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MaxContact

Read 40 MaxContact reviews and testimonials from customers, explore 40 case studies and customer success stories, and watch 3 customer videos to see why companies chose MaxContact as their Contact Center Software

MaxContact is a software company with a difference. Formed by a group of contact centre professionals who had become frustrated with solution providers that over promised and under delivered on features, support and resilience. Since then, they have become one of the fastest growing contact centre specialists in the UK, going from strength to strength. They are so confident they can provide a better overall solution that they offer free trials and currently have a 97% uptake rate against existing solutions.

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  • 40 Testimonials View
  • 40 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2171 reference ratings
4.8/5.0 (2171)
  • Fall 2025 Rising Star Call Center Management Software

40Testimonials

  • "We've significantly reduced call centre operating costs while simultaneously boosting customer satisfaction ratings. The future-proof solution is ensuring that we continue to give our customers the best possible experience."

  • "We can now measure what we need to measure – performance, productivity, call rates and so on, whenever we need to.”

  • “The relationship and support I receive from the MaxContact team is second to none, I have rarely seen this from any supplier. I highly regard the constant improvement and introduction …

39 more testimonials currently locked

40 Case Studies

  • Chameleon Customer Contact - Customer Case Study

  • How Sydney Local Health District Transformed Patient Care with AI-Driven Rostering

  • Ready Steady Store - Customer Case Study

39 more case studies currently locked

3 Customer Videos

  • Compare My Insurance - Customer Success Story (Mark Thomas - Chief Executive Officer)
  • Dudley Council - Customer Success Story (Kelly Read - Assistant Team Manager)
  • Marston Holdings - Customer Success Story (Craig Scott - Group Operations Director for Business Process Outsourcing)
2 more videos currently locked

Additional MaxContact Information & Resources

Read MaxContact Reviews, Testimonials & Customer References from 40 real MaxContact customers.

Browse MaxContact Case Studies, Customer Success Stories, & Customer References from 40 businesses that use MaxContact.

Watch MaxContact Customer Videos to learn why 3 businesses chose MaxContact.