Dialpad

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Read 187 Dialpad reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

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  • 187 Testimonials View
  • 171 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 4404 reference ratings
4.7/5.0 (4404)
  • Fall 2025 Market Leader Call Center Management Software

Featured Testimonials

  • "Dialpad frees us to sell and service faster, whether we're at our stores or sitting at HQ."

  • At Azusa Pacific University, we were able to pivot our 24/7 Call Center to a hybrid of remote agents and agents in separate physical locations. Our same extension was utilized …

  • Dialpad unified our communication — calls, messaging, and conferencing all in one platform. The ease of use for users and admins was great too. It doesn’t take a degree in …

Featured Case Studies

  • Ted Collaborates From Anywhere with Dialpad

  • How call recording helps AER Technologies’ agents improve their performance

  • Transforming call & time tracking with Clio + Dialpad

Featured Customer Videos

  • JumpCrew Cuts Sales Cycle Time in Half with Dialpad
  • Code42 Completes its Anywhere Worker IT Stack with Dialpad
  • Quora Kills the Desk Phone in 24 Hours with Dialpad

Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 187 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.