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Read 275 Mitel reviews and testimonials from customers, explore 256 case studies and customer success stories, and watch 61 customer videos to see why companies chose Mitel as their Call Center Management

Mitel is a global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq: MITL) (TSX: MNW) helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Mitel innovation and communications experts serve more than 60 million business users in more than 100 countries, and 130 mobile service providers including 15 of the top 20 mobile carriers in the world. That makes them unique, and the only company able to provide a bridge between enterprise and mobile customers.

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  • 275 Testimonials View
  • 256 Case Studies View
  • 61 Customer Videos View
Customer Rating Review Score based on 8550 reference ratings
4.7/5.0 (8550)
  • Fall 2025 Top Performer Call Center Management Software
    Press Release Report

275Testimonials

  • “We were very fortunate that the Mitel equipment was flexible enough to adapt on the fly.”

    Jeff Kelley telecommunications supervisor

  • “As more neighbourhood clinics are added, they will be using SIP terminals for telephone services.”

    Jerry Wilson Telecommunications Manager

  • "Mitel’s development options were critical for our launch. We had Mitel’s development partners do the voice and SMS work so we could focus on the areas where we excel."

    Ganesh Elangovan Co-Founder
274 more testimonials currently locked

256 Case Studies

  • Maverick networks navigates its customers to success with Marwatch

    Aaron Lee President

  • Blanchard Valley Health System - Customer Case Study

    Jeff Kelley telecommunications supervisor

  • Econom Accelerates Digital Tranformation With Mitel

    Samy Ouharzoune Unified Systems and Communications Engineer
255 more case studies currently locked

61 Customer Videos

  • Mainsail Lodging & Development - Customer Success Story (Robert Melendez - IT Director)
    Play Video
    Robert Melendez IT Director
  • Architects' Registration Board - Customer Success Story (Karen Holmes - Deputy Registrar & Head of Registration)
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    Karen Holmes Deputy Registrar & Head of Registration
  • Coca Cola - Customer Success Story (Michael Neighbors - Vice President of IT)
    Play Video
    Michael Neighbors Vice President of IT
60 more videos currently locked

Additional Mitel Information & Resources

Read Mitel Reviews, Testimonials & Customer References from 275 real Mitel customers.

Browse Mitel Case Studies, Customer Success Stories, & Customer References from 256 businesses that use Mitel.

Watch Mitel Customer Videos to learn why 61 businesses chose Mitel.

FeaturedCustomers has 1,925,368+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.