CloudTalk

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Read 50 CloudTalk reviews and testimonials from customers, explore 51 case studies and customer success stories, and watch 8 customer videos to see why companies chose CloudTalk as their Call Center Management

With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

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Customer Rating Review Scorebased on 1793 reference ratings
4.8/5.0 (1793)
  • 2025
    Fall 2025Rising StarCall Center Management Software
    Press ReleaseReport
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

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Featured Testimonials

  • "Our recruiters use CloudTalk to gather key details from candidates, like their availability and salary expectations. These 15-minute pre-qualification calls set the stage for successful placements. The ability to use SMS alongside calls is also vital – it lets us connect with candidates who are busy during work hours."

    Talent.ioChief of Staff

  • "CloudTalk was the only provider that offered the flexibility we needed, and at pricing that made sense for our size and growth."

    Jessica DungoCustomer Service Disputes Manager

  • "Several providers approached us, but CloudTalk offered competitive pricing, personalized support, and a user-friendly interface — especially for our agents."

    Andrés QuinteroDirector of Processes
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Featured Case Studies

  • Handling 66% More Calls, Without Hiring More Agents

    Jessica DungoCustomer Service Disputes Manager

  • GoStudent - Customer Case Study

    Felix OhswaldChief Executive Officer

  • Building a Covid-19 Hotline for Hundreds of Calls Per Second

    Petr KominekProject Manager
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Featured Customer Videos

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Additional CloudTalk Information & Resources

Read CloudTalk Reviews, Testimonials & Customer References from 50 real CloudTalk customers.

Browse CloudTalk Case Studies, Customer Success Stories, & Customer References from 51 businesses that use CloudTalk.

Watch CloudTalk Customer Videos to learn why 8 businesses chose CloudTalk.

Explore answers to frequently asked questions about CloudTalk.

FeaturedCustomers has 1,887,324+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.