8x8

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Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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  • 354 Testimonials View
  • 282 Case Studies View
  • 56 Customer Videos View
Customer Rating Review Score based on 5992 reference ratings
4.7/5.0 (5992)
  • Spring 2026 Market Leader Video Conferencing Software
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  • Fall 2025 Market Leader Call Center Management Software
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Featured Testimonials

  • "Increasingly, the frictionless tech provided by 8x8 XCaaS will help companies like ours to compete and win in the race for talent in IT and professional services for years to …

    Stuart Walters Chief Information Officer

  • "8x8’s cloud flexibility also helped ARRAY overcome the Air Force’s restrictions that prevented the use of other communication applications. Now we can just give them a phone number and a …

    Wes Henderson Operations Director

  • "I love the 8x8 onboarding experience. It’s really simple, streamlined, and quick. I can get a user up and running in just a few minutes."

    Gene Tsimmerman IT Manager
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Featured Case Studies

  • MatrixOneSource Provides High-Touch Customer Service Using 8x8 Integrated Solutions

    Eric Tewey Chief Information Officer

  • International Recruitment Company Communicates Globally with 8x8 Cloud Communications

  • CIO Unifies All Communications on a Global Platform with 8x8

    Paul Patti Vice President of Information Technology
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Featured Customer Videos

  • Cingo - Customer Success Story (Amye Roberson - Director of Customer Care)
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    Amye Roberson Director of Customer Care
  • How Trek Bicycle Corporation uses 8x8 to put the customer first across their organization
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    Zach Goeppinger e-Commerce Customer Care Manager
  • Cott Systems - Customer Success Story (Eric Payne - Internal Systems & Support Manager)
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    Eric Payne Internal Systems & Support Manager
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Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.

FeaturedCustomers has 2,030,055+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.