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Read 275 Mitel reviews and testimonials from customers, explore 256 case studies and customer success stories, and watch 61 customer videos to see why companies chose Mitel as their Call Center Management

Mitel is a global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq: MITL) (TSX: MNW) helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Mitel innovation and communications experts serve more than 60 million business users in more than 100 countries, and 130 mobile service providers including 15 of the top 20 mobile carriers in the world. That makes them unique, and the only company able to provide a bridge between enterprise and mobile customers.

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  • 275 Testimonials View
  • 256 Case Studies View
  • 61 Customer Videos View
Customer Rating Review Score based on 8325 reference ratings
4.7/5.0 (8325)
  • Fall 2025 Top Performer Call Center Management Software
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275Testimonials

  • "The Connect mobile app has also helped us in many ways. Now, [employees] don’t need to leave the field. They just log in wherever they are and can respond without …

    Darryl Polk Chief Innovation Officer and DoIT Director

  • “We listened to S&P’s requirements and made sure we provided the best possible solution. S&P’s contact center agents can now manage simultaneous interactions on a variety of channels through a …

    Kim Dahl Sales Engineer

  • “Having the desktop app and all the collaboration tools on our phones, our computers, wherever we are in the world that’s been amazing for our business.”

    Dean Rogers Senior Support Engineer
274 more testimonials currently locked

256 Case Studies

  • Great Ocean Road Real Estate Drives Down Costs with Mitel

    Brad Weetman Finance Manager

  • Peninsula Hot Springs - Customer Case Study

    Heather Pearce Systems Implementation Officer

  • Blanchard Valley Health System - Customer Case Study

    Jeff Kelley telecommunications supervisor
255 more case studies currently locked

61 Customer Videos

  • The Louvre Lens - Customer Success Story (Eric Cassou-Ribehart - Director of Information Systems)
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    Eric Cassou-Ribehart Director of Information Systems
  • Mark Barnes & Associates - Customer Success Story (Mark Barnes - Founder & Principal)
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    Mark Barnes Founder & Principal
  • Liverpool Football Club - Customer Case Study (Jo Kirkham - Head of Fan Experience)
    Play Video
    Jo Kirkham Head of Fan Experience
60 more videos currently locked

Additional Mitel Information & Resources

Read Mitel Reviews, Testimonials & Customer References from 275 real Mitel customers.

Browse Mitel Case Studies, Customer Success Stories, & Customer References from 256 businesses that use Mitel.

Watch Mitel Customer Videos to learn why 61 businesses chose Mitel.

FeaturedCustomers has 1,897,391+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.