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Natterbox

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Read 86 Natterbox reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 7 customer videos to see why companies chose Natterbox as their Telephony Solutions

Natterbox delivers a global Cloud Telephony Platform. Unique as the world's first and only end to end telephony service to be 100% embedded and managed within Salesforce. Natterbox empowers businesses to use live CRM data to deliver concise personalised phone journeys, with high call quality, around the globe. Natterbox is fully downloadable through the Salesforce AppExchange and offers a true no hardware, no software cloud based solution. Transforming the world one conversation at a time.

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  • 86 Testimonials View
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  • 7 Customer Videos View
Customer Rating Review Score based on 2974 reference ratings
4.7/5.0 (2974)
  • Fall 2025 Top Performer Call Center Management Software
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86Testimonials

  • "Throughout the relationship, they give advice and ensure you’re getting a return on your investment. They really do go above and beyond what you get with most vendors."

    Joe Gleeson Salesforce Consultant

  • “The team can now ring clients with Click to Dial from the contact record and when a client calls in, Natterbox automatically pops their Salesforce contact record, saving our guys …

    Lee-Martin Seymour Director

  • Natterbox - GREAT solution! We implemented Natterbox after an extensive selection process looking for Salesforce integrated telephony. Here's why I think Natterbox is great: - Pre-sales support: As a Salesforce …

    John Cooksley Salesforce Administrator
85 more testimonials currently locked

41 Case Studies

  • Wildlife Victoria - Customer Case Study

  • Cut work involved in escalated cases by 75% and achieved $20k a …

    Penny Davis Senior Manager Contact Center

  • Delphi - Customer Case Study

    Justin Shaffer Service Operations Team Lead
40 more case studies currently locked

7 Customer Videos

  • FXecosystem - Customer Success Story (Nicola Sixsmith - Head of Administration)
    Play Video
    Nicola Sixsmith Head of Administration
  • Sohonet Testimonial
    Play Video
    Dan Falzon Apple Systems Administrator
  • Accordance moves to Natterbox for easy management of their phone system
    Play Video
    Claire Madoux Accordance Technical Services
6 more videos currently locked

Additional Natterbox Information & Resources

Read Natterbox Reviews, Testimonials & Customer References from 86 real Natterbox customers.

Browse Natterbox Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Natterbox.

Watch Natterbox Customer Videos to learn why 7 businesses chose Natterbox.

Explore answers to frequently asked questions about Natterbox.

FeaturedCustomers has 1,925,289+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.