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Vocalcom is a leading provider of cloud-based omnichannel customer engagement solutions with an international presence in 47 countries and 28 years of industry expertise. With our renowned Hermes360 inbound & outbound dialer, we support the world's leading brands and outsourcers in proactively managing their customer service.
Vocalcom offers an innovative solution, driven by CRM and AI, enabling the development of more respectful and effective personalized customer interactions.
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer …
Learn more about Genesys
“The flexibility of the Vocalcom solution and its ability to integrate with our CRM tool allows us to optimize customer satisfaction continuously and offer personalized service to our members.”
“The native integration of the Vocalcom solution with our Salesforce CRM allows our agents to access customer files directly. They gain precious time and are able to offer personalized answers …
“Our decision to use Vocalcom Salesforce Edition allows us to leverage a robust contact center solution that combines telephony requirements with the optimal use of customer data in Salesforce.”
Read Vocalcom Reviews, Testimonials & Customer References from 19 real Vocalcom customers.
Browse Vocalcom Case Studies, Customer Success Stories, & Customer References from 34 businesses that use Vocalcom.
Watch Vocalcom Customer Videos to learn why 3 businesses chose Vocalcom.
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