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Mitel

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Read 275 Mitel reviews and testimonials from customers, explore 273 case studies and customer success stories, and watch 61 customer videos to see why companies chose Mitel as their Call Center Management

Mitel is a global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq: MITL) (TSX: MNW) helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Mitel innovation and communications experts serve more than 60 million business users in more than 100 countries, and 130 mobile service providers including 15 of the top 20 mobile carriers in the world. That makes them unique, and the only company able to provide a bridge between enterprise and mobile customers.

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  • 275 Testimonials View
  • 273 Case Studies View
  • 61 Customer Videos View
Customer Rating Review Score based on 8618 reference ratings
4.7/5.0 (8618)
  • Fall 2025 Top Performer Call Center Management Software
    Press Release Report

275Testimonials

  • "Working with Mitel has been fantastic for us. Having a platform that we understand and that we can rely on and we know is going to be consistent has been …

    Michael Johnson Founder & President

  • “The Mitel solution has enabled us to further improve our ability to handle our clients’ calls in a timely, efficient and professional manner, ensuring that any possible impact on their …

    Tristan Warner Chief Technology Officer

  • “The unified communications and integration technologies deployed make things simple and efficient for staff, which in turn means they can provide guests with the best service possible.”

    Craig Shepherd Education & Hospitality Vertical Lead
274 more testimonials currently locked

273 Case Studies

  • Muskogee Public Schools - Customer Case Study

    Eric Wells Director of Technology

  • Ohio Township Trims Budget, Boosts Efficiency with Mitel

    Frank Birkenhauer Assistant Township Administrator

  • Taxi Stockholm Goes All-in With Mitel

    Charlotte Dettner Director of Switchboard and Transport Management
272 more case studies currently locked

61 Customer Videos

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Additional Mitel Information & Resources

Read Mitel Reviews, Testimonials & Customer References from 275 real Mitel customers.

Browse Mitel Case Studies, Customer Success Stories, & Customer References from 273 businesses that use Mitel.

Watch Mitel Customer Videos to learn why 61 businesses chose Mitel.

FeaturedCustomers has 2,001,498+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.