Talkdesk References Capped?

Access even more references from these marketplace competitors

Work at
Talkdesk?
Upgrade Profile
  • 4.7 / 5.0 (4526)
    Sponsored 300+ References
  • 4.8 / 5.0 (2089)
    Premium 129+ References
  • 4.7 / 5.0 (6115)
    Premium 692+ References

Talkdesk

Read 180 Talkdesk reviews and testimonials from customers, explore 155 case studies and customer success stories, and watch 47 customer videos to see why companies chose Talkdesk as their Contact Center Software

Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions that require a long setup and big upfront investment, Talkdesk requires no phones, no hardware, no coding and no downloads - all that is needed is a computer and an internet connection. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Infusionsoft, Olark and others to provide comprehensive information about customers.

Show more
Categories:
Show more
  • 180 Testimonials View
  • 155 Case Studies View
  • 47 Customer Videos View
Customer Rating Review Score based on 4904 reference ratings
4.7/5.0 (4904)
  • Fall 2025 Market Leader Call Center Management Software
    Press Release Report

Check out this Top Rated Talkdesk alternative

  • Market Leader
    Customer Rating Review Score
    4.7 / 5.0 (4526)

    Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

    Learn more about Five9
    • 145 Testimonials View
    • 122 Case Studies View
    • 33 Videos View

180Testimonials

  • “We approach every interaction with the end-goal of earning lifetime customers through an exceptional experience that our customers trust.”

    Matt Holota Director of Customer Experience

  • "When Zumiez had to completely recreate our contact center from fully on site to fully remote, Talkdesk was one of the few systems that took no effort whatsoever. We were …

    Megan Hamilton Customer Service Manager

  • “One thing that’s really important to us as an Epic health record shop is the partnership that Talkdesk has with Epic. That partnership between our primary electronic health record system …

    Howard Rubin Chief Information Officer
179 more testimonials currently locked

155 Case Studies

  • Streamlining support for moms and healthcare professionals at Medela

    Jocelyn Ang Senior Manager for Network Services and Collaboration

  • Hunter Douglas - Customer Case Study

    Ross Garretson Vice President of Customer Experience

  • Advisors Excel moves 700 financial service agents to Talkdesk with plans to …

    Jared Arnold Chief Information Officer
154 more case studies currently locked

47 Customer Videos

46 more videos currently locked

Additional Talkdesk Information & Resources

Read Talkdesk Reviews, Testimonials & Customer References from 180 real Talkdesk customers.

Browse Talkdesk Case Studies, Customer Success Stories, & Customer References from 155 businesses that use Talkdesk.

Watch Talkdesk Customer Videos to learn why 47 businesses chose Talkdesk.

FeaturedCustomers has 2,116,348+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.