CloudTalk

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Read 28 CloudTalk reviews and testimonials from customers, explore 31 case studies and customer success stories, and watch 3 customer videos to see why companies chose CloudTalk as their Call Center Management

With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

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Customer Rating Review Scorebased on 1596 reference ratings
4.8/5.0 (1596)
  • 2024
    Winter 2024Rising StarCall Center Management Software
    Press ReleaseReport
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

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Featured Testimonials

  • "Due to the Covid-19 outbreak, we had to set up and deploy a completely new team entirely remotely. CloudTalk proved to be an excellent tool, as it enabled us to run the call center remotely while maintaining order thanks to a solid overview of each agent’s results and performance."

    Eran ShustChief Executive Officer & Co-founder

  • We appreciate CloudTalk's flexibility and scalability. Our customer support operates for 7 days, so we set different business hours for each phone number along with custom rules to redirect customers to a different number or play any message to them when someone is not available on the first choice.

    Pavel PribisChief Executive Officer

  • Cloudtalk has the best integration with our company CRM. The setup between our CRM system and CloudTalk was very easy and quick. All the apps are very user-friendly and well-well-organized. Highly recommend.

    Edgaras EngelmanasB2B Sales
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Featured Case Studies

  • Increasing Efficiency and Customer Satisfaction for Finax

    Jan TonkaHead of Front Office

  • Increasing productivity for FINOM customer support agents

    Thomas FinanHead of Customer Service

  • Putting Polysleep’s Customer Support Troubles to Bed

    Jeremiah CurversChief Executive Officer & Co-founder
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Featured Customer Videos

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Additional CloudTalk Information & Resources

Read CloudTalk Reviews, Testimonials & Customer References from 28 real CloudTalk customers.

Browse CloudTalk Case Studies, Customer Success Stories, & Customer References from 31 businesses that use CloudTalk.

Watch CloudTalk Customer Videos to learn why 3 businesses chose CloudTalk.

Explore answers to frequently asked questions about CloudTalk.

FeaturedCustomers has 1,818,247+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.