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Read 7 Refract reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch 5 customer videos to see why companies chose Refract as their Conversation Intelligence Software

Refract empowers Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day. In all sectors, providing coaching and feedback are essential to individual and organisational development. Whether in training, learning or on the job performance providing appraisal – praise, ideas and corrective feedback, is key to improving performance.

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Customer Rating Review Scorebased on 1152 reference ratings
4.8/5.0 (1152)

7Testimonials

  • “Refract has really made a difference with our trainees. Managers can be too busy to listen intently to all their trainee’s calls. Having trainees upload calls consistently allowed us to see the strengths and weaknesses of the individual on the phone, but also helped them find their own style.”

    Jamie PanterTraining & Development Manager
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5 Case Studies

  • Refract drives legitimate change at CSC Recruitment

    Jamie PanterTraining & Development Manager
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5 Customer Videos

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Additional Refract Information & Resources

Read Refract Reviews, Testimonials & Customer References from 7 real Refract customers.

Browse Refract Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Refract.

Watch Refract Customer Videos to learn why 5 businesses chose Refract.

FeaturedCustomers has 1,811,238+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.