Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.
"Avaya IP Office in the Cloud is really the perfect fit for what we needed – reliable, affordable and as userfriendly as possible. And with a cloud system, we don’t …
“Being in a call center is stressful all by itself. Workforce management relieves some of the stress because it gives our employees options."
“In a voice-over-IP environment, where phones can be moved and plugged back in anywhere, you don’t necessarily have an accurate location for a 911 call. We have no way to …
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