CASE STUDIES
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Eircom CUSTOMER CASE STUDY
John Lush
Head of Customer
EmblemHealth CUSTOMER CASE STUDY
Kevin Lincoln
Director of Telecommunications and Call Center Technologies
Groupama CUSTOMER CASE STUDY
Thierry Lardin
Marketing and Customer Distribution Director
Cegeka CUSTOMER CASE STUDY
Luc Greefs
Director Shared Delivery Services
Yin Tianxia Group CUSTOMER CASE STUDY
Liu Hailong
Manager of Contact Center Service
Credit Bank of Moscow CUSTOMER CASE STUDY
Natalya Denisova
Contact Center Director
L'olivier – assurance auto CUSTOMER CASE STUDY
Mariama Guiro
Head of Project Customer Service
Mick Turnbull
Product Owner, Contact Center
Ingosstrakh CUSTOMER CASE STUDY
Olga Sukhova
Head, Contact Center
Grupo Omnilife CUSTOMER CASE STUDY
Carlos Flores
Customer Care Sub-Director
Palmia CUSTOMER CASE STUDY
Riitta Karvinen
Director
Vidéotron CUSTOMER CASE STUDY
Martin Marois
Senior Manager, IT for Contact Center Technologies
Groupama CUSTOMER CASE STUDY
Philippe Vayssac
Customer Manager Project Owner, Groupama Rhône Alpes Auvergne
iSKi CUSTOMER CASE STUDY
Zekai Hayrioğlu
Development Coordinator, İSKİ
Endesa CUSTOMER CASE STUDY
Carlos Espinosa
Business Partner, Customer Service Channels, Endesa

Case Studies, Success Stories, Customer Stories & Customer References of individual Genesys customers - their use cases, successful stories, approaches, and customer success results of using the software or service. Read these Case Studies, Success Stories, Customer Stories & Customer References to decide if Genesys is the right business software or service for your company.

We monitor all 207 case studies & success stories to prevent fraudulent case studies & success stories and keep all our case studies & success stories quality high. We only post case studies & success stories verified by the vendor. Verified case studies & success stories require that customer is an actual user of the product.