CallTrackingMetrics

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Read 30 CallTrackingMetrics reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch 1 customer videos to see why companies chose CallTrackingMetrics as their Call Tracking & Analytics Software

CallTrackingMetrics is an award-winning, global conversation analytics company founded and led by a husband-wife team that enables marketers to make effective data-driven decisions and increase ROI. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to track and attribute all online and offline leads across multiple platforms through native integrations with core tools like Google Ads and Analytics, HubSpot, Salesforce, Zoom, and Facebook. CallTrackingMetrics is named an industry leader, year after year, by top software publications like G2 and Capterra and regularly recognized for its growth and innovative culture. CallTrackingMetrics.com

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Customer Rating Review Score based on 2159 reference ratings
4.8/5.0 (2159)
  • Summer 2025 Market Leader Call Tracking & Analytics Software
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Featured Testimonials

  • “CTM offers the tools and flexibility needed to support the unique demands of the behavioral health industry, making it easier to streamline operations, improve team performance, and enhance the patient …

    Theresa Lithgow Admissions Manager

  • “This is where we get the biggest impact. We can show improvement really fast, when all of the sudden clients can have all their KPIs reported back to their paid …

    Eyal Gershon

  • “As a patron of CTM for 6 years, I can’t stress enough how much it has changed Discovery Institute for the better. The customer service has been exceptional, it’s easily …

    Sean Garcia Director of Business Development & Marketing
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Featured Case Studies

  • How CallTrackingMetrics Helps Griswold Home Care Expand their Franchise Network

    Ron Patterson Vice President of Marketing and IT

  • How 10xfive Increased Their Call Center Answer Rate by 20%

    Cynthia Cassidy Vice President of Sales Center

  • Practice the Best Healthcare Marketing with Data-backed Decisions

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Featured Customer Videos

  • How CallTrackingMetrics helped Hennessey Digital Marketing solve its attribution problems and finally get closed-loop attribution for its law firm clients
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    Brandon Caballero Director of Analytics
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Additional CallTrackingMetrics Information & Resources

Read CallTrackingMetrics Reviews, Testimonials & Customer References from 30 real CallTrackingMetrics customers.

Browse CallTrackingMetrics Case Studies, Customer Success Stories, & Customer References from 27 businesses that use CallTrackingMetrics.

Watch CallTrackingMetrics Customer Videos to learn why 1 businesses chose CallTrackingMetrics.

Explore answers to frequently asked questions about CallTrackingMetrics.

FeaturedCustomers has 1,905,299+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.