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"We do a lot with the Department of Defense and have extremely strict regulatory requirements from the Federal government. CXM was the only provider that met every spec on our …
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"We installed CXM a year ago and have already seen a 15% increase in our CSAT & OSAT KPI metrics. Our city uses the Call Recording and Screen Recording modules, …
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"Our credit union uses all of CXM’s core applications. In just 8 months of use, our Customer Satisfaction and Overall Satisfaction metrics increased by more than 15%. The CXM Version-6 …
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