Sprinklr

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Read 212 Sprinklr reviews and testimonials from customers, explore 205 case studies and customer success stories, and watch 18 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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  • 212 Testimonials View
  • 205 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 3993 reference ratings
4.8/5.0 (3993)
  • Winter 2025 Market Leader Social Listening Software
  • Fall 2025 Market Leader Content Marketing Software
    • Summer 2025 Market Leader Employee Advocacy Software
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Featured Testimonials

  • “We really leaned on Sprinklr to help us with our evolution, and Sprinklr has delivered.”

  • “Consumers do everything on their mobile phones, so the shift to digital is inevitable. Sprinklr’s Unified-CXM platform helps us serve customers through their channels of choice, be it via a …

  • "Sprinklr has up-levelled our organization in terms of allowing us not just to be digital-first, but data-driven and compliant. As we modernize our marketing and customer service organizations, it’s empowered …

Featured Case Studies

  • How HP Partnered with Sprinklr to Optimize its “Get Real” Campaign

  • A Middle Eastern telecommunications company reduces case resolution time by 93% with …

  • Tawuniya Insurance drives 95% faster case resolution with unified contact center

Featured Customer Videos

  • U.S. Census Bureau - Customer Success Story (Zack Schwartz - Trust and Safety Lead)
  • Microsoft - Customer Success Story (Tyler Smith - Senior Program Manager, Commercial Sales and Marketing)
  • Census Bureau - Customer Success Story (Zack Schwartz - Trust and Safety Lead)

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 212 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 205 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 18 businesses chose Sprinklr.