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Observe.AI

Read 50 Observe.AI reviews and testimonials from customers, explore 49 case studies and customer success stories, and watch 11 customer videos to see why companies chose Observe.AI as their Contact Center Software

Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

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  • 50 Testimonials View
  • 49 Case Studies View
  • 11 Customer Videos View
Customer Rating Review Score based on 1660 reference ratings
4.8/5.0 (1660)

50Testimonials

  • "We knew our agents weren’t fully utilizing our scripts because our sales quota attainment was only between 50-60%."

    Nancy Carbone Senior Director of Call Center Sales

  • “Armed with Observe.AI, we have been able to identify strengths and weaknesses of each of our move consultants and focus on the areas of opportunity to modify behaviors, so that …

    Leading Moving Company Senior Vice President of Business Development and Sales

  • “What swayed us was Observe.AI’s user-friendly interface. Whether it’s an intern in college or a senior analyst, everyone can use it with no issues.”

    Jeffrey DeBourge Contact Center Manager and AI Administrator
49 more testimonials currently locked

49 Case Studies

  • Assurance IQ Improves Customer Experience and Increases Transparency and Trust across Organization …

    Mitch Buder Vice President of Operations

  • itel improves compliance monitoring by 40%, mitigating risk for a better client …

  • MaxorPlus Elevates CX with Agent Coaching Powered by Screen Recording

    Mitch Mann Vice President for Member Services
48 more case studies currently locked

11 Customer Videos

  • Maxor - Customer Success Story (Mitch Mann - Vice President for Member Services)
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    Mitch Mann Vice President for Member Services
  • SoFi - Customer Success Story (Joshua Johnson - Senior Director of Operations Strategy)
    Play Video
    Joshua Johnson Senior Director of Operations Strategy
  • DailyPay - Customer Success Story (Ryan Moore - Vice President – Customer Operations)
    Play Video
    Ryan Moore Vice President – Customer Operations
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Additional Observe.AI Information & Resources

Read Observe.AI Reviews, Testimonials & Customer References from 50 real Observe.AI customers.

Browse Observe.AI Case Studies, Customer Success Stories, & Customer References from 49 businesses that use Observe.AI.

Watch Observe.AI Customer Videos to learn why 11 businesses chose Observe.AI.

FeaturedCustomers has 2,064,445+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.