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MaxContact Case Studies

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    4.7 / 5.0
    Customer References31 total
    About

    Abacus Group, Inc. makes open source telephony simple. Their platforms tie together voice, video, fax, mobile, IM, chat, conferencing and presence on a single site single server or across multiple peered “web aware” servers to transform the way businesses communicate and collaborate. Abacus Group serves a client base that includes a cross section of over 2,500 system installations in high tech, finance, health care, education, government, professional service firms and general business.

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    4.7 / 5.0
    Customer References11 total
    About

    Aheeva is specialized in products and services within superior technological solutions for contact centers. The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management. These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available.

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    4.7 / 5.0
    Customer References14 total
    About

    Etech Global Services is a servant leader organization committed to making a remarkable difference for each other, their customers, and within their communities. Etech offers a suite of services that includes inbound and outbound customer care, quality monitoring and analytics, email, live chat, technical support, back office support, and software development. Their current partnerships with more than 47 companies include managing upwards of 100 million voice interactions, 20 million chat and email interactions, and 2 million quality monitoring evaluations per year.

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