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Observe.AI

Read 50 Observe.AI reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 11 customer videos to see why companies chose Observe.AI as their Conversation Intelligence Software

Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

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  • 50 Testimonials View
  • 41 Case Studies View
  • 11 Customer Videos View
Customer Rating Review Score based on 1607 reference ratings
4.8/5.0 (1607)

50Testimonials

  • "We are excited to leverage Observe.AI's Voice AI Platform to have full visibility into customer conversations so we can train agents faster and unlock new insights on customer care."

    Marty Sarim President & Chief Executive Officer

  • “We’re the number on the back of a member’s card, their first point of contact.”

    Ardie Sameti Senior Director of AI and Automation

  • “Observe.AI empowers us to do coaching more efficiently and effectively, saving our leadership time and enhancing performance.”

    Mitch Mann Vice President for Member Services
49 more testimonials currently locked

41 Case Studies

  • Freeman lifts net promoter score by 11% and cuts call volume by …

    John Riel Director of Exhibitor Support

  • Verida reduces training time and improves service quality across 4 million annual …

    Jim Degliumberto Chief Operating Officer

  • One of the nation’s largest industrial staffing firms uncovers a $34M inefficiency, …

40 more case studies currently locked

11 Customer Videos

  • Creating a Better Client Experience at National Debt Relief
    Play Video
    Arthur Khmura Chief Strategy Officer
  • Signify Health - Customer Success Story (Amanda Massaro - Senior Leader, Quality and Training)
    Play Video
    Amanda Massaro Senior Leader, Quality and Training
  • Maxor - Customer Success Story (Mitch Mann - Vice President for Member Services)
    Play Video
    Mitch Mann Vice President for Member Services
10 more videos currently locked

Additional Observe.AI Information & Resources

Read Observe.AI Reviews, Testimonials & Customer References from 50 real Observe.AI customers.

Browse Observe.AI Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Observe.AI.

Watch Observe.AI Customer Videos to learn why 11 businesses chose Observe.AI.

FeaturedCustomers has 1,991,366+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.