Dialpad

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Read 186 Dialpad reviews and testimonials from customers, explore 170 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

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Customer Rating Review Scorebased on 3906 reference ratings
4.7/5.0 (3906)
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • “Dialpad’s notifications are great because they alert us to wait times and the number of people waiting in the queue, so we can jump in quickly and help manage the volume during peak periods.”

  • “The smartest tech decision I made when starting my own firm was to use Dialpad from day one.” Will says. “It gives us the ability to seamlessly work anywhere and at any hour.”

  • “I wanted a system that really works and connects the whole organization well, without being clunky and making it difficult. Something that makes it easy to transfer calls and make calls to other departments and people regardless of where they are. Something that’s easy to implement in terms of not needing IT support, and something that integrates into my CRM. And I wanted to get rid of desk phones and hardware.”

Featured Case Studies

  • How Fenway Health switched over 600 employees to remote work seamlessly

  • How a financial services startup is powering its meteoric growth with Dialpad

  • Central Restaurant Enhances Customer Experience with Dialpad

Featured Customer Videos

Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 186 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 170 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.