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Vocalcom

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Read 19 Vocalcom reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 3 customer videos to see why companies chose Vocalcom as their Call Center Management

Vocalcom is a leading provider of cloud-based omnichannel customer engagement solutions with an international presence in 47 countries and 28 years of industry expertise. With our renowned Hermes360 inbound & outbound dialer, we support the world's leading brands and outsourcers in proactively managing their customer service.

Vocalcom offers an innovative solution, driven by CRM and AI, enabling the development of more respectful and effective personalized customer interactions.

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  • 19 Testimonials View
  • 19 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 1142 reference ratings
4.8/5.0 (1142)
  • Fall 2025 Top Performer Call Center Management Software
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19Testimonials

  • "The deployment of the Vocalcom Hermes cloud solution allowed us, in spite of a significant overload in call activity linked to the health crisis, to improve our service quality by …

    Julie Hébras Director of Customer Knowledge and Customer Relations

  • "When I integrated the group, I decided to deploy the Vocalcom solution that I had known for a long time in order for the company to have a modern and …

    Bruno Pollet General Director

  • "Change a plane’s motor in the middle of a flight, with an improvement of productivity, an improvement of attention and resolution, an improvement of clients experience and, moreover, an increase …

    Fernando Galvache CIO
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19 Case Studies

  • Centrale Automobile Chérifienne Delivering exceptional service for premium customer experience

    Anouar Abdessadek Head of Digital Transformation & Customer Experience Department

  • Umrahme Transforming integrated travel solutions with a customer-centric approach

    Bechir Omran Innovation and Growth Strategist

  • Simplify Leveraging the agility and flexibility of the cloud to optimize the …

    Nicolas Broussard President
18 more case studies currently locked

3 Customer Videos

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Additional Vocalcom Information & Resources

Read Vocalcom Reviews, Testimonials & Customer References from 19 real Vocalcom customers.

Browse Vocalcom Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Vocalcom.

Watch Vocalcom Customer Videos to learn why 3 businesses chose Vocalcom.

FeaturedCustomers has 1,899,374+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.