
With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.
Greenlight CRM is call centre software that solves all your customer contact technology requirements in one hosted solution that's easy to use, compliant, customisable and feature rich. Greenlight CRM is a cloud-based call center management solution designed for businesses of all sizes. It offers blended agents, call recording, a script designer, live transfer and automated compliance functionalities within a suite. Greenlight CRM offers blended agent management, which enables users to manage both inbound and outbound calls. The product also features a predictive dialer, which leverages self-optimization algorithms to route calls to available and appropriate agents based on call responses.
CXM is a solution provides leading edge workforce optimization solutions for contact centers and enterprise level business clients. CXM was developed based on a client request for a solution that was easier to use and less expensive than what was available on the market.