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Fraser Health CUSTOMER CASE STUDY
Thomas Quigley
Contact Center Director
Philips CUSTOMER CASE STUDY
Erwin Thomas
Senior Director of the Customer Care Solutions Center
Optimind Winter CUSTOMER CASE STUDY
Thibaud Hager
Director of Employee Benefits
Cegeka CUSTOMER CASE STUDY
Luc Greefs
Director Shared Delivery Services
ICICI Bank CUSTOMER CASE STUDY
Krishnan Govindan
Head, Customer Service Phone Banking
InspiriTec CUSTOMER CASE STUDY
Irma Mitchell
Customer Service Representative
Skylark Co. CUSTOMER CASE STUDY
Masashi Iwasa
Room Service Telephone Center Team Room Service Operation Group, Field Operation Division
Touring Club Suisse CUSTOMER CASE STUDY
Stephan Wymann
Workload Manager, Area Assistance
Nordea CUSTOMER CASE STUDY
Jonas Björkman
Product Owner
Bryre Patchell
General Manager, New Zealand Ministry Of Justice Collections Unit
Vidéotron CUSTOMER CASE STUDY
Martin Marois
Senior Manager, IT for Contact Center Technologies
Videocon d2h CUSTOMER CASE STUDY
Vinay Tyagi
Head - Call Center Technology, VIDEOCON D2h
Banco de Chile CUSTOMER CASE STUDY
Ivonne Müller
Head of Contact Center, Banco de Chile
Nordea CUSTOMER CASE STUDY
Fredrik Nordin
Senior Business Developer, Concepts and Operating Models, Nordea Bank
Russcollector CUSTOMER CASE STUDY
Alexander Bogachenko
CIO, Russcollector
Overstock CUSTOMER CASE STUDY

Case Studies, Success Stories, Customer Stories & Customer References of individual Genesys customers - their use cases, successful stories, approaches, and customer success results of using the software or service. Read these Case Studies, Success Stories, Customer Stories & Customer References to decide if Genesys is the right business software or service for your company.

We monitor all 207 case studies & success stories to prevent fraudulent case studies & success stories and keep all our case studies & success stories quality high. We only post case studies & success stories verified by the vendor. Verified case studies & success stories require that customer is an actual user of the product.