Sprinklr

Premium
Read 212 Sprinklr reviews and testimonials from customers, explore 205 case studies and customer success stories, and watch 18 customer videos to see why companies chose Sprinklr as their Customer Service Software

Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel - at scale.

Show more
  • 212 Testimonials View
  • 205 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 4479 reference ratings
4.8/5.0 (4479)
  • Fall 2026 Market Leader Content Marketing Software
  • Summer 2026 Market Leader Employee Advocacy Software
    • Winter 2025 Market Leader Social Listening Software
More Awards

More from Sprinklr

Featured Testimonials

  • "Sprinklr provides exceptional value and return on investment, making it a standout brand to have as a partner. It offers a reliable product, a great user experience and interface, and …

  • "Sprinklr dynamic videos have a higher engagement rate and a higher clickthrough rate. They drive higher video completion rates and bring in efficiency in our media buying, with a lower …

  • “Sprinklr has been a great platform for both our marketing and social care teams,allowing us to really collaborate on improving our customers’ experiences.”

Featured Case Studies

  • How Honda unified customer care in new era of online car sales

  • How Stage Entertainment runs the show with AI-powered insights

  • How Dignity Health Uses Sprinklr to Make Patients Happier

Featured Customer Videos

  • SAP - Customer Success Story (Dianna Disanto - Social Media Community Manager Global Events)
  • NASA Creating the Digital Experience
  • Aramex - Customer Success Story (Ruba Shannak - Digital & Technology, Head of Operations & Platforms)

Additional Sprinklr Information & Resources

Read Sprinklr Reviews, Testimonials & Customer References from 212 real Sprinklr customers.

Browse Sprinklr Case Studies, Customer Success Stories, & Customer References from 205 businesses that use Sprinklr.

Watch Sprinklr Customer Videos to learn why 18 businesses chose Sprinklr.