Greenlight CRM is call centre software that solves all your customer contact technology requirements in one hosted solution that's easy to use, compliant, customisable and feature rich. Greenlight CRM is a cloud-based call center management solution designed for businesses of all sizes. It offers blended agents, call recording, a script designer, live transfer and automated compliance functionalities within a suite. Greenlight CRM offers blended agent management, which enables users to manage both inbound and outbound calls. The product also features a predictive dialer, which leverages self-optimization algorithms to route calls to available and appropriate agents based on call responses.
"Greenlight CRM is by far the best bespoke dialler solution we have come across. Their service is second to none and they are always on hand for advice or problem solving."
Read Greenlight CRM Reviews, Testimonials & Customer References from 4 real Greenlight CRM customers.