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Observe.AI

Read 50 Observe.AI reviews and testimonials from customers, explore 49 case studies and customer success stories, and watch 11 customer videos to see why companies chose Observe.AI as their Contact Center Software

Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

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  • 50 Testimonials View
  • 49 Case Studies View
  • 11 Customer Videos View
Customer Rating Review Score based on 1721 reference ratings
4.8/5.0 (1721)

50Testimonials

  • “It’s very important that member’s medical transports are managed effectively, that we’re facilitating the appropriate level of service to our riders. Making sure that we’ve got the quality tools in …

    Jim Degliumberto Chief Operating Officer

  • "When I joined Figo in November 2020, it was with the intention of building a foundation for expansion. One of the major pieces of that puzzle was quality management. Supervisors …

    Ken Fausel Director of Customer Experience

  • “We’re the number on the back of a member’s card, their first point of contact.”

    Ardie Sameti Senior Director of AI and Automation
49 more testimonials currently locked

49 Case Studies

  • 3CLogic saves up to 30 hours a week with Observe.AI

    Rachel Brown Senior Customer Success Manager

  • Assurance boosts retention and saves 400+ hours with Observe.AI

    Mitch Buder Vice President of Operations

  • Signify Health boosts agent proficiency 12% with Observe.AI

    Amanda Massaro Senior Leader, Quality and Training
48 more case studies currently locked

11 Customer Videos

  • itelCX Enhances Agent Performance and Compliance
    Play Video
    Shurland Buchanan Chief Learning Officer
  • DailyPay - Customer Success Story (Ryan Moore - Vice President – Customer Operations)
    Play Video
    Ryan Moore Vice President – Customer Operations
  • 411 Locals - Customer Success Story (Roumen Todorov - Head of the Explore Division)
    Play Video
    Roumen Todorov Head of the Explore Division
10 more videos currently locked

Additional Observe.AI Information & Resources

Read Observe.AI Reviews, Testimonials & Customer References from 50 real Observe.AI customers.

Browse Observe.AI Case Studies, Customer Success Stories, & Customer References from 49 businesses that use Observe.AI.

Watch Observe.AI Customer Videos to learn why 11 businesses chose Observe.AI.

FeaturedCustomers has 2,133,041+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.