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141 Avaya Case Studies

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  • Superior Propane reduces average handle time by 30 seconds with Avaya

    Alex Wozniak Director of Customer Experience

  • O.F. Mossberg & Sons goes live with Avaya in 8 weeks to unify sales and customer service

  • Reaseheath College quadruples capacity with Avaya IP Office Server Edition

    Rob Brown Head of Technical Services

  • Singapore National Eye Centre automates 13% of calls and cuts dropped call rates from 5% to 3% with Avaya

    Charity Wai Chief Operating Officer

  • City University London achieves 100% core uptime with Avaya Fabric Connect

    Paulo Leal Network Team Leader

  • Keio University improves network stability and scalability with Avaya Fabric Connect

    Yasuo Miyamoto Information Technology Center

  • Olmsted Center for Sight boosts job placement from 70% to 82% with Avaya contact center training

    Renee DiFlavio Senior Vice President

  • Major Railroad reduces downtime across 115 locations with Avaya

  • Boulder Falls Inn relies on Avaya for hospitality expertise and hassle-free systems

    Nia Ridley General Manager

  • FIDSUD CDBA cuts telecommunications costs by 50% with Avaya

    Massey IT Manager

  • Pro-Sweep boosts growth with Avaya cloud solution and 428% expansion

    Paul DiMattia Vice President of Finance and Operations

  • Laboratorios Actafarma boosts sales team productivity 25% in under 3 months with Avaya

    Jorge Navarro Head of business development and export

  • Dubai Roads and Transport Authority resolves 90% of calls in one call with Avaya

    Ahmed Mahboub Director of Customer Service Department, Corporate Administrative Support Services Sector

  • Schiedel boosts cross-border service quality and cuts missed calls with Avaya

    Christian Kraxberger Application Engineering and Customer Service

  • Santa Brígida City Council centralizes voice services in 1 week with Avaya

    Victor González IT technician
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