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Bright Pattern

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Read 46 Bright Pattern reviews and testimonials from customers, explore 50 case studies and customer success stories, and watch 4 customer videos to see why companies chose Bright Pattern as their Call Center Management

Bright Pattern is the most simple and powerful contact center for midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform that can be deployed quickly and nimbly by business users. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across traditional channels like voice, text, chat, email, video, messengers, and bots. The company was founded by a team of industry veterans who pioneered the leading premise solutions and today are delivering an architecture for the future with an advanced cloud-first approach. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages.

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  • 46 Testimonials View
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Customer Rating Review Score based on 3090 reference ratings
4.8/5.0 (3090)
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46Testimonials

  • “At Randstad we’ve started looking at how to do things smarter. With Bright Pattern we delivered advanced functionality and automation and had an ROI payback of just a few months.”

    Jessica Osborn IT Support Services Operations Manager

  • "Bright Pattern is a very secure, stable, and easy-to-use platform, requiring a lower level of support. I cannot fail to mention its excellent functionalities and uptime. It is true omnichannel …

    Carlos Quintino Planning & Development Director

  • "Thanks to Bright Pattern, we can move forward in our mission to strengthen resilience in Black Boston communities through having the Community Communications Center be powered by Bright Pattern’s technology."

    Martin Executive Director and Co-founder
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50 Case Studies

  • Cenaced Goes Remote, Providing Telehealth Services Safely and Effectively with Bright Pattern’s …

  • Omni Interactions Powers a New Paradigm for the Customer Journey with Fortune …

    Rob Duncan Chief Executive Officer

  • Insurance Company Leverages Every Employee to Help Customers During Hurricane Season Using …

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4 Customer Videos

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Additional Bright Pattern Information & Resources

Read Bright Pattern Reviews, Testimonials & Customer References from 46 real Bright Pattern customers.

Browse Bright Pattern Case Studies, Customer Success Stories, & Customer References from 50 businesses that use Bright Pattern.

Watch Bright Pattern Customer Videos to learn why 4 businesses chose Bright Pattern.

FeaturedCustomers has 1,911,838+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.