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LiveVox

Read 23 LiveVox reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 1 customer videos to see why companies chose LiveVox as their Call Center Management

LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, they empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Their leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. With new features released quarterly, LiveVox remains at the forefront of cloud contact center innovation. Supported by over 450 employees and rapidly growing, they are headquartered in San Francisco with offices in Atlanta, Bangalore, and Colombia.

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  • 23 Testimonials View
  • 21 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1969 reference ratings
4.8/5.0 (1969)

23Testimonials

  • "Nobody touches our members or impacts the profitability of my organization more than LiveVox. It’s low cost, highly effective, easy to use, and lets me focus on teaching my staff …

    Ben Pou Director

  • "Using LiveVox’s monitoring, chat, and agent scorecard applications, our managers were able to maintain communication and visibility for their remote service representatives. COVID-19 was a shock to everyone. With the …

    Justin Bates Senior Director of Operations

  • “LiveVox’s Customer Engagement Platform with integrated email allowed us to easily evolve to more modern engagement strategies while minimizing compliance risk. With complete visibility and control across the customer journey …

    John Kelan Director of Operational Strategies
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21 Case Studies

  • FNBO Optimizes For A New Normal — LiveVox Gives Them the Tools …

    Denise Anderson Senior Manager, Collections Strategy

  • FinTech Lender Improves Omnichannel Engagement and Customer Satisfaction with LiveVox Multichannel

    Tom Nusspikel Chief Operating Officer

  • How MedAssist® Used SMS and Self-Service to Make Healthcare Convenient During the …

    Nathan Allen Senior Vice President
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1 Customer Videos

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Additional LiveVox Information & Resources

Read LiveVox Reviews, Testimonials & Customer References from 23 real LiveVox customers.

Browse LiveVox Case Studies, Customer Success Stories, & Customer References from 21 businesses that use LiveVox.

Watch LiveVox Customer Videos to learn why 1 businesses chose LiveVox.

FeaturedCustomers has 1,910,702+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.