186 Dialpad Testimonials

Dialpad unified our communication — calls, messaging, and conferencing all in one platform. The ease of use for users and admins was great too. It doesn’t take a degree in telecommunications to figure out how everything works.

At Azusa Pacific University, we were able to pivot our 24/7 Call Center to a hybrid of remote agents and agents in separate physical locations. Our same extension was utilized and we had no disruption in service. In fact our calls and work orders increased some weeks up to 80%! We are so grateful for Dialpad. Thank you."

"When our Technical Support workforce transitioned to working 100% remotely we had to act fast to ensure all mission critical systems were accessible and usable from agents’ homes. With barely any effort at all, we were able to set up our agents to service calls remotely and without any disruption to our customers thanks to Dialpad."

"We were paying a fortune on fixed costs for phone closets and support."

"Whether you’re a small business or a big business, your phone system is your lifeline."

“We pride ourselves on having a collaborative team that works together across all offices and departments.”

“Dialpad has transformed how we manage users and power conversations.”

"I wanted my team to easily scale up and down with the phone system we chose—Dialpad delivered."

"We facilitate what our faculty and students need by providing the right set of IT tools."

"Traditional phone systems keep you tethered to a desk. Dialpad allows us to break free from the old world and work from anywhere."

“Seconds add up to minutes. Dialpad lets our sales team eliminate unnecessary workflows."

“By pulling relevant data directly into our phone system, our reps can sell and service smarter—no matter where work takes them."

“Dialpad frees them to close deals and chat with prospects on-the-go.”

"We needed a business communications platform that fit seamlessly alongside our core stack of cloud tools which includes Slack and G Suite Dialpad does just that."

“When I’m making technology decisions for TED, I’m always ensuring that the solution I pick is self-sufficient, easy to service, and low maintenance. Dialpad enables this type of lean IT approach. Now, users no longer depend on TED’s IT team for set-up, training, or ongoing technical support. Dialpad makes it easy to provision a new user in three clicks."