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Vocalcom

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Read 19 Vocalcom reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 3 customer videos to see why companies chose Vocalcom as their Call Center Management

Vocalcom is a leading provider of cloud-based omnichannel customer engagement solutions with an international presence in 47 countries and 28 years of industry expertise. With our renowned Hermes360 inbound & outbound dialer, we support the world's leading brands and outsourcers in proactively managing their customer service.

Vocalcom offers an innovative solution, driven by CRM and AI, enabling the development of more respectful and effective personalized customer interactions.

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  • 19 Testimonials View
  • 19 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 1228 reference ratings
4.8/5.0 (1228)
  • Fall 2025 Top Performer Call Center Management Software
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19Testimonials

  • "The Vocalcom experts who support us daily are real partners in our customer experience transformation project."

    Anouar Abdessadek Head of Digital Transformation & Customer Experience Department

  • “The flexibility of the Vocalcom solution and its ability to integrate with our CRM tool allows us to optimize customer satisfaction continuously and offer personalized service to our members.”

    Christian Reynaud Development Director

  • "We selected Vocalcom as we wanted the very best cloud technology in order to offer an outstanding service each and every time. Since deployment, we’ve achieved that, and much more. …

    Boudewijn Chamuleau Director
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19 Case Studies

  • How can you combine quality, expertise and manage costs to handle more …

    Raissa Boundono General Administrative Director of Vocalcentre

  • CNED Bringing together agility and resilience to guarantee the best service levels

    Julie Hébras Director of Customer Knowledge and Customer Relations

  • Keeping up with market digital shifts through an omnichannel approach

18 more case studies currently locked

3 Customer Videos

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Additional Vocalcom Information & Resources

Read Vocalcom Reviews, Testimonials & Customer References from 19 real Vocalcom customers.

Browse Vocalcom Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Vocalcom.

Watch Vocalcom Customer Videos to learn why 3 businesses chose Vocalcom.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.