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Liveops

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Read 34 Liveops reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 10 customer videos to see why companies chose Liveops as their Call Center Management

Liveops is a premier provider of flexible, scalable customer service solutions, revolutionizing the way businesses deliver exceptional customer experiences. With a nationwide network of experienced independent contractors, Liveops connects brands with skilled professionals who provide empathetic, personalized service across a range of industries, including healthcare, retail, insurance, and financial services. Liveops specializes in tailored customer support, from inbound and outbound sales to customer care and crisis response. Our flexible model allows companies to adapt seamlessly to fluctuating demand, ensuring efficiency during peak periods and emergencies alike. Powered by cutting-edge technology, Liveops offers secure, compliant solutions that meet the rigorous needs of regulated industries, while maintaining the human touch that customers value. With over two decades of experience, Liveops is committed to helping businesses succeed by combining people-powered service with innovative tools. Our approach delivers measurable results, such as improved customer satisfaction scores (CSAT), faster resolution times, and optimized costs. Choose Liveops to future-proof your customer service and elevate your brand’s reputation with unparalleled agility and reliability.

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Customer Rating Review Scorebased on 2369 reference ratings
4.7/5.0 (2369)
  • Top Performer 2024 2024
    Winter 2024Top PerformerCall Center Management Software

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34Testimonials

  • "With Liveops Chat & Email, we have a sophisticated system that prioritizes and directs incoming emails to the right agent, shows histories, provides template responses and real-time reporting. It is easy-to-use, has dramatically improved response times and streamlined the sales cycle."

33 more testimonialscurrently locked

16 Case Studies

  • Delivering highly qualified agents for a Fortune 100 pharmaceutical company

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10 Customer Videos

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Additional Liveops Information & Resources

Read Liveops Reviews, Testimonials & Customer References from 34 real Liveops customers.

Browse Liveops Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Liveops.

Watch Liveops Customer Videos to learn why 10 businesses chose Liveops.