CloudTalk

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Read 28 CloudTalk reviews and testimonials from customers, explore 31 case studies and customer success stories, and watch 3 customer videos to see why companies chose CloudTalk as their Call Center Management

With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

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Customer Rating Review Scorebased on 1614 reference ratings
4.8/5.0 (1614)
  • 2024
    Winter 2024Rising StarCall Center Management Software
    Press ReleaseReport
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

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Featured Testimonials

  • "The onboarding of new representatives was a breeze with CloudTalk. Newbies can learn from recordings from their more senior colleagues. Additionally, the Call Monitoring feature allows managers to jump into calls in real-time and, when needed, to “whisper” helpful tips or answers."

    Radoslav KasikFounder and Chief Investment Officer

  • "We are extremely pleased with the results we achieved with CloudTalk. We are impressed with international calling capabilities, affordable pricing, and the ease of integration with Pipedrive."

    Vlastimil VodičkaCEO

  • Since our agents began using aftercall work and all information is now logged into the helpdesk, the overall orientation has been a breeze. Agents can always access the call recordings for a full conversation overview in case there aren’t enough written notes available.

    Jeremiah CurversChief Executive Officer & Co-founder
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Featured Case Studies

  • Building a Covid-19 Hotline for Hundreds of Calls Per Second

    Petr KominekProject Manager

  • Delivering quality flooring via one simple, full-service platform

    Shawn WilsonChief Executive Officer

  • GoStudent - Customer Case Study

    Felix OhswaldChief Executive Officer
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Featured Customer Videos

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Additional CloudTalk Information & Resources

Read CloudTalk Reviews, Testimonials & Customer References from 28 real CloudTalk customers.

Browse CloudTalk Case Studies, Customer Success Stories, & Customer References from 31 businesses that use CloudTalk.

Watch CloudTalk Customer Videos to learn why 3 businesses chose CloudTalk.

Explore answers to frequently asked questions about CloudTalk.

FeaturedCustomers has 1,825,610+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.