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MaxContact

Read 40 MaxContact reviews and testimonials from customers, explore 40 case studies and customer success stories, and watch 3 customer videos to see why companies chose MaxContact as their Contact Center Software

MaxContact is a software company with a difference. Formed by a group of contact centre professionals who had become frustrated with solution providers that over promised and under delivered on features, support and resilience. Since then, they have become one of the fastest growing contact centre specialists in the UK, going from strength to strength. They are so confident they can provide a better overall solution that they offer free trials and currently have a 97% uptake rate against existing solutions.

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  • 40 Testimonials View
  • 40 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2195 reference ratings
4.8/5.0 (2195)
  • Fall 2025 Rising Star Call Center Management Software
    Press Release Report

40Testimonials

  • “The partnership for helping or adding custom features has been of great benefit. We now know that no matter how complicated a client’s requirements are, we can work with MaxContact …

    Firstsource

  • "We are really pleased with the overall product, the ease of use and all information being readily available at the click of a button within the reporting suite. When looking …

    Paul Egan Head of Contact Centre Operations

  • “We compared two CCaaS providers. The side of the business that was using MaxContact was running a lot better, with more communication channels, plus the platform was more refined, polished …

    Gareth Morgan Operations and Communications Manager
39 more testimonials currently locked

40 Case Studies

  • Why Chirple Switched to MaxContact’s Outbound Platform

  • Utilita - Customer Case Study

    Paul Taylor Head of Telesales

  • Protector Insurance achieves 99% of calls answered within 20 seconds with MaxContact

39 more case studies currently locked

3 Customer Videos

  • Dudley Council - Customer Success Story (Kelly Read - Assistant Team Manager)
    Play Video
    Kelly Read Assistant Team Manager
  • Marston Holdings - Customer Success Story (Craig Scott - Group Operations Director for Business Process Outsourcing)
    Play Video
    Craig Scott Group Operations Director for Business Process Outsourcing
  • Compare My Insurance - Customer Success Story (Mark Thomas - Chief Executive Officer)
    Play Video
    Mark Thomas Chief Executive Officer
2 more videos currently locked

Additional MaxContact Information & Resources

Read MaxContact Reviews, Testimonials & Customer References from 40 real MaxContact customers.

Browse MaxContact Case Studies, Customer Success Stories, & Customer References from 40 businesses that use MaxContact.

Watch MaxContact Customer Videos to learn why 3 businesses chose MaxContact.

FeaturedCustomers has 2,116,502+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.