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Aircall

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Read 137 Aircall reviews and testimonials from customers, explore 110 case studies and customer success stories, and watch 8 customer videos to see why companies chose Aircall as their Call Center Management

Aircall is the AI-powered customer communication platform for fast-scaling sales and support teams. The company’s AI suite-including AI Assist, AI Assist Pro, and AI Voice Agent-helps SMBs operate smarter, drive efficiency, and improve performance through better conversations. More than 20,000 companies worldwide rely on Aircall to power over 2 billion customer interactions every year.

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  • 137 Testimonials View
  • 110 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 4079 reference ratings
4.7/5.0 (4079)
  • Fall 2025 Market Leader Call Center Management Software
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  • Customer Rating Review Score
    4.7 / 5.0 (4111)

    Nextiva provides cloud-based communications and collaboration solutions designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service®, Nextiva serves more than 100,000 businesses in the United States from its headquarters in Scottsdale, Arizona.

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137Testimonials

  • “All the business intelligence was on different excel files or our previous CRM. As our team grew, it was becoming harder and harder to find information. With Aircall, we are …

    Oscar Lainz Commercial Strategy and Operations

  • “The Aircall Zendesk integration has allowed us to kill manual work and save time, since all key information is automatically entered into Zendesk for ticket creation, and we can easily …

    Darius Abde-Yazdani Managing Director

  • "Everything was cloud-based, so we were able to just keep operating in exactly the same way. There’s no way we could have handled the pandemic with our previous phone system …

    Julius Sarabi Co-Founder and Chief Technology Officer Julius SarabiCo-Founder and Chief Technology Officer
136 more testimonials currently locked

110 Case Studies

  • How Aircall helped Wallbox perfect their Sales process

    Oscar Lainz Commercial Strategy and Operations

  • How Relationship Hero built their own routing system using the Aircall API

    Liron Shapira Relationship Hero

  • How Transparency Is Transforming FR8Star’s Operations (and Industry)

    Archit Khatri Head of Customer Experience
109 more case studies currently locked

8 Customer Videos

  • How to cook a spectacular dish, or perhaps you’ll find the confidence to go surfing
    Play Video
    Will Andrew Business Transformation Manager
  • Why AS Colour Choose Aircall as their cloud-based call center software
    Play Video
    Isaac Curry Customer Experience Manager
  • UNTUCKit - Customer Success Story (Lauren Panken - Operating Systems Manager)
    Play Video
    Lauren Panken Operating Systems Manager
7 more videos currently locked

Additional Aircall Information & Resources

Read Aircall Reviews, Testimonials & Customer References from 137 real Aircall customers.

Browse Aircall Case Studies, Customer Success Stories, & Customer References from 110 businesses that use Aircall.

Watch Aircall Customer Videos to learn why 8 businesses chose Aircall.

FeaturedCustomers has 1,971,999+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.