Avaya

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Read 221 Avaya reviews and testimonials from customers, explore 120 case studies and customer success stories, and watch 29 customer videos to see why companies chose Avaya as their Unified Communications

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.

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Customer Rating Review Scorebased on 6471 reference ratings
4.7/5.0 (6471)

Featured Testimonials

  • "Thanks to Avaya, we have a call centre that helps us keep calls in queue and answer them faster. We’re now providing much more responsive customer service and doing everything in our power to capture a sale.”

  • "With the videoconferencing system Avaya Scopia we have taken the opportunity to combine the human element with digital technology, and given our customers the freedom to connect with us over another integrated channel and to open accounts.”

  • “Avaya Identity Engines offers several benefits that were not available with the previous open wireless guest network. The result is a network that enables us to support the bring-your-own-device policy in a very safe and controlled manner.”

Featured Case Studies

  • National Mortgage Company Selects Avaya to Help Americans Realize the Dream of Home Ownership

  • Laboratorios Actafarma discover a video Conferencing Solution to Connect It's Sales force

  • WBL Services and Avaya: ‘MVPs’ for the Biggest Annual Game in American Football

Featured Customer Videos

Additional Avaya Information & Resources

Read Avaya Reviews, Testimonials & Customer References from 221 real Avaya customers.

Browse Avaya Case Studies, Customer Success Stories, & Customer References from 120 businesses that use Avaya.

Watch Avaya Customer Videos to learn why 29 businesses chose Avaya.