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Natterbox

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Read 86 Natterbox reviews and testimonials from customers, explore 52 case studies and customer success stories, and watch 7 customer videos to see why companies chose Natterbox as their Telephony Solutions

Natterbox delivers a global Cloud Telephony Platform. Unique as the world's first and only end to end telephony service to be 100% embedded and managed within Salesforce. Natterbox empowers businesses to use live CRM data to deliver concise personalised phone journeys, with high call quality, around the globe. Natterbox is fully downloadable through the Salesforce AppExchange and offers a true no hardware, no software cloud based solution. Transforming the world one conversation at a time.

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  • 86 Testimonials View
  • 52 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 3027 reference ratings
4.7/5.0 (3027)
  • Fall 2025 Top Performer Call Center Management Software
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86Testimonials

  • "I can say with confidence that this is a product we can rely on 100%. If there’s a problem, the support will handle it in no time, which practically means …

    Jelena Oklobdzija Salesforce Team Manager

  • "Natterbox has allowed us to be available to our customers outside of business hours. With many exciting features to streamline incoming calls and reduce handling required on each call. This …

    Michael Bell Technical Support Agent

  • “AI Advisor has given us back hours each week, improved the quality and consistency of our feedback, and brought a new level of transparency to our team. It’s the best …

    Lynne Devine Call Centre Manager
85 more testimonials currently locked

52 Case Studies

  • Close Salesforce telephony integration and office move service continuity

    Lee-Martin Seymour Director

  • Skedaddle Achieved an 80% Reduction in Manual Call Transfers with Natterbox.

    Barry Dowd Chief Operating Officer

  • The Motor Ombudsman's Success Story- Enabling dispute resolution through technology

    Bill Fennell Managing Director
51 more case studies currently locked

7 Customer Videos

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Additional Natterbox Information & Resources

Read Natterbox Reviews, Testimonials & Customer References from 86 real Natterbox customers.

Browse Natterbox Case Studies, Customer Success Stories, & Customer References from 52 businesses that use Natterbox.

Watch Natterbox Customer Videos to learn why 7 businesses chose Natterbox.

Explore answers to frequently asked questions about Natterbox.

FeaturedCustomers has 2,018,611+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.