Dialpad

Premium
Read 187 Dialpad reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

Show more
  • 187 Testimonials View
  • 171 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 4310 reference ratings
4.7/5.0 (4310)
  • Fall 2025 Market Leader Call Center Management Software

Featured Testimonials

  • “But we were growing so fast that we had to get an actual dialing system.”

  • “Dialpad’s ability to control where calls go and make sure customers get to the right person quickly and easily is crucial to our customer-focused Success team.”

  • “Dialpad is super reliable and has features that we use every day. We can easily scale our customer service, and we feel like we’ll never need to be in an …

Featured Case Studies

  • How Katalyst onboarded everyone onto a new communications platform in 20 minutes

  • How Ooredoo increased online interactions from 0.4% to 37%

  • ShipEX Strengthens Conversations with Dialpad’s Voice Intelligence

Featured Customer Videos

Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 187 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.