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Five9

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Read 145 Five9 reviews and testimonials from customers, explore 122 case studies and customer success stories, and watch 33 customer videos to see why companies chose Five9 as their Contact Center Software

Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

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  • 145 Testimonials View
  • 122 Case Studies View
  • 33 Customer Videos View
Customer Rating Review Score based on 4526 reference ratings
4.7/5.0 (4526)
  • Fall 2025 Market Leader Call Center Management Software

145Testimonials

  • "With Five9, we can do with 10 people that others do with 25. It does everything we ever wanted to do, and it's very simple to use."

  • "I’ve leveraged Five9 as the backbone of a call center across two companies and have had an excellent experience working with both the software itself and Five9’s implementation and support …

  • "Women are getting out and they are going to work for some of the biggest technology companies in the world."

144 more testimonials currently locked

122 Case Studies

  • University Goes Remote Over the Weekend

  • SumUp Sees 50% Call Containment with Five9

  • Pobl—On the Path to a Digital Future

121 more case studies currently locked

33 Customer Videos

  • Regent University - Customer Success Story (Jonathan Harrell - Assistance Vice President of IT)
  • Brandman University - Customer Success Story (Steve Farnsworth - Brandman University)
  • BISSELL Homecare, Inc. has developed innovative floor care solutions for more than 140 years
32 more videos currently locked

Additional Five9 Information & Resources

Read Five9 Reviews, Testimonials & Customer References from 145 real Five9 customers.

Browse Five9 Case Studies, Customer Success Stories, & Customer References from 122 businesses that use Five9.

Watch Five9 Customer Videos to learn why 33 businesses chose Five9.