Back to Profile

496 Genesys Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Lifting Customer Satisfaction, Sharpening Outsourcer Activity

    Gerry Cools Manager, Sales Strategy and Development, Belgacom

  • Front Line Deploys Genesys to Support Rapid Business Growth in Customer Service Outsourcing

    Tatiana Irge Director General, Front Line

  • Grupo Saesa powers up its CX strategy with Genesys Cloud

    Francisco Noel Petrlik Customer Manager

  • City of Edmonton Doubles Portfolio Penetration with Genesys Cloud Solution

    Shafiq Islam Collections, Credit Manager, The City Of Edmonton

  • Constant Workforce Optimization Powers Czech Bank’s Success

    Jakub Hlaváč Senior Manager, Client Center Development, CSOB

  • CX Act Worldwide Employs the Genesys Proactive Communications Solution for a Better Training Experience

    Crystal Collier COO, CX Act Worldwide

  • DNB Increases First Contact Resolution Through Smarter Forecasting and Scheduling

    Grethe Smith-Meyer DNB

  • DPD Russia Transforms Contact Center with Genesys

    Nataliya Tishkova Director of Customer Service, DPD Russia

  • Election Protection - Customer Case Study

    Jonah Goldman Lawyers' Committee

  • Entel - Customer Case Study

    Guillermo Rivera Development and Technology Manager

  • ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels

    Michael Kim Director of Support Services

  • Cross-Channel Approach Helps Etisalat Become Egypt’s Leading Mobile Telecoms Provider

    Salah Fateen IT CRM Platforms Manager

  • Growing multinational retailer broadens the customer experience

    Juan Pablo Sanfuentes Corporate Contact Center Manager

  • Broadband Leader Adopts Innovative Multi-Channel Strategy

    Guido Roda Head of Information Technology, FASTWEB

  • Groupama Optimizes Customer Experience with Genesys

    Philippe Vayssac Customer Manager Project Owner
FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.