Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.
"The solution is expected to save in excess of 6 1/2 work hours a day by decreasing call handling time by 30 seconds for each email transaction."
“We have the scale, size and expertise to still have a great community feel yet bring technology to our markets. We think that those two things actually give us a competitive advantage.”
"With Avaya, it really is the type of partnership where we can collaborate, brainstorm ideas and bring them through to fruition."
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