEM to establish a unified source of truth for asset taxonomy and tracking, Since assets are used across marketing streams and channels, accurate asset management would ensure the PMI team utilizes the right assets in the right channels."
“Community really laid the foundation for reaching the goals we wanted to meet and we met them. With improved internal processes, our employee response times, Support response times, and engagement rates have drastically increased.”
"Sprinklr listens to us. They take our suggestions seriously, and they make improvements that make the platform better. That's not something that every platform does, which really speaks to the way that we've partnered together to make it more usable for social listening analysts and day-to-day users."
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