8x8

Premium
Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Unified Communications Software

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

Show more
  • 354 Testimonials View
  • 282 Case Studies View
  • 56 Customer Videos View
Customer Rating Review Score based on 6152 reference ratings
4.7/5.0 (6152)
  • Spring 2026 Market Leader Video Conferencing Software
  • Fall 2025 Market Leader Call Center Management Software

Featured Testimonials

  • "Our Internet phone lines are running over fiber-optic cable, not the old copper wiring. When it rains here, it’s our wired lines that go down, not our hosted 8x8 service. …

  • "Our former service provider started having outages. Sometimes the outages lasted for a few minutes; sometimes they lasted for a whole day. Often they happened on weekends, so we would …

  • "8x8 offers significantly more features than we are currently using. But this gives us the potential to expand our telephony capabilities in the future."

Featured Case Studies

  • Radixx cuts customer queue time from 45 seconds to 7–10 seconds with …

  • St. Matthew's Lutheran School saves $8,400 and deploys 8x8 VoIP in 2 …

  • ChenMed deploys HIPAA-compliant communications to 38 sites in 5 weeks with 8x8

Featured Customer Videos

  • Stark & Stark - Customer Success Story (Thomas Kline - Director of Information Technology)
  • Berst - Customer Success Story (Peter Lee - Founder & Head of Product)
  • aCommerce - Customer Success Story (Leena Chanvirach - Regional Head of Data & Analytics)

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.