8x8

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Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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  • 354 Testimonials View
  • 282 Case Studies View
  • 56 Customer Videos View
Customer Rating Review Score based on 6016 reference ratings
4.7/5.0 (6016)
  • Spring 2026 Market Leader Video Conferencing Software
  • Fall 2025 Market Leader Call Center Management Software

Featured Testimonials

  • “If you’re looking to save money and cut costs, 8x8 is an easy way to do it. You get the same or better phone service at a lower rate, and …

  • “Improved call quality was another big win for us.”

  • “Moving to this technology meant we could get our team working from home taking calls right away, with chat, email and secure payment capabilities to follow."

Featured Case Studies

  • Sweetwater Sound’s success with 8x8 is music to our ears

  • phoenixNAP eliminates risks and costs by trusting 8x8

  • How 8x8 serves up excellent communications for DiLuigi Foods

Featured Customer Videos

  • Rose Urgent Care & Family Practice - Customer Success Story (Christian Alvarez - Chief Information Technology Officer)
  • Cott Systems - Customer Success Story (Eric Payne - Internal Systems & Support Manager)
  • RPM Performance Coatings Group - Customer Success Story (Paul Patti - Vice President of Information Technology)

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.