8x8

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Read 340 8x8 reviews and testimonials from customers, explore 271 case studies and customer success stories, and watch 54 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5235 reference ratings
4.7/5.0 (5235)
  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software

Featured Testimonials

  • "8x8 gives us a better level of partnership. We can talk to people who really understand our business. What’s more, their technology innovations are a great fit for enhancing our CX service strategy."

  • "You need to make sure the provider that you go with is able to give you local support, in your timezone. If your company is thinking about adopting SMS and WhatsApp into your communications, I would recommend 8x8."

  • “They didn’t try to upsell at a time when I’m working to solve a problem. That’s what builds trusted partnerships.”

Featured Case Studies

  • Partnership between industry leaders set to invigorate UK market and bring untold benefits to business customers

  • Baseball team the Altoona Curve stays connected at home and away on 8x8

  • Security Solutions Provider Unifies 30+ Locations Nationwide with 8x8 Solutions and Salesforce Integration

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 340 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 271 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 54 businesses chose 8x8.