Dialpad

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Read 187 Dialpad reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

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  • 187 Testimonials View
  • 171 Case Studies View
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Customer Rating Review Score based on 4211 reference ratings
4.7/5.0 (4211)
  • Fall 2025 Market Leader Call Center Management Software
    Press Release Report
  • 2024 Top Rated Software Award

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Featured Testimonials

  • “It was one of the reasons we wanted to move.”

    Nat Enablement Operations Manager

  • “Even the simplest type of reporting and transparency we needed wasn’t there."

    Eitan Schleissner CIO

  • “Dialpad was just better suited for our needs because of the focus on AI and data.”

    Edwin Cruz Senior Director of Customer Service
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Featured Case Studies

  • Art’s Way Manufacturing stays ahead of customer demand + supply chain issues …

    Emily Bailey Marketing Manager

  • How Bing Lee adapted 40+ locations to remote work

    David Beck Head of Process Improvement

  • Code 42 Builds an Anywhere IT Stack

    Jerod Lindblom Vice President of Information Technology
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Featured Customer Videos

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Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 187 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.

FeaturedCustomers has 1,895,609+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.