LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud …

Envision has been providing award winning solutions that optimize customer experience by turning data from customer interactions into action, making an intelligent impact on your business that leads to exceptional …

Market Force Information® provides location-level measurement solutions that help businesses protect their brand reputation, delight customers and make more money. Solutions include customer experience surveys, mystery shopping and contact center …

ZOOM International is a global workforce optimization (WFO) provider serving more than 1,600 customers and 350 partners in over 90 countries around the world. The company records calls and omnichannel …

Operata delivers the world’s first and only CX Observability platform built exclusively for cloud contact centers. Trained on billions of voice interactions with hundreds of billions of data points, Operata …

Stratifyd was built around the customer feedback loop to help businesses increase customer acquisition and retention. They provide solutions to contact center, marketing, product, and customer experiences teams at companies …

ISI Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams. It provides a cost-effective solution to oversee call handling, wait time management, and …

Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior …

Sharpen is a cloud native contact center platform that enables customer experience teams to establish better customer relationships. With Sharpen's industry leading software solutions, organizations can empower their customer service …

CallFinder is a leading provider of cloud-based speech analytics and call scoring technology that is powerful, affordable, and easy to use. It enables small and medium size businesses to improve …

VoiceOps is an artificial intelligence tool that analyzes every conversation on your team. Like a sales coach, VoiceOps uses your data to give you replicable and trainable techniques that you …

Avotus Corporation is an award-winning provider of Enterprise Communications Management solutions. Their proprietary and licensed software solutions rank among best of the breed in areas including Unified Communications and Collaboration …

Warwick Analytics Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. PrediCX is an AI …

TASKE provides web-based call reporting software solutions with real-time and historical call reporting functionality. Solutions provide the insight necessary to improve contact center service levels and enhance customer retention strategies. …

Afiniti is the world’s leading applied artificial intelligence and advanced analytics provider. Afiniti Enterprise Behavioral Pairing uses artificial intelligence to identify subtle and valuable patterns of human interaction in order …