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"We appreciated how we could scale provider workflows with the platform.The Talkdesk contact center platform is valuable because it allows us to scale our ability to talk to patients. As we look to remove a burden from providers, we want to ensure that patient interactions aren’t a burden for us, …
"We turned our attention to more advanced technologies like conversational AI that ask clients what they want and lets them direct their path, which reduces friction."
Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a …
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