With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.
I was very impressed with the customer support we received from Cloudtalk. Our first contact with the porting of our number (the reason why we had to leave our previous provider) went fast and smooth. It has all the functionalities you'd want from a cloud-based phone system. Cloudtalk gave us full flexibility over our incoming phone setup. We can easily switch between mobiles, computers, etc wherever we are and it connects with our CRM, so all calls are tracked and connected to our other workflows.
I love the way you can use a visual tool to plan exactly how you want the system to handle incoming calls. Also the integration with our CRM system was surprisingly easy to enable. I wish there was more ability to choose from a selection of incoming numbers, but I ended up getting a great number. And they offered a path to change the number if I wasn't happy with the assigned number. CloudTalk has allowed us to implement a professional call handling capability for very little outlay. It also allows us to scale and expand simply, and work from anywhere in the world.
"Thanks to CloudTalk’s reliability, we could improve upon its sales teams’ already high standards of performance and close more deals than we could have ever imagined. Today, Revolut conducts business from Europe through the Americas to Asia-Pacific, and our call center is proud to be a part of all of it."
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