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Bright Pattern is the most simple and powerful contact center for midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform that can be deployed quickly and nimbly by business users. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across traditional channels like voice, text, chat, email, video, messengers, and bots. The company was founded by a team of industry veterans who pioneered the leading premise solutions and today are delivering an architecture for the future with an advanced cloud-first approach. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages.
Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions …
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"Bright Pattern’s Omni QM and screen recording capabilities have helped us troubleshoot agent issues quickly and allowed us to get agents up-to-speed quickly."
"From day one, our employees saw the value in the product and liked being able to use it. I think that says something about what Bright Pattern is doing."
“This is the smoothest transition and the most uneventful implementation that I can recall within the company.”
Read Bright Pattern Reviews, Testimonials & Customer References from 46 real Bright Pattern customers.
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