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Bright Pattern

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Read 46 Bright Pattern reviews and testimonials from customers, explore 50 case studies and customer success stories, and watch 4 customer videos to see why companies chose Bright Pattern as their Call Center Management

Bright Pattern is the most simple and powerful contact center for midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform that can be deployed quickly and nimbly by business users. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across traditional channels like voice, text, chat, email, video, messengers, and bots. The company was founded by a team of industry veterans who pioneered the leading premise solutions and today are delivering an architecture for the future with an advanced cloud-first approach. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages.

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4.8/5.0 (2753)
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    Winter 2024Top PerformerCall Center Management Software
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46Testimonials

  • “We’re at 95% customer satisfaction. To do that without a brick-and-mortar call center, a lot of people think it’s impossible. But we’ve done it. Working with Bright Pattern, we’re able to help our members in a way that’s based on the issue they are having.”

    Sean RiversDirector of Operations Technology
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50 Case Studies

  • Big Box Retailer Reshapes CX Throughout Their Stores Using Bright Pattern Omni-Enterprise CX™

    Daniel TollenaereGM of Store Operations
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4 Customer Videos

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Additional Bright Pattern Information & Resources

Read Bright Pattern Reviews, Testimonials & Customer References from 46 real Bright Pattern customers.

Browse Bright Pattern Case Studies, Customer Success Stories, & Customer References from 50 businesses that use Bright Pattern.

Watch Bright Pattern Customer Videos to learn why 4 businesses chose Bright Pattern.

FeaturedCustomers has 1,804,782+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.