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Talkdesk

Read 180 Talkdesk reviews and testimonials from customers, explore 155 case studies and customer success stories, and watch 47 customer videos to see why companies chose Talkdesk as their Call Center Management

Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions that require a long setup and big upfront investment, Talkdesk requires no phones, no hardware, no coding and no downloads - all that is needed is a computer and an internet connection. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Infusionsoft, Olark and others to provide comprehensive information about customers.

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  • 180 Testimonials View
  • 155 Case Studies View
  • 47 Customer Videos View
Customer Rating Review Score based on 4865 reference ratings
4.7/5.0 (4865)
  • Fall 2025 Market Leader Call Center Management Software

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180Testimonials

  • “The main reason we chose Talkdesk as our telephony solution was it’s streamline integration with Salesforce perfect fit. We see a long future with Talkdesk and Sun Communities.”

  • "The average 500-agent call center in North America allocates around $2 million of staff time to coaching activities every year."

  • "My experience with Talkdesk teams has been incredible. They really make you feel like they care and are on your team."

179 more testimonials currently locked

155 Case Studies

  • New Possibilities in Its Dream for Effortless, Personalized CX

  • Healthcare Software Provider Phreesia Unleashes the Potential of Its Support Team

  • Arbella Insurance builds lasting relationships through a unified customer experience

154 more case studies currently locked

47 Customer Videos

  • On makes leap to Talkdesk to deliver great customer experiences
  • Arrive Logistics receives the gold standard from Talkdesk
  • How Talkdesk delivered for WaFd Bank
46 more videos currently locked

Additional Talkdesk Information & Resources

Read Talkdesk Reviews, Testimonials & Customer References from 180 real Talkdesk customers.

Browse Talkdesk Case Studies, Customer Success Stories, & Customer References from 155 businesses that use Talkdesk.

Watch Talkdesk Customer Videos to learn why 47 businesses chose Talkdesk.