8x8

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Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5592 reference ratings
4.7/5.0 (5592)
  • Market Leader 2025 2025
    Fall 2025Market LeaderCall Center Management Software
  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software

Featured Testimonials

  • "One of the best things about Jitsi as a Service was just how many of the things that we wanted to do, all of the knobs, buttons, and hooks, were already in the solution out of the box."

  • “What we needed to do was plug in the telephony part of it.”

  • "Delivering an exceptional customer experience is the difference between thriving and failing for a business like ours."

Featured Case Studies

  • AdvancedMD swaps multi-vendor complexity for a single solution from 8x8

  • Hollywood Bowl Underpins Growth and Elevates The Customer Experience with 8x8

  • 8x8 Virtual Contact Center delivers the ideal solution for Direct Interactions

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.