Dialpad

Premium
Read 187 Dialpad reviews and testimonials from customers, explore 171 case studies and customer success stories, and watch 20 customer videos to see why companies chose Dialpad as their Call Center Management

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

Show more
  • 187 Testimonials View
  • 171 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 4582 reference ratings
4.7/5.0 (4582)
  • Fall 2025 Market Leader Call Center Management Software

Featured Testimonials

  • “A previous employer had gone through a phone migration that was a complete disaster. I was afraid that we would have similar problems with Dialpad Ai, but I was pleasantly …

  • “Growing our existing phone system would’ve been much more difficult without Dialpad."

  • “The old system’s automated routing was not working well—it was trying to find agents and couldn’t, and just not routing calls right. We couldn’t even get basic analytics.”

Featured Case Studies

  • How Continental Stock Transfer and Trust expects to save 40% annually with …

  • How Rently handles 2 to 3,000 calls a week. While maintaining a …

  • How Builder Prime got up and running in a day with a …

Featured Customer Videos

Additional Dialpad Information & Resources

Read Dialpad Reviews, Testimonials & Customer References from 187 real Dialpad customers.

Browse Dialpad Case Studies, Customer Success Stories, & Customer References from 171 businesses that use Dialpad.

Watch Dialpad Customer Videos to learn why 20 businesses chose Dialpad.

Explore answers to frequently asked questions about Dialpad.