8x8

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Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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  • 354 Testimonials View
  • 282 Case Studies View
  • 56 Customer Videos View
Customer Rating Review Score based on 5930 reference ratings
4.7/5.0 (5930)
  • Spring 2026 Market Leader Video Conferencing Software
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  • Fall 2025 Market Leader Call Center Management Software
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Featured Testimonials

  • "McLarens places a high priority on delivering outstanding customer service, making it critical for our US-based workforce to quickly and professionally respond to customer needs, whether that be from their …

    Bob Hughes CIO

  • "Having been a trusted partner for nine years, it was an easy decision to continue with 8x8. Since the recent upgrade to the latest 8x8 cloud system we have had …

    Giulia Wick Office Manager

  • “We rely heavily on 8x8 to maintain strong personal relationships with our customers. Offering the option of a callback is incredibly helpful. Also, if a customer encounters a problem, they …

    Genelle Chamberlain IT Manager
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Featured Case Studies

  • The Texas County & District Retirement System optimizes its contact center on …

    Catherine Sorahan Manager, Member Services

  • 8x8 Unifies Phone, Conferencing and Contact Center Features for a Growing Global …

    Neal Alberda Global IT Director

  • 8x8 gives a helping hand to Scotland’s first national 24/7 homeless helpline

    Colin McInnes Founder and Director
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Featured Customer Videos

  • National Express - Customer Success Story (Lawrie Neal - Salesforce System Administrator)
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    Lawrie Neal Salesforce System Administrator
  • How Trek Bicycle Corporation uses 8x8 to put the customer first across their organization
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    Zach Goeppinger e-Commerce Customer Care Manager
  • Anaheim Ducks - Customer Success Story (Jacqueline Slope - Vice President of Information)
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    Jacqueline Slope Vice President of Information Technology
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Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.

FeaturedCustomers has 1,972,096+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.