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Read 7 Refract reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch 5 customer videos to see why companies chose Refract as their Conversation Intelligence Software

Refract empowers Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day. In all sectors, providing coaching and feedback are essential to individual and organisational development. Whether in training, learning or on the job performance providing appraisal – praise, ideas and corrective feedback, is key to improving performance.

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Customer Rating Review Scorebased on 1262 reference ratings
4.8/5.0 (1262)

7Testimonials

  • “We use Refract and its power to be able to give us insights of exactly what happens on every call which we can then use to coach each of the agents to strengthen their abilities to be able to make those calls more effective.”

    Samir PatelInside Sales Director
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5 Case Studies

  • Improved coaching & quicker onboarding for showpad

    Stefan BartshSales Director
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5 Customer Videos

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Additional Refract Information & Resources

Read Refract Reviews, Testimonials & Customer References from 7 real Refract customers.

Browse Refract Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Refract.

Watch Refract Customer Videos to learn why 5 businesses chose Refract.

FeaturedCustomers has 1,858,602+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.