Aheeva is specialized in products and services within superior technological solutions for contact centers. The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management. These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available.
CallScripter is the complete contact centre scripting front-end software solution. Their advanced application has been developed to enable organisations from any industry to streamline customer service operations, reduce cost and improve efficiency and customer experience journey via all touch points. The rapid set-up, handling and reporting of sophisticated inbound and outbound campaigns are controlled via one easy-to-use and highly-configurable interface platform.
Verve is a client-focused nationwide provider of Cloud-Hosted Voice and Internet solutions for the SMB market. They offer a full suite of UCaaS, CCaaS, and Fiber connectivity products. At Verve, the belief, they are building something unique – an organization focused on developing meaningful relationships with the partners and clients by providing legendary service.