Dialpad

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Read 187 Dialpad reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

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Customer Rating Review Scorebased on 4185 reference ratings
4.7/5.0 (4185)
  • Market Leader 2025 2025
    Fall 2025Market LeaderCall Center Management Software
    Press ReleaseReport
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

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Featured Testimonials

  • “We needed a provider that could integrate with our systems and have a team that collaborated with us on our growing needs.”

    Wendy MeliInformation Systems Manager

  • “The old system’s automated routing was not working well—it was trying to find agents and couldn’t, and just not routing calls right. We couldn’t even get basic analytics.”

    Anthony GuerreroSystem Administrator

  • “If it has a circuit board, we can work on it."

    Daniel MurilloCustomer Service Supervisor
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Featured Case Studies

  • Betts Recruiting Delivers Anywhere Service with Dialpad

    Radley MeyersVP of Sales and Recruiting

  • Metropolitan Pediatrics connects six clinics with over 42,000 patients

    TJ AndersonChief Medical Information Officer

  • Atmosphere grew their TV streaming business 15x with AI

    Jordan WagnerVice President of Revenue Operations
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Featured Customer Videos

  • Play Video
    Francil RichardsSenior IT Manager
  • Play Video
    Fernando Brías CobosGlobal Branch Network and Voice Services Product
  • Play Video
    Julia PageDirector of Operations
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Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 187 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.

FeaturedCustomers has 1,889,226+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.