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CallFinder

Read 12 CallFinder reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch 6 customer videos to see why companies chose CallFinder as their Quality Management Software

CallFinder is a leading provider of cloud-based speech analytics and call scoring technology that is powerful, affordable, and easy to use. It enables small and medium size businesses to improve agent performance, automate quality monitoring, and provide a superior customer experience. They deliver their highly scalable technology across a wide range of industries including retail & wholesale, healthcare, travel, finance and banking, collections, insurance, manufacturing, utilities, education, and more.

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  • 12 Testimonials View
  • 4 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 859 reference ratings
4.8/5.0 (859)

12Testimonials

  • “Our member experience score has gone from 4.3 in January to a 4.7 in June, because we’ve been able to focus on soft skills.”

    Cheryl Beams Service Manager

  • “Before we signed on with CallFinder, our quality assurance process was completely manual. If you need to free up some time with scoring calls, then absolutely speak with CallFinder.”

    Nicole Crawford Quality Assurance Specialist

  • "Partnering with CallFinder has been probably one of the best decisions we've made in a long time."

    Mitch Taylor Director of Collections
11 more testimonials currently locked

4 Case Studies

  • National Tubs Company Uses CallFinder To Improve Agent Training & CX

  • Integrated Financial Technologies (IFT) Meets & Exceeds KPIs With CallFinder

    Dave Kilby Manager of Operations

  • RoadVantage Improves Contact Center Performance With Speech Analytics From CallFinder

    Larriann Alvarado Claims Center Manager
3 more case studies currently locked

6 Customer Videos

  • Aware Recovery Care - Customer Success Story (Jennifer Small - Lead Admission Specialist)
    Play Video
    Jennifer Small Lead Admission Specialist
  • Credit Union Builds QA Program Around CallFinder
    Play Video
    Nicole Crawford Quality Assurance Specialist
  • Ensuring a Positive Member Experience with Proactive QA
    Play Video
    Henry Antonov Senior Quality Assurance Specialist
5 more videos currently locked

Additional CallFinder Information & Resources

Read CallFinder Reviews, Testimonials & Customer References from 12 real CallFinder customers.

Browse CallFinder Case Studies, Customer Success Stories, & Customer References from 4 businesses that use CallFinder.

Watch CallFinder Customer Videos to learn why 6 businesses chose CallFinder.

FeaturedCustomers has 1,910,162+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.