CloudTalk

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Read 28 CloudTalk reviews and testimonials from customers, explore 31 case studies and customer success stories, and watch 3 customer videos to see why companies chose CloudTalk as their Call Center Management

With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

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Customer Rating Review Scorebased on 1719 reference ratings
4.8/5.0 (1719)
  • 2024
    Winter 2024Rising StarCall Center Management Software
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • “I wasn’t afraid of switching to CloudTalk at all. I would definitely recommend this software because I think CloudTalk has a true startup mindset. It's easy to change things, always evolving, always proposing new solutions."

  • "CloudTalk helped us with a massive reduction in the missed calls and an efficient allocation of the customers to a specific agent. Integration with LiveAgent, allows us to automate unnecessary tasks and streamline the workflows, resulting in a customer support system that can focus on customer happiness."

  • "The onboarding of new representatives was a breeze with CloudTalk. Newbies can learn from recordings from their more senior colleagues. Additionally, the Call Monitoring feature allows managers to jump into calls in real-time and, when needed, to “whisper” helpful tips or answers."

Featured Case Studies

  • Lawn Care Software Tailored to the Needs of Industry Professionals

  • Surglogs - Customer Case Study

  • Increasing productivity for Migrante’s customer support team

Featured Customer Videos

Additional CloudTalk Information & Resources

Read CloudTalk Reviews, Testimonials & Customer References from 28 real CloudTalk customers.

Browse CloudTalk Case Studies, Customer Success Stories, & Customer References from 31 businesses that use CloudTalk.

Watch CloudTalk Customer Videos to learn why 3 businesses chose CloudTalk.

Explore answers to frequently asked questions about CloudTalk.