Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.
"Thanks to Avaya, we have a call centre that helps us keep calls in queue and answer them faster. We’re now providing much more responsive customer service and doing everything in our power to capture a sale.”
"With the videoconferencing system Avaya Scopia we have taken the opportunity to combine the human element with digital technology, and given our customers the freedom to connect with us over another integrated channel and to open accounts.”
“Avaya Identity Engines offers several benefits that were not available with the previous open wireless guest network. The result is a network that enables us to support the bring-your-own-device policy in a very safe and controlled manner.”
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