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Bright Pattern

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Read 46 Bright Pattern reviews and testimonials from customers, explore 52 case studies and customer success stories, and watch 4 customer videos to see why companies chose Bright Pattern as their Call Center Management

Bright Pattern is the most simple and powerful contact center for midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform that can be deployed quickly and nimbly by business users. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across traditional channels like voice, text, chat, email, video, messengers, and bots. The company was founded by a team of industry veterans who pioneered the leading premise solutions and today are delivering an architecture for the future with an advanced cloud-first approach. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages.

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  • 46 Testimonials View
  • 52 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 3220 reference ratings
4.8/5.0 (3220)
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46Testimonials

  • "Sysnet is very risk-averse. Bright Pattern promised and delivered a seamless integration. The Bright Pattern team was extremely responsive, keeping us constantly updated on everything they were doing."

    David Williamson Strategy & Operations Manager

  • “When a cloud contact center provider offers so many different channels on one platform, experimentation is easy.”

    Rachel Haber Director, Client Services

  • “With tightened TCPA rules, marketers and advertisers are looking for transparency to ensure continued compliance, while still being able to swiftly respond to consumer demand for their products or services. …

    DC Cullinane Chief Executive Officer
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52 Case Studies

  • Trusource Labs Relies on Bright Pattern’s Agile, Reliable Solution to Deliver Modern …

    Roger Meader Co-Founder, Implementation

  • Bright Pattern Contact Center Deployed by the Leading Real Estate Marketplace in …

  • UpCom DTS, the Largest Chilean BPO, Deploys Bright Pattern Cloud Contact Center …

    Carlos Quintino Planning & Development Director
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4 Customer Videos

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Additional Bright Pattern Information & Resources

Read Bright Pattern Reviews, Testimonials & Customer References from 46 real Bright Pattern customers.

Browse Bright Pattern Case Studies, Customer Success Stories, & Customer References from 52 businesses that use Bright Pattern.

Watch Bright Pattern Customer Videos to learn why 4 businesses chose Bright Pattern.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.