Dialpad

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Read 187 Dialpad reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

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  • 187 Testimonials View
  • 171 Case Studies View
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Customer Rating Review Score based on 4657 reference ratings
4.7/5.0 (4657)
  • Fall 2025 Market Leader Call Center Management Software

Featured Testimonials

  • “It felt like I could just sit back, put my feet up and enjoy.”

  • “Dialpad is flexible enough in how they port numbers over that we were able to roll it out site-by-site, which allowed us to shrink down our training sizes. Then, we …

  • “As a startup, we always need to look at both the entry-level pricing and how that pricing will scale as we grow.”

Featured Case Studies

  • Jungle Disk Accelerates Productivity with Dialpad

  • Lakeshore Recycling Systems - Customer Case Study

  • How Evident helps people access the legal services they need

Featured Customer Videos

  • MarketStar Sees Immediate Results with Dialpad
  • JumpCrew Cuts Sales Cycle Time in Half with Dialpad
  • TED Builds a Connected Company with Dialpad

Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 187 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.