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Liveops

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Read 42 Liveops reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 10 customer videos to see why companies chose Liveops as their Call Center Management

Liveops is a premier provider of flexible, scalable customer service solutions, revolutionizing the way businesses deliver exceptional customer experiences. With a nationwide network of experienced independent contractors, Liveops connects brands with skilled professionals who provide empathetic, personalized service across a range of industries, including healthcare, retail, insurance, and financial services.

Liveops specializes in tailored customer support, from inbound and outbound sales to customer care and crisis response. Our flexible model allows companies to adapt seamlessly to fluctuating demand, ensuring efficiency during peak periods and emergencies alike. Powered by cutting-edge technology, Liveops offers secure, compliant solutions that meet the rigorous needs of regulated industries, while maintaining the human touch that customers value.

With over two decades of experience, Liveops is committed to helping businesses succeed by combining people-powered service with innovative tools. Our approach delivers measurable results, such as improved customer satisfaction scores (CSAT), faster resolution times, and optimized costs. Choose Liveops to future-proof your customer service and elevate your brand’s reputation with unparalleled agility and reliability.

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  • 42 Testimonials View
  • 28 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 2780 reference ratings
4.7/5.0 (2780)
  • Fall 2025 Top Performer Call Center Management Software

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42Testimonials

  • "We’ve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. Without a doubt, they are the most organized …

  • "The Liveops L&D team collaborated well, providing a clear framework to architect the ideal learning solution for our partner, one the world's largest supply chain and logistics company. Whenever challenges …

  • "Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. I trust them and look forward to a deeper partnership in the …

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28 Case Studies

  • Role-Play in Insurance Client's Captive Contact Center Training

  • Scaling Voice and Messaging Support for a Global Retailer Company During Peak …

  • Improving CX with a Flexible Workforce for a Global Athletic Apparel Company

27 more case studies currently locked

10 Customer Videos

9 more videos currently locked

Additional Liveops Information & Resources

Read Liveops Reviews, Testimonials & Customer References from 42 real Liveops customers.

Browse Liveops Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Liveops.

Watch Liveops Customer Videos to learn why 10 businesses chose Liveops.