8x8

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Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5633 reference ratings
4.7/5.0 (5633)
  • Market Leader 2025 2025
    Fall 2025Market LeaderCall Center Management Software
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  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software
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Featured Testimonials

  • "We met some big objectives with 8x8. We’ve reduced our costs. Our team can now maintain the system easily in-house. And our workforce has found 8x8 to be simple and easy to use."

    Edward B. LedererChief Information Officer

  • "Bringing in 8x8’s Video Interaction solution means that we can perform better triage."

    Peter O’HanlonHead of Delivery for Customer Strategy

  • "8x8 worked closely with us to ensure everything went smoothly, Although I had a couple of assistants help me swap out the phones, I was able to do all the prep work for the deployment myself."

    Vivian TaDesk Specialist
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Featured Case Studies

  • Newly-merged housing group elevates employee & customer engagement

    Jon CockerChief Information Officer

  • With 8x8’s advanced reporting, Summit Fleet keeps on moving

    Jon BatesIT Manager

  • Irving Materials Selects 8x8 Virtual Office Cloud VoIP Solution for 150+ Locations

    Jerry HowardVice President, Information Technology
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Featured Customer Videos

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Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.

FeaturedCustomers has 1,889,915+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.