Dialpad

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Read 187 Dialpad reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

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  • 187 Testimonials View
  • 171 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 4262 reference ratings
4.7/5.0 (4262)
  • Fall 2025 Market Leader Call Center Management Software
    Press Release Report
  • 2024 Top Rated Software Award

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Featured Testimonials

  • “Dialpad Ai brings a whole new level of capabilities to our support team.”

    Jeanna Bash Director of Enterprise Applications

  • "Our mission, is to redefine finance with security and compliance at its core. We're not just a company—we're a movement towards a better tomorrow."

    Terry McGinnis Financial Express

  • "ShoreTel was both expensive and unintuitive. We needed a more dynamic platform. Our goal was to support the way our employees work today. They’re on the move, and they need …

    Radley Meyers VP of Sales and Recruiting
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Featured Case Studies

  • How NTG increased revenue with Dialpad Ai Sales

    Mallory VonRohn Vice President of Technology Operations

  • How Big Brothers Big Sisters Lone Star keeps everyone connected

    April Ford Chief of Technology and Program Operations

  • Ace Enables a Remote Call Center with Dialpad

    Jeff Denefrio Call Center Manager
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Featured Customer Videos

  • Sunrun - Customer Success Story
    Play Video
  • Code42 Completes its Anywhere Worker IT Stack with Dialpad
    Play Video
    Jerod Lindblom Vice President of Information Technology
  • Randstad - Customer Success Story (Fernando Brías Cobos - Global Branch Network and Voice Services Product)
    Play Video
    Fernando Brías Cobos Global Branch Network and Voice Services Product
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Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 187 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.

FeaturedCustomers has 1,902,078+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.