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Vocalcom

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Read 19 Vocalcom reviews and testimonials from customers, explore 34 case studies and customer success stories, and watch 3 customer videos to see why companies chose Vocalcom as their Call Center Management

Vocalcom is a leading provider of cloud-based omnichannel customer engagement solutions with an international presence in 47 countries and 28 years of industry expertise. With our renowned Hermes360 inbound & outbound dialer, we support the world's leading brands and outsourcers in proactively managing their customer service.

Vocalcom offers an innovative solution, driven by CRM and AI, enabling the development of more respectful and effective personalized customer interactions.

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  • 19 Testimonials View
  • 34 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 1343 reference ratings
4.8/5.0 (1343)
  • Fall 2025 Top Performer Call Center Management Software
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19Testimonials

  • "With the flexibility of the Vocalcom solution, we can be more reactive and adapt our campaigns in a short timeframe according to our competitors’ offers, allowing us to always remain …

    Étienne de Tournemire Technical Director of General Public Customer Service

  • "We selected Vocalcom as we wanted the very best cloud technology in order to offer an outstanding service each and every time. Since deployment, we’ve achieved that, and much more. …

    Boudewijn Chamuleau Director

  • “I have never found a tool as complete and easy to use as the Vocalcom Hermes solution. Call flow management, IVR adjustment, new campaign setup it allows you to manage …

    Cyril Roustan Retail & Logistics Customer Service Center Manager
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34 Case Studies

  • ENGIE Solutions maintains 97% QoS with Vocalcom

  • CETIH Renov boosts teleprospecting productivity 3x with Vocalcom

  • How can you combine quality, expertise and manage costs to handle more …

    Raissa Boundono General Administrative Director of Vocalcentre
33 more case studies currently locked

3 Customer Videos

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Additional Vocalcom Information & Resources

Read Vocalcom Reviews, Testimonials & Customer References from 19 real Vocalcom customers.

Browse Vocalcom Case Studies, Customer Success Stories, & Customer References from 34 businesses that use Vocalcom.

Watch Vocalcom Customer Videos to learn why 3 businesses chose Vocalcom.

FeaturedCustomers has 2,045,581+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.