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LiveVox

Read 23 LiveVox reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 1 customer videos to see why companies chose LiveVox as their Call Center Management

LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, they empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Their leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. With new features released quarterly, LiveVox remains at the forefront of cloud contact center innovation. Supported by over 450 employees and rapidly growing, they are headquartered in San Francisco with offices in Atlanta, Bangalore, and Colombia.

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  • 23 Testimonials View
  • 21 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 2025 reference ratings
4.8/5.0 (2025)

23Testimonials

  • “With LiveVox, our team was able to respond to the customer and interaction data and make changes with the team quickly. The ease of the LiveVox platform resulted in the …

    Anthony Buxter Director of Customer Contact Management

  • “With our previous system we were in the low 60% in terms of unique penetration. With LiveVox, we were able to get into the mid-90s very quickly. We were able …

    Leading Retailing Company Director of Credit Business Systems

  • “Prior to LiveVox, we were using several different applications across voice, email, and SMS. This created handicaps in our ability to quickly service and report on multichannel engagement. With LiveVox, …

    Tom Nusspikel Chief Operating Officer
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21 Case Studies

  • How Eastern’s Digital Channel Expansion Lowered its Cost of Service & Improved …

    Matt Schuster Vice President, Strategic Development

  • Enterprise BPO Optimizes Customer Experience and Increases Year-Over-Year Sales by 11% with …

    Anthony Buxter Director of Customer Contact Management

  • How Best Egg’s Move to a Single Platform Helped Unify the Customer …

    Matt Murphy Director of Workforce Management and Dialing Operations
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1 Customer Videos

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Additional LiveVox Information & Resources

Read LiveVox Reviews, Testimonials & Customer References from 23 real LiveVox customers.

Browse LiveVox Case Studies, Customer Success Stories, & Customer References from 21 businesses that use LiveVox.

Watch LiveVox Customer Videos to learn why 1 businesses chose LiveVox.

FeaturedCustomers has 1,924,618+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.