Dialpad

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Read 187 Dialpad reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

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  • 187 Testimonials View
  • 171 Case Studies View
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Customer Rating Review Score based on 4358 reference ratings
4.7/5.0 (4358)
  • Fall 2025 Market Leader Call Center Management Software
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Featured Testimonials

  • At Azusa Pacific University, we were able to pivot our 24/7 Call Center to a hybrid of remote agents and agents in separate physical locations. Our same extension was utilized …

    Andy Vivanco Executive Director, Information and Media Technology

  • “Our team is keen to delve deeper into Dialpad's other features. We've just begun to explore what Dialpad can do. The potential for further improving our operations is exciting."

    Sommer Ehrenberg Director of F45 Operations

  • “So we almost doubled our headcount for new contact center agents, and obviously they’re working from home. We needed the ability to listen in and coach.”

    David Beck Head of Process Improvement
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Featured Case Studies

  • How Tecovas took the frustration out of calling support

    Carli Hooten Customer Experience Manager

  • How FinditParts improves agent performance with Dialpad Ai

    Joel Kassay Director of Customer Success

  • Crunchbase's Anywhere Workers Engage Customers with Dialpad

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Featured Customer Videos

  • TED Builds a Connected Company with Dialpad
    Play Video
    Francil Richards Senior IT Manager
  • Code42 Completes its Anywhere Worker IT Stack with Dialpad
    Play Video
    Jerod Lindblom Vice President of Information Technology
  • ATG - Customer Success Story (Shaila Santo - Team Leader for the Operations)
    Play Video
    Shaila Santo Team Leader for the Operations
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Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 187 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.