CloudTalk

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Read 28 CloudTalk reviews and testimonials from customers, explore 31 case studies and customer success stories, and watch 3 customer videos to see why companies chose CloudTalk as their Call Center Management

With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

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Customer Rating Review Scorebased on 1688 reference ratings
4.8/5.0 (1688)
  • 2024
    Winter 2024Rising StarCall Center Management Software
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • "Due to the Covid-19 outbreak, we had to set up and deploy a completely new team entirely remotely. CloudTalk proved to be an excellent tool, as it enabled us to run the call center remotely while maintaining order thanks to a solid overview of each agent’s results and performance."

  • “I wasn’t afraid of switching to CloudTalk at all. I would definitely recommend this software because I think CloudTalk has a true startup mindset. It's easy to change things, always evolving, always proposing new solutions."

  • "The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals."

Featured Case Studies

  • Swile Increases Sales Productivity by 30% and Call Connection Rate by 40%

  • Reigning In Rodeo’s Call Center Operations with Analytics

  • Increasing Efficiency and Customer Satisfaction for Finax

Featured Customer Videos

Additional CloudTalk Information & Resources

Read CloudTalk Reviews, Testimonials & Customer References from 28 real CloudTalk customers.

Browse CloudTalk Case Studies, Customer Success Stories, & Customer References from 31 businesses that use CloudTalk.

Watch CloudTalk Customer Videos to learn why 3 businesses chose CloudTalk.

Explore answers to frequently asked questions about CloudTalk.