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“With LiveVox, our team was able to respond to the customer and interaction data and make changes with the team quickly. The ease of the LiveVox platform resulted in the best year of performance we have ever had for this project. It is a clear winner and we look forward …
"Using LiveVox’s monitoring, chat, and agent scorecard applications, our managers were able to maintain communication and visibility for their remote service representatives. COVID-19 was a shock to everyone. With the help of LiveVox, our at-home representatives were able to bring some humanity back to financial servicing in a time when …
Arise Virtual Solutions is a pioneer of on-demand customer management technology and business process outsourcing. All the powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service …
Bright Pattern is the most simple and powerful contact center for midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright …
Mitel is a global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq: MITL) (TSX: MNW) …
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