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Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions that require a long setup and big upfront investment, Talkdesk requires no phones, no hardware, no coding and no downloads - all that is needed is a computer and an internet connection. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Infusionsoft, Olark and others to provide comprehensive information about customers.
Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
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"By using Talkdesk, we have increased our contact rates between 15% and 20% with the biggest increase on the Middle East, because it's very difficult to deliver good quality calls there. So far, the experience with Talkdesk in that region has been really great - helping us to increase our contact rates there by 30% to 45%."
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Browse Talkdesk Case Studies, Customer Success Stories, & Customer References from 146 businesses that use Talkdesk.
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