Dialpad

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Read 187 Dialpad reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

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  • 187 Testimonials View
  • 171 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 4511 reference ratings
4.7/5.0 (4511)
  • Fall 2025 Market Leader Call Center Management Software
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Featured Testimonials

  • “We needed a solution where we didn’t need to buy any extra licenses for it to work, and that was compatible with our CRM.”

    Kevin Speering IT Project Manager

  • “Administration and provisioning has become significantly easier, as it can all be done without needing to contact tech support. And it’s no longer difficult to administer simple updates since Dialpad …

    Brooks Hofstetter Senior Director of Operations

  • "Our old telephony system was all a mess, and it was poorly executed."

    Jonathan Meredith Systems and Security Engineer
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Featured Case Studies

  • Early Learning Coalition of PBC stays connected with flexible call center

    Luis Mena Vice President of IT

  • How Tecovas took the frustration out of calling support

    Carli Hooten Customer Experience Manager

  • From outsourced to in-house: IPM Medical Group gains new insight into every …

    Jay Cornelius Director of Technical Development
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Featured Customer Videos

  • Crunchbase Kills the Desk Phone with Dialpad
    Play Video
    Alex Baldridge Sales Development Representative
  • Randstad - Customer Success Story (Fernando Brías Cobos - Global Branch Network and Voice Services Product)
    Play Video
    Fernando Brías Cobos Global Branch Network and Voice Services Product
  • ATG - Customer Success Story (Shaila Santo - Team Leader for the Operations)
    Play Video
    Shaila Santo Team Leader for the Operations
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Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 187 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.

FeaturedCustomers has 2,005,062+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.