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Read 275 Mitel reviews and testimonials from customers, explore 273 case studies and customer success stories, and watch 61 customer videos to see why companies chose Mitel as their Call Center Management

Mitel is a global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq: MITL) (TSX: MNW) helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Mitel innovation and communications experts serve more than 60 million business users in more than 100 countries, and 130 mobile service providers including 15 of the top 20 mobile carriers in the world. That makes them unique, and the only company able to provide a bridge between enterprise and mobile customers.

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  • 275 Testimonials View
  • 273 Case Studies View
  • 61 Customer Videos View
Customer Rating Review Score based on 8600 reference ratings
4.7/5.0 (8600)
  • Fall 2025 Top Performer Call Center Management Software
    Press Release Report

275Testimonials

  • "The relationship with Mitel from start to launch date has been very positive and staff have been on hand 24/7 to ensure we had a smooth transition and seamless integration …

    Andrew Mabbutt CEO

  • “It sounds quite banal but one of the things I’ve learned in the last few years is that sometimes it is the trivial things that matter to people. If the …

    Stuart Whittle Business Services and Innovations Director

  • "Without the technical support of Mitel, we couldn’t do it. We were actually in a predicament a number of years ago looking at this event, and Mitel provided a solution …

    Kevin Keohane President and Chief Executive Officer
274 more testimonials currently locked

273 Case Studies

  • La Citadelle Regional Hospital - Customer Case Study

    Nathalie Duliba Supervision Manager

  • Carleton University - Customer Case Study

    Richard Lefebvre Voice Services Manager

  • Sierra Pacific Industries - Customer Case Study

    Chris Gumm Senior Network Engineer
272 more case studies currently locked

61 Customer Videos

  • European Tour - Customer Success Story (Mark Lichtenhein - Chief Information Officer)
    Play Video
    Mark Lichtenhein Chief Information Officer
  • Red Funnels Holidays - Customer Success Story (Murray Carter - Customer Services Director)
    Play Video
    Murray Carter Customer Services Director
  • Morgan Cole LLP - Customer Success Story (Catherine Baker - Infrastructure Manager)
    Play Video
    Catherine Baker Infrastructure Manager
60 more videos currently locked

Additional Mitel Information & Resources

Read Mitel Reviews, Testimonials & Customer References from 275 real Mitel customers.

Browse Mitel Case Studies, Customer Success Stories, & Customer References from 273 businesses that use Mitel.

Watch Mitel Customer Videos to learn why 61 businesses chose Mitel.

FeaturedCustomers has 1,964,825+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.