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Five9

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Read 137 Five9 reviews and testimonials from customers, explore 90 case studies and customer success stories, and watch 33 customer videos to see why companies chose Five9 as their Call Center Management

Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

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Customer Rating Review Scorebased on 3831 reference ratings
4.7/5.0 (3831)
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software
    Press ReleaseReport
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

137Testimonials

  • “Five9 Email has been a huge improvement over our previous platform, from the agent desktop to the customer experience. It’s one less application for agents to log into, they can access emails directly from the Five9 platform, and we can add and customize features.”

    Major Longstanding E-commerce and Catalog RetailerContact Center Leader
136 more testimonialscurrently locked

90 Case Studies

  • Upgrading to an Omnichannel Contact Center for Improved, Consistent Customer Experiences

    Brian RaboinVice President, Customer Experience
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33 Customer Videos

32 more videoscurrently locked

Additional Five9 Information & Resources

Read Five9 Reviews, Testimonials & Customer References from 137 real Five9 customers.

Browse Five9 Case Studies, Customer Success Stories, & Customer References from 90 businesses that use Five9.

Watch Five9 Customer Videos to learn why 33 businesses chose Five9.

FeaturedCustomers has 1,833,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.