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  • 4.8 / 5.0 (596)
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Read 23 LiveVox reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 1 customer videos to see why companies chose LiveVox as their Call Center Management

LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, they empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Their leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. With new features released quarterly, LiveVox remains at the forefront of cloud contact center innovation. Supported by over 450 employees and rapidly growing, they are headquartered in San Francisco with offices in Atlanta, Bangalore, and Colombia.

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Customer Rating Review Scorebased on 1590 reference ratings
4.8/5.0 (1590)

23Testimonials

  • “SpeechIQ® allows us to approach our quality assurance in a very targeted fashion and on a broad scale. We have improved efficiency metrics on multiple inbound programs by utilizing SpeechIQ® insights to help identity what drives hold time and talk time. The automated scorecards have allowed us to feel confident our QA Scores are not skewed due to sample size. It’s been a game-changer for us and certainly, our clients are thankful.”

    Jaimie BellVice President Client Solutions
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21 Case Studies

  • Telesales Shrinks New Business Implementation Time by 60% with Simplified Access to Customer Data

    Edward AbreuBusiness Analyst – In Charge Of New Client Implementations
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1 Customer Videos

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Additional LiveVox Information & Resources

Read LiveVox Reviews, Testimonials & Customer References from 23 real LiveVox customers.

Browse LiveVox Case Studies, Customer Success Stories, & Customer References from 21 businesses that use LiveVox.

Watch LiveVox Customer Videos to learn why 1 businesses chose LiveVox.

FeaturedCustomers has 1,804,818+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.