Dialpad

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Read 186 Dialpad reviews and testimonials from customers, explore 170 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

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Customer Rating Review Scorebased on 3860 reference ratings
4.7/5.0 (3860)
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • “I can actually say ‘show me all the English Walnut phone calls’ and listen to them. Dialpad gave me the ability to manage our contact center in a way that I’d never had before.”

  • "When the pandemic hit, we were able to pick up and work remote. With Dialpad, we can answer calls seamlessly and we've even expanded our call center hours. We handled around 9,000 more minutes worth of calls the first week fully remote as we did the week prior."

  • “It’s such an intuitive system. When I’m training users on it, I’ll familiarize them with the interface, but it’s mostly just showing them where to find stuff. Once you see the interface, you can easily figure out what to do with it.”

Featured Case Studies

  • How Coye Law Firm works across continents and time zones with Dialpad

  • Why does Cricket Australia say Dialpad is “in a class of its own

  • How Van Horn improves employee training by 20%

Featured Customer Videos

Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 186 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 170 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.