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Read 275 Mitel reviews and testimonials from customers, explore 256 case studies and customer success stories, and watch 61 customer videos to see why companies chose Mitel as their Call Center Management

Mitel is a global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq: MITL) (TSX: MNW) helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Mitel innovation and communications experts serve more than 60 million business users in more than 100 countries, and 130 mobile service providers including 15 of the top 20 mobile carriers in the world. That makes them unique, and the only company able to provide a bridge between enterprise and mobile customers.

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  • 275 Testimonials View
  • 256 Case Studies View
  • 61 Customer Videos View
Customer Rating Review Score based on 8489 reference ratings
4.7/5.0 (8489)
  • Fall 2025 Top Performer Call Center Management Software
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275Testimonials

  • “As an IT professional, I wouldn’t have any hesitancy to recommend Mitel products to other IT professionals. I sleep at night much better knowing that I’m not going to have …

    Erik Aackerlund Director of IT

  • "Mitel is always looking to provide solutions that innovate, create value for customers, and help build relationships."

    Simon Etta Director of the Department of Telecommunications

  • “Sometimes, a customer and the representative have different recollections of what was said on a call. Now, we can quickly listen to the actual call and determine exactly what transpired. …

    Kim Warrick Client Services Manager
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256 Case Studies

  • Tien Wah Press switches to Mitel’s IP-based unified communications solution and saves …

    Yong Kwei Hong IT Manager

  • Intelling - Customer Case Study

    Phil Morgan Chief Executive Officer

  • Group & Pension Administrators - Customer Case Study

    Mac McIntyre VP of Technology
255 more case studies currently locked

61 Customer Videos

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Additional Mitel Information & Resources

Read Mitel Reviews, Testimonials & Customer References from 275 real Mitel customers.

Browse Mitel Case Studies, Customer Success Stories, & Customer References from 256 businesses that use Mitel.

Watch Mitel Customer Videos to learn why 61 businesses chose Mitel.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.