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Five9

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Read 145 Five9 reviews and testimonials from customers, explore 96 case studies and customer success stories, and watch 33 customer videos to see why companies chose Five9 as their Call Center Management

Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

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  • 145 Testimonials View
  • 96 Case Studies View
  • 33 Customer Videos View
Customer Rating Review Score based on 4210 reference ratings
4.7/5.0 (4210)
  • Fall 2025 Market Leader Call Center Management Software
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145Testimonials

  • "With Five9, our typical speed to lead time is less than a minute. When we get a lead, it’s called immediately."

    Colin Kleer University Bound

  • "Based on our extensive analysis, we found Five9 to be the best value."

    Chittaranjan Desai Director of Central Applications and Support

  • "With Five9, we can do with 10 people that others do with 25. It does everything we ever wanted to do, and it's very simple to use."

    Brian Ernst
144 more testimonials currently locked

96 Case Studies

  • Doctor Care Anywhere Gains 44-Point Satisfaction Lift

    Greg Rixon Head of Operations

  • Lumexa Imaging Unlocks $4M in Untapped Revenue with Five9 AI

    Enda Murphy Chief Technology Officer

  • NJ 211 Stays Open for Its Community During Disasters

    Rory Britt IT Manager
95 more case studies currently locked

33 Customer Videos

32 more videos currently locked

Additional Five9 Information & Resources

Read Five9 Reviews, Testimonials & Customer References from 145 real Five9 customers.

Browse Five9 Case Studies, Customer Success Stories, & Customer References from 96 businesses that use Five9.

Watch Five9 Customer Videos to learn why 33 businesses chose Five9.

FeaturedCustomers has 1,910,116+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.