8x8

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Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5497 reference ratings
4.7/5.0 (5497)
  • Market Leader 2025 2025
    Fall 2025Market LeaderCall Center Management Software
  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software

Featured Testimonials

  • "After we moved to 8x8, we didn’t look back. We no longer have issues with dropped calls, the reporting is exactly what we want, and our contact center has flourished."

  • “Ultimately, 8x8 Virtual Office has linked all of us together in a way that we have more control and flexibility for our clients. I really, really love this system.”

  • “With 8x8, we can see exactly how our agent team is performing, coach people as needed, and better allocate our resources based on call volume. This has helped us really improve our level of customer service.”

Featured Case Studies

  • London Borough of Barking and Dagenham repairs resident support

  • Fred Loya Insurance drives costs down and dependability up with 8x8

  • AdvancedMD swaps multi-vendor complexity for a single solution from 8x8

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.