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MaxContact Case Studies

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    4.7 / 5.0
    Customer References26 total
    About

    IPFone is a Miami based Business Cloud Communications and Internet Access provider since 1997, with their innovative Unified Communication platform which delivers premium telephony service and cloud communications for small to large businesses in Florida and throughout the United States.

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    4.7 / 5.0
    Customer References80 total
    About

    Liveops is a premier provider of flexible, scalable customer service solutions, revolutionizing the way businesses deliver exceptional customer experiences. With a nationwide network of experienced independent contractors, Liveops connects brands with skilled professionals who provide empathetic, personalized service across a range of industries, including healthcare, retail, insurance, and financial services. Liveops specializes in tailored customer support, from inbound and outbound sales to customer care and crisis response. Our flexible model allows companies to adapt seamlessly to fluctuating demand, ensuring efficiency during peak periods and emergencies alike. Powered by cutting-edge technology, Liveops offers secure, compliant solutions that meet the rigorous needs of regulated industries, while maintaining the human touch that customers value. With over two decades of experience, Liveops is committed to helping businesses succeed by combining people-powered service with innovative tools. Our approach delivers measurable results, such as improved customer satisfaction scores (CSAT), faster resolution times, and optimized costs. Choose Liveops to future-proof your customer service and elevate your brand’s reputation with unparalleled agility and reliability.

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    4.7 / 5.0
    Customer References1122 total
    About

    Twilio, a software and cloud-based communications platform, enables developers and businesses to rapidly build and deploy communication solutions that meet their specific needs. Whether integrating voice, messaging and/or VoIP capabilities into a web or mobile app or building a complete system like a call center, Twilio removes the traditional obstacles to creating effective communications experiences. Twilio gives businesses the ability to innovate, prototype, create, and connect with their customers at the right time and in the way. The company is privately held and based in San Francisco, California.

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