OVERALL CUSTOMER
REFERENCE RATING
4.8
"We’re at 95% customer satisfaction. To do that without a brick-and-mortar call center, a lot of peopl..."
Sean Rivers
Director of Operations Technology
"Thanks to Bright Pattern, we can now focus on the customers who have paid for our help and give them..."
Aaron McElroy
Senior Director of Customer Success
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"When a cloud contact center provider offers so many different channels on one platform, experimentati..."
Rachel Haber
Director, Client Services
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"Using Bright Pattern has made it shockingly easy from a training and technology standpoint...."
Tom Coshow
Managing Director
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"Bright Pattern makes it very easy for us to deliver the omnichannel experience our clients need...."
Rob Duncan
CEO
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"Many contact center providers offer an integration with Zendesk, but none that I’ve found are as flex..."
Gavin Blair
Head of Customer Experience
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"Bright Pattern makes us more agile, more nimble. It’s made a night and day difference in what we can..."
Tripp Kerr
VP of Operations
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"With tightened TCPA rules, marketers and advertisers are looking for transparency to ensure continued..."
DC Cullinane
CEO
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"Using Bright Pattern’s cloud service we were able to get most all of our customer service agents on t..."
Liz Chandler
Contact Center Director
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"Bright Pattern is a true omnichannel ACD, built for the modern contact center. I keep up my due dilig..."
Roger Meader
Co-Founder, Implementation
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Testimonials & Customer References of individual Bright Pattern customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Bright Pattern is the right business software or service for your company.

We monitor all 10 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.