Talkdesk Testimonials

"Implementing Talkdesk at HotelTonight has helped us to have greater insight into the service level, even on an hourly basis. It makes it easy for our team to improve our service level at a macro level."

"Talkdesk Quality Management empowers supervisors with insights into their staff’s interactions, dramatically impacting performance. Analyzing metrics on calls and listening to call recordings have provided many learning opportunities, and coaching is key to scaling our business for the future."