"We appreciated how we could scale provider workflows with the platform.The Talkdesk contact center platform is valuable because it allows us to scale our ability to talk to patients. As we look to remove a burden from providers, we want to ensure that patient interactions aren’t a burden for us, either. With Talkdesk, we can leverage automation to scale our team nonlinearly."
"By walking the customer through a few steps and using some integrations with our web application, we could help customers with a bot instead of a human. And that has had tremendous success."


Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost andShow more











