Avaya

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Read 221 Avaya reviews and testimonials from customers, explore 120 case studies and customer success stories, and watch 29 customer videos to see why companies chose Avaya as their Unified Communications

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.

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Customer Rating Review Scorebased on 6269 reference ratings
4.7/5.0 (6269)

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Featured Testimonials

  • “We love the mobile twinning functionality, our event planners use it all the time. When someone is out of the office at an event, they can answer calls that are placed to their desk phones in real-time, right there at the event while things are going on.”

    Holly PangrcicOffice Manager

  • “The Avaya Professional Services team consulted with us not only to understand the technology behind the solution, but in how that technology would fulfill our business objectives. That is what true partnership is all about.”

    Yousef JawadChief Executive Officer of Services

  • “Our Avaya backbone was one of the reasons to go to a centralized datacenter model. I knew we had a backbone that could handle it.”

    Tim JonesDirector of IT
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Featured Case Studies

  • Avaya Private Cloud Services Took the Number One in World Class Call Centers To the Clouds for United Nearshore Operations

    Vittorio Dall’OmoFinancial Vice President

  • Contact Center Solutions Help Star Cruises Navigate Global Connectivity

    Henry PangVice President of Information Technology

  • Millions of Customer Contacts Are Processed Efficiently by the D+S Group Using Avaya Aura®

    Bernhard MaginManaging Director (CFO & COO)
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Featured Customer Videos

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Additional Avaya Information & Resources

Read Avaya Reviews, Testimonials & Customer References from 221 real Avaya customers.

Browse Avaya Case Studies, Customer Success Stories, & Customer References from 120 businesses that use Avaya.

Watch Avaya Customer Videos to learn why 29 businesses chose Avaya.

FeaturedCustomers has 1,805,084+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.