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LiveVox Case Studies

  • Retail Lender Improves Customer Experience and Average Handle Timesby ~20% with Simplified Access to Customer Data

  • How Best Egg’s Move to a Single Platform Helped Unify the Customer Experience

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    4.7 / 5.0
    Customer References52 total
    About

    Babble has always tried to break the mould and change how businesses like ours should function. Their industry is full of overcomplicated language and substandard technology, which very few understand – Supported by images of the same ‘bloke in a coffee shop’, or that ‘contact centre agent’ with the creepy smile.

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    4.7 / 5.0
    Customer References73 total
    About

    DialedIn is a leading provider of contact center solutions. DialedIn’s software products and highly trained team help businesses of all sizes to streamline their operations and improve their overall customer experience. DialedIn’s cloud-based platform is designed to be flexible and scalable, allowing our clients to easily customize their call center solutions to meet their unique needs. Whether you need inbound or outbound calling, multichannel support, or advanced analytics and reporting, we have the tools to help you succeed. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead of the curve. We believe that by working together, we can help businesses achieve their goals and build long-lasting relationships with their customers. If you’re looking for a reliable, cost-effective contact center solution, it’s time to get DialedIn so we can help your business thrive!

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    4.7 / 5.0
    Customer References310 total
    About

    Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions that require a long setup and big upfront investment, Talkdesk requires no phones, no hardware, no coding and no downloads - all that is needed is a computer and an internet connection. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Infusionsoft, Olark and others to provide comprehensive information about customers.

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