8x8

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Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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  • 354 Testimonials View
  • 282 Case Studies View
  • 56 Customer Videos View
Customer Rating Review Score based on 5892 reference ratings
4.7/5.0 (5892)
  • Spring 2026 Market Leader Video Conferencing Software
  • Fall 2025 Market Leader Call Center Management Software

Featured Testimonials

  • "8x8 has significantly impacted how we engage with callers and resolve their issues. Chat inquiries are up, while call volumes have dropped, and average call waiting times are down."

  • “We realized that the days of having a piece of hardware in the building were over. It made sense to move everything to the cloud.”

  • "We just set a new record for fall admissions. And part of that is due to our partnership with 8x8."

Featured Case Studies

  • Christian Brothers Services invests in a cloud-first future with 8x8

  • Cape Air soars with a feature-rich contact center and phone system

  • Philippines’ online food delivery service saved thousands of work-hours

Featured Customer Videos

  • Cott Systems - Customer Success Story (Eric Payne - Internal Systems & Support Manager)
  • Christian Brothers Services - Customer Success Story (John Desmond - Operations Manager)
  • Slater & Gordon - Customer Success Story (Jon Grainger - Chief Information Officer)

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.