Avaya

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Read 221 Avaya reviews and testimonials from customers, explore 120 case studies and customer success stories, and watch 29 customer videos to see why companies chose Avaya as their Unified Communications

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.

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Customer Rating Review Scorebased on 6518 reference ratings
4.7/5.0 (6518)

Featured Testimonials

  • “Black Box fit the criteria I was looking for. The phone system upgrade went without a hitch. That gave me a high level of confidence in the company and their ability to execute.”

  • "We have a fantastic relationship with Avaya. Avaya is a trusted partner and an integral part of what makes us function and makes us successful."

  • “The mission of the Bullitt County Technology Department is to provide the most effective and efficient information systems possible to empower and equip the students, faculty, and staff with the latest technology and resources. We subscribe to the concept of ‘Intelligent Classrooms’ that prepare learners for a complex 21st- century society. Avaya is an important partner for us in empowering our teachers and staff, and providing a vital connection between school and the digital lives of our students.”

Featured Case Studies

  • Contact Center Solutions Help Star Cruises Navigate Global Connectivity

  • State of Montana Uses Unified Communications to Reduce Emergency Response Times

  • Fast-growing Corporate Events Company Turns to Avaya to Solve Its Communications Woes

Featured Customer Videos

Additional Avaya Information & Resources

Read Avaya Reviews, Testimonials & Customer References from 221 real Avaya customers.

Browse Avaya Case Studies, Customer Success Stories, & Customer References from 120 businesses that use Avaya.

Watch Avaya Customer Videos to learn why 29 businesses chose Avaya.