Observe.AI References Capped?

Access even more references from these marketplace competitors

Work at
Observe.AI?
Upgrade Profile
  • 4.8 / 5.0 (1547)
    17+ References
  • 4.8 / 5.0 (3015)
    Verified 163+ References
  • 4.8 / 5.0 (1116)
    15+ References

Observe.AI

Read 50 Observe.AI reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 11 customer videos to see why companies chose Observe.AI as their Conversation Intelligence Software

Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

Show more
Category:
  • 50 Testimonials View
  • 41 Case Studies View
  • 11 Customer Videos View
Customer Rating Review Score based on 1445 reference ratings
4.8/5.0 (1445)
  • 2024 Top Rated Software Award

50Testimonials

  • "When I joined Figo in November 2020, it was with the intention of building a foundation for expansion. One of the major pieces of that puzzle was quality management. Supervisors …

    Ken Fausel Director of Customer Experience

  • "Before Observe.AI, our QAs would have to review week by week each individual instance to then manually pull trends for coaching. Now, we can get a snapshot of agent performance …

    Nairuby Mata Callzilla

  • “For me, the best-in-class call center is one that is not run from the top down. It is interactive, at the agent level, driven call center. The agents are your …

    Largest Industrial Staffing Firm Vice President of Call Center Operations
49 more testimonials currently locked

41 Case Studies

  • RealDefense Hits 103% Sales Quota Attainment with AI-Powered Coaching, Increasing Revenue by …

    Nancy Carbone Senior Director of Call Center Sales

  • Verida reduces training time and improves service quality across 4 million annual …

    Jim Degliumberto Chief Operating Officer

  • ServiceFirst Increases Loan Volume by $3.7 Million Through More Efficient Customer Interactions

    Jon Reynel Lumongsod Global Head of Speech Analytics
40 more case studies currently locked

11 Customer Videos

  • DailyPay - Customer Success Story (Ryan Moore - Vice President – Customer Operations)
    Play Video
    Ryan Moore Vice President – Customer Operations
  • SoFi - Customer Success Story (Joshua Johnson - Senior Director of Operations Strategy)
    Play Video
    Joshua Johnson Senior Director of Operations Strategy
  • 3CLogic - Customer Success Story (Rachel Brown - Senior Customer Success Manager)
    Play Video
    Rachel Brown Senior Customer Success Manager
10 more videos currently locked

Additional Observe.AI Information & Resources

Read Observe.AI Reviews, Testimonials & Customer References from 50 real Observe.AI customers.

Browse Observe.AI Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Observe.AI.

Watch Observe.AI Customer Videos to learn why 11 businesses chose Observe.AI.

FeaturedCustomers has 1,901,001+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.