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LiveVox

Read 23 LiveVox reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 1 customer videos to see why companies chose LiveVox as their Call Center Management

LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, they empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Their leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. With new features released quarterly, LiveVox remains at the forefront of cloud contact center innovation. Supported by over 450 employees and rapidly growing, they are headquartered in San Francisco with offices in Atlanta, Bangalore, and Colombia.

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  • 23 Testimonials View
  • 21 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1988 reference ratings
4.8/5.0 (1988)

23Testimonials

  • "Persistent downtime was affecting our efficiency, meaning we had a high costper-sale. We simply were not the most cost-effective partner for our clients."

    Leading Global BPO Senior Client Services Manager

  • “I can tell you without a doubt that our contact rates have improved, our sales rates have improved, and we probably wouldn’t have survived 2020 without LiveVox.”

    Leading Consumer Finance Provider Senior Director of Operations

  • “Before LiveVox, we couldn’t manage inbound and outbound contacts together, SMS, email and all these other things were on disparate systems. We had to build a ton of spreadsheets and …

    Financial Services Company Senior Director of Operations
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21 Case Studies

  • A Digital-First Medicaid Enrollment Strategy Helps Americans Simplify Access to Healthcare

    Kyle Larner Director of Operations Technology and Member Experience

  • UCB’s 3 Strategic Pillars to Modernizing Collections Using Digital and Data

    Greg Veprek Director of Omnichannel Communication

  • How The Office Gurus used insights from LiveVox SpeechIQ® to lower average …

    Jaimie Bell Vice President Client Solutions
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1 Customer Videos

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Additional LiveVox Information & Resources

Read LiveVox Reviews, Testimonials & Customer References from 23 real LiveVox customers.

Browse LiveVox Case Studies, Customer Success Stories, & Customer References from 21 businesses that use LiveVox.

Watch LiveVox Customer Videos to learn why 1 businesses chose LiveVox.

FeaturedCustomers has 1,911,111+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.