Avaya

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Read 221 Avaya reviews and testimonials from customers, explore 120 case studies and customer success stories, and watch 29 customer videos to see why companies chose Avaya as their Unified Communications

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.

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Customer Rating Review Scorebased on 6786 reference ratings
4.7/5.0 (6786)

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Featured Testimonials

  • "Everything is going smoothly and any issue gets resolved immediately. Moreover, the staff can now focus on more high-value activities without the need to look into network issues. Avaya has delivered an excellent solution."

    Sivakumar KanakarajanHead of Advertising & E-Commerce

  • "Just try it, you have nothing to lose. I was skeptical, I worried about losing control. But with Powered by Avaya IP Office, I still have the same level of control. The difference is, now I don’t have hardware to manage. I’m not worried about OS updates, backend updates or patching; it’s all done for me. I sleep well at night."

    Philip VoigtDirector of Music Education and Instructional Technology

  • "Avaya doesn’t just sell us a service: they seriously study our customers, and help us to deliver the best customer experience.”

    Jaiporn SrisakulManaging Director
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Featured Case Studies

  • Eastern Sicily’s New 112 PSAP Delivers Modern Emergency Communications for Citizens

  • Contact Center Solutions Help Star Cruises Navigate Global Connectivity

    Henry PangVice President of Information Technology

  • OnAvaya Google Cloud Platform helps Silicon Valley maintenance company stay on top in a competitive market

    Paul DiMattiaVice President of Finance and Operations
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Featured Customer Videos

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Additional Avaya Information & Resources

Read Avaya Reviews, Testimonials & Customer References from 221 real Avaya customers.

Browse Avaya Case Studies, Customer Success Stories, & Customer References from 120 businesses that use Avaya.

Watch Avaya Customer Videos to learn why 29 businesses chose Avaya.

FeaturedCustomers has 1,875,974+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.