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Observe.AI

Read 50 Observe.AI reviews and testimonials from customers, explore 49 case studies and customer success stories, and watch 11 customer videos to see why companies chose Observe.AI as their Contact Center Software

Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

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  • 50 Testimonials View
  • 49 Case Studies View
  • 11 Customer Videos View
Customer Rating Review Score based on 1682 reference ratings
4.8/5.0 (1682)

50Testimonials

  • “Our average agent takes about 100 to 120 interactions a week. But at the time, we were only evaluating one of those.”

    John Riel Director of Exhibitor Support

  • “There are a lot of organizations that have millions of [customers]. The task of reviewing a call falls on a manager, a team lead, or a supervisor—people who already have …

    Rachel Brown Senior Customer Success Manager

  • "Observe.AI brings a dedicated team and process. We do not feel like they are a vendor, but a true partner that is aligned with our goals and needs."

    Jessica Walker Co-Founder & CEO
49 more testimonials currently locked

49 Case Studies

  • How a Leading Insurance Company Ensured Compliance & Improved Conversions by 10%

  • Assurance IQ Improves Customer Experience and Increases Transparency and Trust across Organization …

    Mitch Buder Vice President of Operations

  • BPO Company Transforms Its Contact Center Operations, Achieving 77% Efficiency Gains

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11 Customer Videos

  • 3CLogic - Customer Success Story (Rachel Brown - Senior Customer Success Manager)
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    Rachel Brown Senior Customer Success Manager
  • 411 Locals - Customer Success Story (Roumen Todorov - Head of the Explore Division)
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    Roumen Todorov Head of the Explore Division
  • DailyPay - Customer Success Story (Ryan Moore - Vice President – Customer Operations)
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    Ryan Moore Vice President – Customer Operations
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Additional Observe.AI Information & Resources

Read Observe.AI Reviews, Testimonials & Customer References from 50 real Observe.AI customers.

Browse Observe.AI Case Studies, Customer Success Stories, & Customer References from 49 businesses that use Observe.AI.

Watch Observe.AI Customer Videos to learn why 11 businesses chose Observe.AI.

FeaturedCustomers has 2,102,625+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.