CallFinder Testimonials

“As a result of the changes we made to scripts and agent training, we’ve reduced the average talk-time by a full minute, or by 10 – 14 percent. We’re now able to get through the approval process much quicker, which means our agents can handle more calls in the same amount of time.”

“We know that CallFinder facilitated our ability to follow a consistent process, with consistent messaging when negotiating with the claimant. With a new level of consistency, the company can also better control loss mitigation and operational efficiencies.”