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Five9

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Read 137 Five9 reviews and testimonials from customers, explore 90 case studies and customer success stories, and watch 33 customer videos to see why companies chose Five9 as their Call Center Management

Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

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Customer Rating Review Scorebased on 3847 reference ratings
4.7/5.0 (3847)
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software
    Press ReleaseReport
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

137Testimonials

  • "“We have started using AI to do automated QA scoring and are evaluating results to see if we use that score or use it as feedback – it’s always getting better."

    Jeremy BielendaWorkforce Manager
136 more testimonialscurrently locked

90 Case Studies

  • Virtual Agents Activate Thousands of Non-Emergency Rides

    Henry HernandezDirector of Non-Emergency Medical Transportation Operations
89 more case studiescurrently locked

33 Customer Videos

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Additional Five9 Information & Resources

Read Five9 Reviews, Testimonials & Customer References from 137 real Five9 customers.

Browse Five9 Case Studies, Customer Success Stories, & Customer References from 90 businesses that use Five9.

Watch Five9 Customer Videos to learn why 33 businesses chose Five9.

FeaturedCustomers has 1,840,129+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.