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Mitel

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Read 275 Mitel reviews and testimonials from customers, explore 273 case studies and customer success stories, and watch 61 customer videos to see why companies chose Mitel as their Call Center Management

Mitel is a global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq: MITL) (TSX: MNW) helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Mitel innovation and communications experts serve more than 60 million business users in more than 100 countries, and 130 mobile service providers including 15 of the top 20 mobile carriers in the world. That makes them unique, and the only company able to provide a bridge between enterprise and mobile customers.

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  • 275 Testimonials View
  • 273 Case Studies View
  • 61 Customer Videos View
Customer Rating Review Score based on 8734 reference ratings
4.7/5.0 (8734)
  • Fall 2025 Top Performer Call Center Management Software
    Press Release Report

275Testimonials

  • “Working with Mitel has been a great collaborative experience, enabling us to test all the new features and functionality of the latest contact center solution in a controlled environment."

    Ola Sandvig Pettersen IT Manager

  • "Mitel developed a user-friendly solution that makes call handling and appointments more transparent. It’s crucial to reduce as much as possible the threshold of access to medical care. In this …

    Nathalie Duliba Supervision Manager

  • “The Mitel platform is 30% more efficient than our previous system, as calls don’t sit in queues with timeouts bouncing around IVR, increasing customer satisfaction and experience.”

    Scott Armit Head of Digital
274 more testimonials currently locked

273 Case Studies

  • Senators Sports & Entertainment - Customer Case Study

    Geoff Publow VP of Strategic Development

  • Council faces pressure when demands for services are up but budgets are …

    Rob Neil Head of ICT and Customer Services

  • United Service Organization - Customer Case Study

272 more case studies currently locked

61 Customer Videos

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Additional Mitel Information & Resources

Read Mitel Reviews, Testimonials & Customer References from 275 real Mitel customers.

Browse Mitel Case Studies, Customer Success Stories, & Customer References from 273 businesses that use Mitel.

Watch Mitel Customer Videos to learn why 61 businesses chose Mitel.

FeaturedCustomers has 2,114,326+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.