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  • 4.7 / 5.0 (4441)
    Verified 299+ References
  • 4.8 / 5.0 (2854)
    Verified 76+ References
  • 4.8 / 5.0 (1673)
    110+ References

Mattersight Testimonials

  • "The well-organized and insightful dashboard allows us to quickly identify areas of opportunity, resulting in more targeted coaching."

  • "A very compelling business case, with an average of 1 minute eliminated on every phone call, made it easy for us to roll this out across the enterprise."

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  • Five9
    Reference Rating
    4.7 / 5.0
    Customer References 299 total
    About

    Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep …

  • CallMiner
    Reference Rating
    4.8 / 5.0
    Customer References 76 total
    About

    CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …

  • Observe.AI
    Reference Rating
    4.8 / 5.0
    Customer References 110 total
    About

    Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural …

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