186 Dialpad Testimonials

Dialpad unified our communication — calls, messaging, and conferencing all in one platform. The ease of use for users and admins was great too. It doesn’t take a degree in telecommunications to figure out how everything works.

At Azusa Pacific University, we were able to pivot our 24/7 Call Center to a hybrid of remote agents and agents in separate physical locations. Our same extension was utilized and we had no disruption in service. In fact our calls and work orders increased some weeks up to 80%! We are so grateful for Dialpad. Thank you."

"When our Technical Support workforce transitioned to working 100% remotely we had to act fast to ensure all mission critical systems were accessible and usable from agents’ homes. With barely any effort at all, we were able to set up our agents to service calls remotely and without any disruption to our customers thanks to Dialpad."

"With Dialpad, my workflow is the same at home, in the office, or on the go."

"Dialpad frees us to sell and service faster, whether we're at our stores or sitting at HQ."

"Dialpad has revolutionized the way our teams communicate."

“Since we switched to Dialpad we know that the quality of the calls that we place or that we receive is guaranteed. We are no longer getting any complaints about dropped calls or poor call quality no matter where my team members are.”

"ShoreTel was both expensive and unintuitive. We needed a more dynamic platform. Our goal was to support the way our employees work today. They’re on the move, and they need tools that free them to do their best work from anywhere."

"We are super happy to finally find a working solution that is invested in growing with us."

"From adding licenses to provisioning users, Dialpad is just easy."

"Dialpad is the easiest tool for anyone to use, it's fool-proof."

“Our previous system was unreliable and a poor experience for our staff. Dialpad is the complete opposite of that.”

"Dialpad Meetings has helped us build stronger 1:1 client relationships. It removes the friction of traditional conference calling—all you need is a dial-in number or URL to join."

"UberConference makes it easy for our global agency to feel close-knit."

"Our people don’t want to worry about communication issues. It's our job to remove friction—to bridge IT and technology gaps—so employees can focus on doing great work for our clients."