Dialpad

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Read 187 Dialpad reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

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Customer Rating Review Scorebased on 4099 reference ratings
4.7/5.0 (4099)
  • Market Leader 2025 2025
    Fall 2025Market LeaderCall Center Management Software
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • “Dialpad’s ability to control where calls go and make sure customers get to the right person quickly and easily is crucial to our customer-focused Success team.”

  • “I like incorporating new advancements into my work—because it makes my job easier, and helps me provide better service to clients, and lets me lead the lifestyle I want.”

  • “The fact that those features are fully integrated is a real standout. Dialpad’s really in a class of its own.”

Featured Case Studies

  • Knock Out Recruiting offers a smooth, AI-powered candidate experience

  • Toast Improves Productivity with Dialpad

  • Dandelion Chocolate Delivers a Connected Retail Experience

Featured Customer Videos

Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 187 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.