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DialConnection offers a fully integrated, end-to-end solution to take your contact center's performance to the next level. Their intuitive, user-friendly interfaces and simple management tools help companies reach accounts and customers while maintaining compliance. Customizable options tailor to suit your needs and scale as your business and its requirements grow.
"Thanks to our valued client partners and prospects, Mercantile has a long history of growth. DialConnection has been a long-term and strong vendor partner of Mercantile. As such, they have provided us with the support and solutions necessary for us to build a robust, flexible and scalable telephony platform. This in turn facilitates a networked platform from which we deliver call center solutions and services to our valued client partners across many diverse market verticals. Combining Mercantile’s knowledge with DialConnection’s expertise strengthens our ability to manage our controlled growth in a sustainable manner within the receivable management and customer care sectors. They understand our needs and support our primary objective of delivering compliant and comprehensive call center solutions to our client partners. At the end of the day, that’s what a valued added partnership is all about."
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