CXM is a solution provides leading edge workforce optimization solutions for contact centers and enterprise level business clients. CXM was developed based on a client request for a solution that was easier to use and less expensive than what was available on the market.
"Our credit union uses all of CXM’s core applications. In just 8 months of use, our Customer Satisfaction and Overall Satisfaction metrics increased by more than 15%. The CXM Version-6 user-interface is great, with many new enhancements. It allows us to do more on one screen than any other software I have used in my career. Great support, and CXM provides unlimited Admin/User training at no-cost."
Read TeleComp’s CXM Reviews, Testimonials & Customer References from 4 real TeleComp’s CXM customers.