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Aircall

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Read 137 Aircall reviews and testimonials from customers, explore 110 case studies and customer success stories, and watch 8 customer videos to see why companies chose Aircall as their Call Center Management

Aircall is the AI-powered customer communication platform for fast-scaling sales and support teams. The company’s AI suite-including AI Assist, AI Assist Pro, and AI Voice Agent-helps SMBs operate smarter, drive efficiency, and improve performance through better conversations. More than 20,000 companies worldwide rely on Aircall to power over 2 billion customer interactions every year.

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  • 137 Testimonials View
  • 110 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 4121 reference ratings
4.7/5.0 (4121)
  • Fall 2025 Market Leader Call Center Management Software
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  • Customer Rating Review Score
    4.7 / 5.0 (4141)

    Nextiva provides cloud-based communications and collaboration solutions designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service®, Nextiva serves more than 100,000 businesses in the United States from its headquarters in Scottsdale, Arizona.

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137Testimonials

  • “There wasn't a second IVR tree, which we realized was missing, and something that we could probably find very valuable. So we implemented that, honestly, just today. And you know …

    Parween Mander User Success Team Lead

  • “Aircall’s startup mentality and tech-first approach was something we recognized. In the beginning, if something was unclear, or if there was a feature we thought would be useful, the team …

    Lisanne van Kessel Operational Support Team Lead

  • "When customers see a similar area code to theirs, I think they feel a lot more at ease and are a lot more likely to pick up the phone. It …

    Flora Hellman Sales Development Representative
136 more testimonials currently locked

110 Case Studies

  • Go Global Travel Leverages Aircall’s Call Center Analytics to Improve Customer Experience

    Liat Yaakovi Head of Customer Service and Operations

  • How Aircall has simplified the day-to-day work of the sales teams at …

  • How Summit Solar Improves Customer Experience With Aircall and HubSpot

    Sara Kinsella Sales Operations Manager
109 more case studies currently locked

8 Customer Videos

  • How to cook a spectacular dish, or perhaps you’ll find the confidence to go surfing
    Play Video
    Will Andrew Business Transformation Manager
  • How CloudTrucks Uses Aircall to Keep Customers on the Road
    Play Video
    Andrew Katz General Manager of Operations
  • UNTUCKit - Customer Success Story (Lauren Panken - Operating Systems Manager)
    Play Video
    Lauren Panken Operating Systems Manager
7 more videos currently locked

Additional Aircall Information & Resources

Read Aircall Reviews, Testimonials & Customer References from 137 real Aircall customers.

Browse Aircall Case Studies, Customer Success Stories, & Customer References from 110 businesses that use Aircall.

Watch Aircall Customer Videos to learn why 8 businesses chose Aircall.

FeaturedCustomers has 2,011,196+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.