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Read 86 Natterbox reviews and testimonials from customers, explore 52 case studies and customer success stories, and watch 7 customer videos to see why companies chose Natterbox as their Telephony Solutions

Natterbox delivers a global Cloud Telephony Platform. Unique as the world's first and only end to end telephony service to be 100% embedded and managed within Salesforce. Natterbox empowers businesses to use live CRM data to deliver concise personalised phone journeys, with high call quality, around the globe. Natterbox is fully downloadable through the Salesforce AppExchange and offers a true no hardware, no software cloud based solution. Transforming the world one conversation at a time.

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  • 86 Testimonials View
  • 52 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 3047 reference ratings
4.7/5.0 (3047)
  • Fall 2025 Top Performer Call Center Management Software
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86Testimonials

  • When the decision was taken to move our teams to remote working we were able to set up our contact centre and sales teams to be fully functional within 24 …

    Danny Axon Customer Support Manager

  • "Intuitive and easy to use. Fully embedded to Salesforce, with some great features to use in a call centre environment. Natterbox is a great product."

    Jenny Low Salesforce Admin

  • Receipt Bank are a fully SaaS enabled business and, as such, were able to move from office-based to home-based with little issue. So long as the user had a machine …

    Simon Qureshi Head of IT
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52 Case Studies

  • Cut work involved in escalated cases by 75% and achieved $20k a …

    Penny Davis Senior Manager Contact Center

  • PropertyForce - Customer Case Study

    Geoff Duncan Vice President of Marketing

  • Financial Lease unifies voice and WhatsApp with Natterbox, achieving 100% Salesforce visibility

51 more case studies currently locked

7 Customer Videos

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Additional Natterbox Information & Resources

Read Natterbox Reviews, Testimonials & Customer References from 86 real Natterbox customers.

Browse Natterbox Case Studies, Customer Success Stories, & Customer References from 52 businesses that use Natterbox.

Watch Natterbox Customer Videos to learn why 7 businesses chose Natterbox.

Explore answers to frequently asked questions about Natterbox.

FeaturedCustomers has 2,056,311+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.