Sprinklr

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Read 212 Sprinklr reviews and testimonials from customers, explore 205 case studies and customer success stories, and watch 18 customer videos to see why companies chose Sprinklr as their Content Management Systems

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

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  • 212 Testimonials View
  • 205 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 3987 reference ratings
4.8/5.0 (3987)
  • Winter 2025 Market Leader Social Listening Software
    Press Release Report
  • Fall 2025 Market Leader Content Marketing Software
    Press Release Report
    • Summer 2025 Market Leader Employee Advocacy Software
      Press Release Report
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Featured Testimonials

  • “This was a well-executed and wildly successful campaign for us, and it was fully supported by the Sprinklr platform. Our teams are energized and inspired, and we’re excited to see …

    Whitney Magnuson Senior Director, Social Marketing

  • “We’re in an industry that is lagging behind others on digital, so this is a huge step forward for us. With Sprinklr, we can step up our game in the …

    Vincent Colegrave Head of Digital & Social

  • “Over the last few years with COVID, we’ve started to drift apart and do our own thing, It was clear we needed to create a feeling of community and teamwork. …

    Julia Reichert Senior Global Social Media Manager
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Featured Case Studies

  • Umniah transforms customer care with AI-powered chatbot, reduces agent handover by 53%

    Khaldoun Sweidan Chief Commercial Officer

  • How Moen Became a Leader in Style, Service, and Social

    Brittany Neish Senior Social Strategist

  • Hyatt builds customer loyalty by putting care at the heart of its …

    Julia Vander Ploeg Global Head of Digital and Technology
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Featured Customer Videos

  • Microsoft - Customer Success Story (Tyler Smith - Senior Program Manager, Commercial Sales and Marketing)
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    Tyler Smith Senior Program Manager, Commercial Sales and Marketing
  • Transportation Security Administration - Customer Success Story (Bob Burns - Lead Social Media Specialist)
    Play Video
    Bob Burns Lead Social Media Specialist
  • Philips - Customer Success Story (Roy Van Griensven - Head of Business Engagement)
    Play Video
    Roy Van Griensven Head of Business Engagement
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Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 212 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 205 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 18 businesses chose Sprinklr.

FeaturedCustomers has 1,902,078+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.