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“Reliability is key, especially in the month of January. Every minute we’re down means thousands of pounds lost. Talkdesk’s reliability is what has saved us.”
"More than 60% of US consumers prefer to use self-service to resolve everyday issues with the remaining 40% working directly with a support representative for the most complex issues."
Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a …
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