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Read 275 Mitel reviews and testimonials from customers, explore 256 case studies and customer success stories, and watch 61 customer videos to see why companies chose Mitel as their Call Center Management

Mitel is a global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq: MITL) (TSX: MNW) helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Mitel innovation and communications experts serve more than 60 million business users in more than 100 countries, and 130 mobile service providers including 15 of the top 20 mobile carriers in the world. That makes them unique, and the only company able to provide a bridge between enterprise and mobile customers.

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Customer Rating Review Scorebased on 8294 reference ratings
4.7/5.0 (8294)
  • Top Performer 2025 2025
    Fall 2025Top PerformerCall Center Management Software
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275Testimonials

  • “Mitel Intelligent Queue has allowed us to making it possible for us to easily tailor announcements, automatically redirect calls, and present customers with interactive options.”

    Janelle SollittoActing Manager, IS
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256 Case Studies

  • Lenkerhof Gourmet Spa Resort - Customer Case Study

    Jan StillerDirector
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61 Customer Videos

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Additional Mitel Information & Resources

Read Mitel Reviews, Testimonials & Customer References from 275 real Mitel customers.

Browse Mitel Case Studies, Customer Success Stories, & Customer References from 256 businesses that use Mitel.

Watch Mitel Customer Videos to learn why 61 businesses chose Mitel.

FeaturedCustomers has 1,883,693+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.