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CallFinder

Read 12 CallFinder reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 6 customer videos to see why companies chose CallFinder as their Voice Analytics Software

CallFinder is a leading provider of cloud-based speech analytics and call scoring technology that is powerful, affordable, and easy to use. It enables small and medium size businesses to improve agent performance, automate quality monitoring, and provide a superior customer experience. They deliver their highly scalable technology across a wide range of industries including retail & wholesale, healthcare, travel, finance and banking, collections, insurance, manufacturing, utilities, education, and more.

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  • 12 Testimonials View
  • 9 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 1029 reference ratings
4.8/5.0 (1029)

12Testimonials

  • “We know that CallFinder facilitated our ability to follow a consistent process, with consistent messaging when negotiating with the claimant. With a new level of consistency, the company can also …

    Frank Diaz Director of Claims and Contact Center Operations

  • "My experience with CallFinder has been an absolute pleasure. They were completely invested in our needs."

    Erin Carmona Director of First Impressions

  • “Prior to working with CallFinder, we had more of a reactive approach versus a proactive approach. CallFinder helped us save many hours and serves as an invaluable tool to ensure …

    Henry Antonov Senior Quality Assurance Specialist
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9 Case Studies

  • RoadVantage cuts average talk time by 10–14% with CallFinder

  • Revenue Enterprises monitors 100% of calls with CallFinder

  • Methodist Health System boosts self-pay collections by $150,000/month with CallFinder

8 more case studies currently locked

6 Customer Videos

  • Ensuring a Positive Member Experience with Proactive QA
    Play Video
    Henry Antonov Senior Quality Assurance Specialist
  • Credit Union Builds QA Program Around CallFinder
    Play Video
    Nicole Crawford Quality Assurance Specialist
  • Aware Recovery Care - Customer Success Story (Jennifer Small - Lead Admission Specialist)
    Play Video
    Jennifer Small Lead Admission Specialist
5 more videos currently locked

Additional CallFinder Information & Resources

Read CallFinder Reviews, Testimonials & Customer References from 12 real CallFinder customers.

Browse CallFinder Case Studies, Customer Success Stories, & Customer References from 9 businesses that use CallFinder.

Watch CallFinder Customer Videos to learn why 6 businesses chose CallFinder.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.