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  • 4.8 / 5.0 (2416)
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    104+ References
  • 4.8 / 5.0 (1125)
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VoiceOps Case Studies

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  • Reference Rating
    4.7 / 5.0
    Customer References57 total
    About

    CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics solution automatically analyzes contacts across all communication channels: calls, chat, email, and social. CallMiner offers real-time monitoring and post-call analytics, delivering actionable insights to contact center staff, business analysts, and executives. The results include improved agent performance, sales, operational efficiency, customer experience, and regulatory compliance.

  • Reference Rating
    4.7 / 5.0
    Customer References104 total
    About

    Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

  • Reference Rating
    4.7 / 5.0
    Customer References21 total
    About

    Wingman are people making people-centric product for better business conversations. You have been coaching your sales team, but are struggling to track the impact and drive specific behavior changes among the sales reps.