Talkdesk References Capped?

Access even more references from these marketplace competitors

  • 4.7 / 5.0 (4386)
    Sponsored 299+ References
  • 4.8 / 5.0 (2025)
    Premium 129+ References
  • 4.7 / 5.0 (9417)
    Premium 1425+ References

Talkdesk

Read 180 Talkdesk reviews and testimonials from customers, explore 155 case studies and customer success stories, and watch 47 customer videos to see why companies chose Talkdesk as their Call Center Management

Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions that require a long setup and big upfront investment, Talkdesk requires no phones, no hardware, no coding and no downloads - all that is needed is a computer and an internet connection. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Infusionsoft, Olark and others to provide comprehensive information about customers.

Show more
  • 180 Testimonials View
  • 155 Case Studies View
  • 47 Customer Videos View
Customer Rating Review Score based on 4822 reference ratings
4.7/5.0 (4822)
  • Fall 2025 Market Leader Call Center Management Software

Check out this Top Rated Talkdesk alternative

  • Market Leader
    Customer Rating Review Score
    4.7 / 5.0 (4386)

    Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

    Learn more about Five9
    • 145 Testimonials View
    • 121 Case Studies View
    • 33 Videos View

180Testimonials

  • "We didn’t feel that we were just one of many. Talkdesk made us feel like they were going to be a significant part of our future."

  • "Talkdesk Boost is such a no brainer. I am so stunned that no one else has done this before."

  • “Talkdesk’s clicks-not-code approach to call flow administration has had a significantly positive effect on our IT department’s resources.”

179 more testimonials currently locked

155 Case Studies

  • Sema4 - Customer Case Study

  • Boostability - Customer Case Study

  • Harnessing the power of Talkdesk AI to transform patient experiences

154 more case studies currently locked

47 Customer Videos

  • Carey International - Customer Success Story (Charlie Majane - Chief Technical Officer)
  • With Talkdesk, Omio increased acceptance rates by 30% and boosted their NPS by 20 points
  • Avetta - Customer Success Story(Spencer Petty - Manager Supplier Operations)
46 more videos currently locked

Additional Talkdesk Information & Resources

Read Talkdesk Reviews, Testimonials & Customer References from 180 real Talkdesk customers.

Browse Talkdesk Case Studies, Customer Success Stories, & Customer References from 155 businesses that use Talkdesk.

Watch Talkdesk Customer Videos to learn why 47 businesses chose Talkdesk.