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Read 50 Observe.AI reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 11 customer videos to see why companies chose Observe.AI as their Conversation Intelligence Software

Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

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Customer Rating Review Scorebased on 1289 reference ratings
4.8/5.0 (1289)
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50Testimonials

  • “Customer experience is a huge priority for us because a better experience means more returning customers. Identifying a solution to help coach agents as calls happen was critical to improving customer satisfaction, ensuring compliance, and helping our agents course correct, rather than waiting until after the call."

    Leading Financial Services CompanyDirector of Quality Assurance
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41 Case Studies

  • Central Bank streamlines call handling and boosts efficiency with Post-Interaction AI

    Mary Beth GillumSr. Vice President of Customer Service Center
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11 Customer Videos

  • Play Video
    Mitch MannVice President for Member Services
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Additional Observe.AI Information & Resources

Read Observe.AI Reviews, Testimonials & Customer References from 50 real Observe.AI customers.

Browse Observe.AI Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Observe.AI.

Watch Observe.AI Customer Videos to learn why 11 businesses chose Observe.AI.

FeaturedCustomers has 1,851,315+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.