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Liveops

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Read 42 Liveops reviews and testimonials from customers, explore 30 case studies and customer success stories, and watch 10 customer videos to see why companies chose Liveops as their Contact Center Outsourcing

Liveops is a premier provider of flexible, scalable customer service solutions, revolutionizing the way businesses deliver exceptional customer experiences. With a nationwide network of experienced independent contractors, Liveops connects brands with skilled professionals who provide empathetic, personalized service across a range of industries, including healthcare, retail, insurance, and financial services.

Liveops specializes in tailored customer support, from inbound and outbound sales to customer care and crisis response. Our flexible model allows companies to adapt seamlessly to fluctuating demand, ensuring efficiency during peak periods and emergencies alike. Powered by cutting-edge technology, Liveops offers secure, compliant solutions that meet the rigorous needs of regulated industries, while maintaining the human touch that customers value.

With over two decades of experience, Liveops is committed to helping businesses succeed by combining people-powered service with innovative tools. Our approach delivers measurable results, such as improved customer satisfaction scores (CSAT), faster resolution times, and optimized costs. Choose Liveops to future-proof your customer service and elevate your brand’s reputation with unparalleled agility and reliability.

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  • 42 Testimonials View
  • 30 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 2841 reference ratings
4.7/5.0 (2841)
  • Fall 2025 Top Performer Call Center Management Software
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42Testimonials

  • "With Liveops Chat & Email, we have a sophisticated system that prioritizes and directs incoming emails to the right agent, shows histories, provides template responses and real-time reporting. It is …

    Alan Moscrop Customer Service Manager

  • "Liveops has been able to consistently attain 90%+ on both Customer Satisfaction and First Call Resolution in this first year of our partnership."

    Major Utility Company GM Regional Customer Care Operations

  • “We can always count on Liveops to follow up with guidance throughout the duration of a campaign, or providing feedback on products we’ve been testing."

    Jamie Morris Director of Sales
41 more testimonials currently locked

30 Case Studies

  • Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National …

    Avatara Garcia Digital Content Writer

  • How a Global Retailer Optimized Customer Support in the Philippines

  • Delivering Bilingual Support at High Volumes for a National Virtual Care Provider

29 more case studies currently locked

10 Customer Videos

  • Intuitive Solutions provides seamless managed call center solutions using LiveOps
    Play Video
    Tory Rutledge Chief Operating Officer
  • LiveOps for Salesforce improves Axcient customer satisfaction and Increased agent productivity
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    Pam Lyra Vice President, Customer Satisfaction
  • LiveOps Cloud Contact Center helps Les Concierges deliver world-class customer service
    Play Video
    Matt Clemenson Chief Technology Officer
9 more videos currently locked

Additional Liveops Information & Resources

Read Liveops Reviews, Testimonials & Customer References from 42 real Liveops customers.

Browse Liveops Case Studies, Customer Success Stories, & Customer References from 30 businesses that use Liveops.

Watch Liveops Customer Videos to learn why 10 businesses chose Liveops.

FeaturedCustomers has 1,974,514+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.