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MaxContact Testimonials

  • "The speed of MaxContact is phenomenal! Especially when loading our complex and multiple scripts to our agents and reporting on key statistics across the business."

    Chirple

  • "MaxContact has provided us with the assurances needed to know that our customer data is secure, even though it is not stored in our network. Their partnership with Microsoft AZURE shows how seriously they take data security, and their dedication provides us with peace of mind. We looked at several solutions, and MaxContact were the only solution that truly understood our requirements and demonstrated a solution which solved our problems."

    Martin CrossHead of IT
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    4.7 / 5.0
    Customer References84 total
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    Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Our dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what we call Customer FriendshipTM. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, and Hello Print. Learn more by visiting dixa.com.

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    4.7 / 5.0
    Customer References14 total
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    Etech Global Services is a servant leader organization committed to making a remarkable difference for each other, their customers, and within their communities. Etech offers a suite of services that includes inbound and outbound customer care, quality monitoring and analytics, email, live chat, technical support, back office support, and software development. Their current partnerships with more than 47 companies include managing upwards of 100 million voice interactions, 20 million chat and email interactions, and 2 million quality monitoring evaluations per year.

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    4.7 / 5.0
    Customer References17 total
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    PhoneIQ is a new breed of cloud based contact center & unified communications software designed and built for companies using Salesforce. Unlike traditional telephony and call center solutions, PhoneIQ is fully integrated with the Salesforce platform, leveraging data within the CRM and AI to radically change the way business communications work. PhoneIQ can be installed and deployed to thousands of users across the globe in minutes.

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