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LiveVox

Read 23 LiveVox reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 1 customer videos to see why companies chose LiveVox as their Call Center Management

LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, they empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Their leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. With new features released quarterly, LiveVox remains at the forefront of cloud contact center innovation. Supported by over 450 employees and rapidly growing, they are headquartered in San Francisco with offices in Atlanta, Bangalore, and Colombia.

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  • 23 Testimonials View
  • 21 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1949 reference ratings
4.8/5.0 (1949)

23Testimonials

  • “LiveVox has played an important role for us as we have clients that want us to be able to engage with the same customer through different channels within a single …

    Leading Business Servicer Provider Vice President of Strategic Development

  • “With other platforms there was a need to go to IT and other applications. The way its setup, you have the flexibility to monitor/administer things on the fly. You can …

    Edward Abreu Business Analyst – In Charge Of New Client Implementations

  • "Healthcare is a complex environment where health plan providers face limited resources and members are met with difficult personal challenges. We not only understand this dilemma; we specialize in solving …

    Kyle Larner Director of Operations Technology and Member Experience
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21 Case Studies

  • National BPO Collaborates with LiveVox to Help Manage an Intricate Environment

  • How Hunter Warfield Used LiveVox to Drive Digital Engagement & Self Service …

  • UCB’s 3 Strategic Pillars to Modernizing Collections Using Digital and Data

    Greg Veprek Director of Omnichannel Communication
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1 Customer Videos

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Additional LiveVox Information & Resources

Read LiveVox Reviews, Testimonials & Customer References from 23 real LiveVox customers.

Browse LiveVox Case Studies, Customer Success Stories, & Customer References from 21 businesses that use LiveVox.

Watch LiveVox Customer Videos to learn why 1 businesses chose LiveVox.

FeaturedCustomers has 1,908,990+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.