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Read 275 Mitel reviews and testimonials from customers, explore 273 case studies and customer success stories, and watch 61 customer videos to see why companies chose Mitel as their Call Center Management

Mitel is a global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq: MITL) (TSX: MNW) helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Mitel innovation and communications experts serve more than 60 million business users in more than 100 countries, and 130 mobile service providers including 15 of the top 20 mobile carriers in the world. That makes them unique, and the only company able to provide a bridge between enterprise and mobile customers.

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  • 275 Testimonials View
  • 273 Case Studies View
  • 61 Customer Videos View
Customer Rating Review Score based on 8660 reference ratings
4.7/5.0 (8660)
  • Fall 2025 Top Performer Call Center Management Software
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275Testimonials

  • “It really helps us deliver consistently excellent service to our customers.”

    Dave Reinhold Network Administrator

  • “AllSaints now has a fully resilient and scalable Mitel UCaaS which provides a single experience across all 27 countries and 232 stores. The move to the cloud has provided enhanced …

    Andy Dean Technical Operations Manager

  • “Mitel is different. It understands the needs of the smaller firm whose communications dollar has to work hard now and over the longer term. Its representatives provided us with a …

    Dominique Robinson Managing Partner
274 more testimonials currently locked

273 Case Studies

  • Mitel Summit Platform supports customized IVRs and long-term flexibility for leading payment …

    Fred Byrd Sr. Director Billing Solutions

  • A financial media firm used Mitel’s Contact Center software to reduce the …

    James Santillo Money And Markets Contact Center

  • San Diego Padres - Customer Case Study

    Ray Chan Director of Information Technology
272 more case studies currently locked

61 Customer Videos

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Additional Mitel Information & Resources

Read Mitel Reviews, Testimonials & Customer References from 275 real Mitel customers.

Browse Mitel Case Studies, Customer Success Stories, & Customer References from 273 businesses that use Mitel.

Watch Mitel Customer Videos to learn why 61 businesses chose Mitel.

FeaturedCustomers has 2,038,458+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.