8x8

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Read 340 8x8 reviews and testimonials from customers, explore 271 case studies and customer success stories, and watch 54 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5466 reference ratings
4.7/5.0 (5466)
  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software

Featured Testimonials

  • "Saving money. Far more robust. Modern technology. Better features. Easier to use."

  • "One of the helpful things about 8x8 was that as we were setting up our phone equipment at home, we switched to taking calls via the 8x8 mobile app."

  • "The seamless integration between 8x8 Work and Frontdesk gives our receptionist a much better experience. Also, our backup staff can answer incoming calls from the same interface that they normally use in their own work."

Featured Case Studies

  • Welsh Water turns on the tap to better customer service with 8x8

  • Brave redefines the browser experience with 8x8 Jitsi as a Service

  • Affiliated Physicians stays agile and responsive during uncertain times

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 340 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 271 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 54 businesses chose 8x8.