“Observe.AI enables us to have full visibility into customer conversations so we can train agents faster and unlock new insights on customer care.”
“We’re a group of community banks. It’s very important to us to provide ‘legendary service’ while maintaining that local look and feel.”
Gong is the #1 conversation intelligence platform for sales. It gives you unfiltered visibility into your customer conversations. Gong captures and analyzes every customer conversation across every channel. You can win more deals, skyrocket rep success, and change the way you go-to-market.
Refract empowers Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day. In all sectors, providing coaching and feedback are essential to individual and organisational development. Whether in training, learning or on the job performance providing appraisal – praise, ideas and corrective feedback, is key to improving performance.
Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.