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Vonage

Read 187 Vonage reviews and testimonials from customers, explore 173 case studies and customer success stories, and watch 44 customer videos to see why companies chose Vonage as their Call Center Management

Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud. The company's technology portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions. Trusted by enterprises across industries and embraced by developers around the world, Vonage is committed to reimagining every digital interaction. Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC) and operates within Ericsson Group Business Area Global Communications Platform (BGCP).

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  • 187 Testimonials View
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Customer Rating Review Score based on 4646 reference ratings
4.7/5.0 (4646)
  • Fall 2025 Top Performer Call Center Management Software
    Press Release Report

187Testimonials

  • "There were literally people in the office in tears because they couldn’t provide customers with the excellent service they expect from us. Overnight, those problems went away thanks to NewVoiceMedia …

    Jill Palmer Managing Director

  • “The competition between large hospitals is very fierce. In order to provide more convenient and advanced healthcare services to consumers, our IT department is tasked with discovering new technology to …

    Lin Jingjia Senior System Analyst and Programmer

  • “As a small company, to have a direct line of contact with the Vonage team is a very unique, important part of this partnership. HeyHi and Vonage engineering teams work …

    Yueh Mei Founder/CEO
186 more testimonials currently locked

173 Case Studies

  • CRM Integration Elevates Truck Manufacturer’s Sales Operation

    Billy Reagin Inside Sales Manager

  • How Fisher & Paykel Powers World-Class Customer Communications with Vonage

    Rudi Khoury Appliances EVP Marketing and Customer Experience

  • Vonage Video API Connects Cambly Language Learners to Native Speakers

172 more case studies currently locked

44 Customer Videos

  • CommonTime Uses the Vonage Video API to Break Down Barriers
    Play Video
    Jaskaran Rana Development and Technology Lead
  • Pennrose - Customer Success Story (John DeSantis - Director of Information Technology)
    Play Video
    John DeSantis Director of Information Technology
  • Brandlive Powers Next-Level Virtual Events with Vonage Video API
    Play Video
    Eli Ackerman Product Manager
43 more videos currently locked

Additional Vonage Information & Resources

Read Vonage Reviews, Testimonials & Customer References from 187 real Vonage customers.

Browse Vonage Case Studies, Customer Success Stories, & Customer References from 173 businesses that use Vonage.

Watch Vonage Customer Videos to learn why 44 businesses chose Vonage.

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