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Five9

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Read 145 Five9 reviews and testimonials from customers, explore 121 case studies and customer success stories, and watch 33 customer videos to see why companies chose Five9 as their Call Center Management

Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

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  • 145 Testimonials View
  • 121 Case Studies View
  • 33 Customer Videos View
Customer Rating Review Score based on 4287 reference ratings
4.7/5.0 (4287)
  • Fall 2025 Market Leader Call Center Management Software
    Press Release Report

145Testimonials

  • "Five9 continues to address my needs in the contact center space. Their innovation and focus on the customer makes it an easy decision for us to be a Five9 customer …

    Anne Blakey Manager of Contact Center Operations

  • "With the tools we have with Five9, supervisors can monitor agents on a day-to-day or even on an hourly basis, identify issues immediately, and take action."

    Gilberto Torres Operations and Efficiency Manager

  • “Five9 has great features and functionality—and those are huge benefits— but a significant advantage is that it has enabled us to be nearly an API hook away from achieving just …

    Joe Deluca Senior Director Voice, Contact Center and Collaboration
144 more testimonials currently locked

121 Case Studies

  • NexRep - Customer Case Study

    Teddy Liaw Chief Executive Officer

  • Majestic Wine Uses Agile Five9 Solution to Match Business Momentum

    Andrew Valerio Head of Contact Center

  • The Shipyard - Customer Case Study

    Ilya Bodner Chief Revenue Officer
120 more case studies currently locked

33 Customer Videos

  • Televerde Foundation - Customer Success Story (Michelle Cirocco - Executive Director)
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    Michelle Cirocco Executive Director
  • Gateway One - Customer Success Story (Ivan Estrada - Assistant Manager)
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    Ivan Estrada Assistant Manager of Customer Service
  • Siemens - Customer Success Story (Chittaranjan Desai - Director of Central Applications and Support)
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    Chittaranjan Desai Director of Central Applications and Support
32 more videos currently locked

Additional Five9 Information & Resources

Read Five9 Reviews, Testimonials & Customer References from 145 real Five9 customers.

Browse Five9 Case Studies, Customer Success Stories, & Customer References from 121 businesses that use Five9.

Watch Five9 Customer Videos to learn why 33 businesses chose Five9.

FeaturedCustomers has 1,933,976+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.