Maintaining strong client connections with cloud
Total Wine & More pairs beer, wine, and spirit enthusiasts with a new release of customer engagement
New Zealand Ministry of Justice Transforms Collections and Increases Efficiencies
Marks & Spencer Transforms Service and Grows Revenue by Integrating Every Customer Touchpoint
Melwood Turns to a Cloud Contact Center to Conquer Budget Limitations
National Bank of Greece Chose Genesys to Support Customer Service Through Alternative Channels
National Vision Sees Greater Return Through Voice
News Limited Drives Cross-Channel Customer Conversations with Genesys
Bank Transforms its Channel Strategy for Customer Service Excellence
Nordea Bank molds digital masterclass with video, mobile and social integration
OnProcess Technology Uses Text Reminders to Keep Appointments Rolling For Cable Companies
Overstock - Customer Case Study
Princeton University Goes Virtual to Raise the Grade
Tide Cleans Up by Building Product Awareness for High Efficiency Detergent
Genesys allows Provident Financial to sustain and build a 130-year heritage of continuing customer service innovation