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Five9

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Read 145 Five9 reviews and testimonials from customers, explore 96 case studies and customer success stories, and watch 33 customer videos to see why companies chose Five9 as their Call Center Management

Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

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Customer Rating Review Scorebased on 3972 reference ratings
4.7/5.0 (3972)
  • Market Leader 2025 2025
    Fall 2025Market LeaderCall Center Management Software
    Press ReleaseReport
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

145Testimonials

  • "Even at such a challenging time, we have managed to keep business on track, and on a human level, importantly enable people to keep their jobs. The move to the cloud with Five9 has enabled us to keep our workforce working. We are very grateful for that."

    David CashmanChief Commercial Officer and board member
144 more testimonialscurrently locked

96 Case Studies

  • Hanna Andersson Dresses for CX Success

    Angela KourtoglouSenior Director of Operations and Head of Customer Care
95 more case studiescurrently locked

33 Customer Videos

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    Chris GreenburgDirector of Customer Service and Support
32 more videoscurrently locked

Additional Five9 Information & Resources

Read Five9 Reviews, Testimonials & Customer References from 145 real Five9 customers.

Browse Five9 Case Studies, Customer Success Stories, & Customer References from 96 businesses that use Five9.

Watch Five9 Customer Videos to learn why 33 businesses chose Five9.

FeaturedCustomers has 1,871,110+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.