Sprinklr

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Read 198 Sprinklr reviews and testimonials from customers, explore 187 case studies and customer success stories, and watch 17 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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Customer Rating Review Scorebased on 3568 reference ratings
4.8/5.0 (3568)
  • Market Leader 2025 2025
    Summer 2025Market LeaderEmployee Advocacy Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderSocial Listening Software
    • Market Leader 2024 2024
      Fall 2024Market LeaderContent Marketing Software
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Featured Testimonials

  • "For agencies that distribute as much content and provide as much data and insight as we are required to do, there is no other solution that is robust enough. There’s simply nothing out there that operates at this level and does what it says it will do."

  • "Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before."

  • "Sprinklr enables Havas Media Group to deliver brand-safe, high performing, and innovative media experiences for our clients. It's a powerful asset."

Featured Case Studies

  • How Honda unified customer care in new era of online car sales

  • How Dow business intelligence transforms global market strategies through data

  • How Gainsight boosted engagement and drastically cut down response times

Featured Customer Videos

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 198 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 187 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 17 businesses chose Sprinklr.