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Five9

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Read 145 Five9 reviews and testimonials from customers, explore 121 case studies and customer success stories, and watch 33 customer videos to see why companies chose Five9 as their Call Center Management

Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

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  • 145 Testimonials View
  • 121 Case Studies View
  • 33 Customer Videos View
Customer Rating Review Score based on 4386 reference ratings
4.7/5.0 (4386)
  • Fall 2025 Market Leader Call Center Management Software
    Press Release Report

145Testimonials

  • “We had plenty of anxiety about a transition to 100% work from home. But with Five9, we didn’t skip a beat.”

    Lee Hasson Chief Technology Officer

  • “With Five9 we can reach more customers, connect with more people, and have more conversations, giving us more opportunities to work toward long-term profitability.”

    Fazal Shah Head of Group Telephony Yopa Property

  • "If you're a medium-sized business and you want a cloud contact center solution with all the bells and whistles, you should choose a company like Five9."

    Ilya Bodner Chief Revenue Officer
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121 Case Studies

  • BISSELL Digitally Transforms its Contact Centers

    Razi Sharbaan II Associate Director, Global Consumer Services

  • SumUp Sees 50% Call Containment with Five9

    Bruno De Melo Fransoni Global Contact Center Chapter Leader

  • KAR Global streamlines 85,000 monthly calls with Five9

120 more case studies currently locked

33 Customer Videos

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Additional Five9 Information & Resources

Read Five9 Reviews, Testimonials & Customer References from 145 real Five9 customers.

Browse Five9 Case Studies, Customer Success Stories, & Customer References from 121 businesses that use Five9.

Watch Five9 Customer Videos to learn why 33 businesses chose Five9.

FeaturedCustomers has 2,049,160+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.