8x8

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Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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  • 354 Testimonials View
  • 282 Case Studies View
  • 56 Customer Videos View
Customer Rating Review Score based on 5839 reference ratings
4.7/5.0 (5839)
  • Spring 2026 Market Leader Video Conferencing Software
  • Fall 2025 Market Leader Call Center Management Software

Featured Testimonials

  • "With a better understanding of organic growth in the call center overall and in the departments that agents refer calls to, such as technical support, we’ve been able to staff …

  • "Even with the wide range of accents in Oldham, the 8x8 platform performs exceptionally well. It’s awesome."

  • "I love 8x8’s flexibility. Every department has its own needs for certain phone features, and with 8x8, we can just customize the system to whatever they might need."

Featured Case Studies

  • Swim England sharpens agility with flexible communications

  • 8x8’s Jitsi as a Service Enables Kalix to Grow its Healthcare Practice …

  • Avvo Eliminates Costly Downtime by Switching from Mitel and Integra to 8x8

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.