Back to Profile

566 Genesys Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • PureGym solves peak demand challenges with digital and AI

    Scott Adams Member Services Manager

  • Videocon d2h Uses Genesys to Boost Service, Optimize Resources

    Vinay Tyagi Head - Call Center Technology

  • Orange Business Services Cloud Innovation Brings Customers Benefits With The First Enterpriseclass Contact Center As A Service In Russia

    Denis Bocharov Business Development Manager

  • Marks & Spencer Transforms Service and Grows Revenue by Integrating Every Customer Touchpoint

    Ian Mahoney Programme Director, M&S

  • Melwood Turns to a Cloud Contact Center to Conquer Budget Limitations

    Ron Farrin Director of Vehicle Donations, Melwood

  • National Bank of Greece Chose Genesys to Support Customer Service Through Alternative Channels

    Pericles Papaspyropoulos Head of Contact Center Sector, National Bank of Greece

  • National Vision Sees Greater Return Through Voice

    Louann Seguin Customer Satisfaction Manager, National Vision Inc.

  • New Zealand Ministry of Justice Transforms Collections and Increases Efficiencies

    Bryre Patchell General Manager, New Zealand Ministry Of Justice Collections Unit

  • News Limited Drives Cross-Channel Customer Conversations with Genesys

    Jonathan Ng Technology Manager, Sales Solutions, Crm And Contact Centers, News Limited

  • Bank Transforms its Channel Strategy for Customer Service Excellence

    Fredrik Nordin Senior Business Developer, Concepts and Operating Models, Nordea Bank

  • Nordea Bank molds digital masterclass with video, mobile and social integration

    Jonas Björkman Product Owner

  • OnProcess Technology Uses Text Reminders to Keep Appointments Rolling For Cable Companies

    Glen Thompson Sales Director

  • Overstock - Customer Case Study

  • Princeton University Goes Virtual to Raise the Grade

    Jen Whiting Customer Service Manager

  • Tide Cleans Up by Building Product Awareness for High Efficiency Detergent

    Kim Wiethorn Marketing Leader, North America, Alliance Innovation Team
FeaturedCustomers has 2,070,732+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.