Avaya

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Read 221 Avaya reviews and testimonials from customers, explore 120 case studies and customer success stories, and watch 29 customer videos to see why companies chose Avaya as their Unified Communications

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.

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Customer Rating Review Scorebased on 6699 reference ratings
4.7/5.0 (6699)

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Featured Testimonials

  • "Avaya has definitely made the path to a unified IP world relatively easy for us."

    Karen McSweeneyTelecommunications General Manager

  • "From the CRM system having a down time of twenty to twenty five minutes every week, we have moved on to a system where there has been no downtime in the recent past."

    Ramanathan ChidambaramHead of Customer Service Operations

  • "Avaya IP Office really supports our business model by giving us the flexibility to have scheduled dispatch and manipulate how calls are directed with ease.”

    Rudo RobinsonVice President
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Featured Case Studies

  • WBL Services and Avaya: ‘MVPs’ for the Biggest Annual Game in American Football

    Bill LipscombPresident

  • ENT and Allergy Associates Prescribes Improved Focus on Customer Service

    Rick KeiferSenior Director of Technology

  • Customer Service Soars at TRAVALET

    Joe FoxCMO and Co-Founder
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Featured Customer Videos

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Additional Avaya Information & Resources

Read Avaya Reviews, Testimonials & Customer References from 221 real Avaya customers.

Browse Avaya Case Studies, Customer Success Stories, & Customer References from 120 businesses that use Avaya.

Watch Avaya Customer Videos to learn why 29 businesses chose Avaya.

FeaturedCustomers has 1,867,573+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.