Sprinklr

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Read 198 Sprinklr reviews and testimonials from customers, explore 187 case studies and customer success stories, and watch 17 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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Customer Rating Review Scorebased on 3430 reference ratings
4.8/5.0 (3430)
  • Market Leader 2024 2024
    Winter 2024Market LeaderSocial Listening Software
  • Market Leader 2024 2024
    Fall 2024Market LeaderContent Marketing Software
    • Market Leader 2024 2024
      Summer 2024Market LeaderEmployee Advocacy Software
more awards

Featured Testimonials

  • "Leveraging Sprinklr's Smart Budget Allocation has given us the ability to more effectively allocate budgets on platforms where we have previously managed allocations manually."

  • "Advocacy allows us to help employees create content that is interesting and important to them and their social networks. And, for the first time in memory, we’ve got a tool representative of all geographies, all corporate initiatives, and all efforts across the company to tell our One Lenovo story. It’s pretty cool."

  • "Sprinklr allowed us to up-level our approach to social media marketing. We leveraged Sprinklr to go from social listening to a tool for social intelligence."

Featured Case Studies

  • Telefônica Vivo Brasil scales customer service on social channels with Sprinklr AI

  • Translink delivers first-class passenger experience, reduces average case handling time by 36%

  • How Dubai Police creates happier and safer citizens

Featured Customer Videos

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 198 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 187 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 17 businesses chose Sprinklr.