Observe.AI References Capped?

Access even more references from these marketplace competitors

Work at
Observe.AI?
Upgrade Profile
  • 4.8 / 5.0 (2828)
    Verified 76+ References
  • 4.8 / 5.0 (662)
    37+ References
  • 4.8 / 5.0 (707)
    25+ References

Observe.AI

Read 50 Observe.AI reviews and testimonials from customers, explore 49 case studies and customer success stories, and watch 11 customer videos to see why companies chose Observe.AI as their Contact Center Software

Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

Show more
Categories:
Show more
  • 50 Testimonials View
  • 49 Case Studies View
  • 11 Customer Videos View
Customer Rating Review Score based on 1627 reference ratings
4.8/5.0 (1627)

50Testimonials

  • "When I joined Figo in November 2020, it was with the intention of building a foundation for expansion. One of the major pieces of that puzzle was quality management. Supervisors …

    Ken Fausel Director of Customer Experience

  • “We’re looking to do a full end-to-end workflow buildout for our QA team using automation, so we can evaluate conversations at scale and shift analyst time toward the riskiest interactions.”

    Joshua Johnson Senior Director of Operations Strategy

  • "Before implementing Voice.AI just seven months ago, our quality review process was extremely manual. Our CSR to Quality Analyst ratio is about 50 to 1. In an average month, an …

    Kyle Kizer Compliance Manager
49 more testimonials currently locked

49 Case Studies

  • Personify Health boosts QA coverage to 100% with Observe.AI

  • Assurance IQ Improves Customer Experience and Increases Transparency and Trust across Organization …

    Mitch Buder Vice President of Operations

  • Leading Financial Services Company Maximizes Agent Performance and Productivity with Real-Time AI

48 more case studies currently locked

11 Customer Videos

  • SoFi - Customer Success Story (Joshua Johnson - Senior Director of Operations Strategy)
    Play Video
    Joshua Johnson Senior Director of Operations Strategy
  • itelCX Enhances Agent Performance and Compliance
    Play Video
    Shurland Buchanan Chief Learning Officer
  • Maxor - Customer Success Story (Mitch Mann - Vice President for Member Services)
    Play Video
    Mitch Mann Vice President for Member Services
10 more videos currently locked

Additional Observe.AI Information & Resources

Read Observe.AI Reviews, Testimonials & Customer References from 50 real Observe.AI customers.

Browse Observe.AI Case Studies, Customer Success Stories, & Customer References from 49 businesses that use Observe.AI.

Watch Observe.AI Customer Videos to learn why 11 businesses chose Observe.AI.

FeaturedCustomers has 2,035,052+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.