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Read 50 Observe.AI reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 11 customer videos to see why companies chose Observe.AI as their Conversation Intelligence Software

Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

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Customer Rating Review Scorebased on 1349 reference ratings
4.8/5.0 (1349)
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50Testimonials

  • “We’re the number on the back of a member’s card, their first point of contact.”

    Ardie SametiSenior Director of AI and Automation
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41 Case Studies

  • Pearson Boosts NPS by 25 Points with Observe.AI and Concentrix Support

    Adam MilesGlobal Director of Customer Success for Clinical and School Assessments
40 more case studiescurrently locked

11 Customer Videos

  • Play Video
    Mitch MannVice President for Member Services
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Additional Observe.AI Information & Resources

Read Observe.AI Reviews, Testimonials & Customer References from 50 real Observe.AI customers.

Browse Observe.AI Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Observe.AI.

Watch Observe.AI Customer Videos to learn why 11 businesses chose Observe.AI.

FeaturedCustomers has 1,873,014+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.