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CallFinder

Read 12 CallFinder reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch 6 customer videos to see why companies chose CallFinder as their Quality Management Software

CallFinder is a leading provider of cloud-based speech analytics and call scoring technology that is powerful, affordable, and easy to use. It enables small and medium size businesses to improve agent performance, automate quality monitoring, and provide a superior customer experience. They deliver their highly scalable technology across a wide range of industries including retail & wholesale, healthcare, travel, finance and banking, collections, insurance, manufacturing, utilities, education, and more.

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  • 12 Testimonials View
  • 4 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 979 reference ratings
4.8/5.0 (979)

12Testimonials

  • "My experience with CallFinder has been an absolute pleasure. They were completely invested in our needs."

    Erin Carmona Director of First Impressions

  • “With this solution, I have the ability to easily zero in on specific calls with low scores that I see in our reports and scorecards and use those interactions as …

    Gautam Salvi Supervisor of Call Centre Operations

  • "Partnering with CallFinder has been probably one of the best decisions we've made in a long time."

    Mitch Taylor Director of Collections
11 more testimonials currently locked

4 Case Studies

  • RoadVantage Improves Contact Center Performance With Speech Analytics From CallFinder

    Larriann Alvarado Claims Center Manager

  • Integrated Financial Technologies (IFT) Meets & Exceeds KPIs With CallFinder

    Dave Kilby Manager of Operations

  • Kohler Increases Set Rates By 50% & Exceeds Sales Goals With 800response …

    Neil Jochman Senior Sales Executive
3 more case studies currently locked

6 Customer Videos

  • Credit Union Builds QA Program Around CallFinder
    Play Video
    Nicole Crawford Quality Assurance Specialist
  • Increasing Collection Rates & Performance by Measuring Empathy
    Play Video
    Mitch Taylor Director of Collections
  • Aware Recovery Care - Customer Success Story (Jennifer Small - Lead Admission Specialist)
    Play Video
    Jennifer Small Lead Admission Specialist
5 more videos currently locked

Additional CallFinder Information & Resources

Read CallFinder Reviews, Testimonials & Customer References from 12 real CallFinder customers.

Browse CallFinder Case Studies, Customer Success Stories, & Customer References from 4 businesses that use CallFinder.

Watch CallFinder Customer Videos to learn why 6 businesses chose CallFinder.

FeaturedCustomers has 2,030,154+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.