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CallFinder

Read 12 CallFinder reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch 6 customer videos to see why companies chose CallFinder as their Quality Management Software

CallFinder is a leading provider of cloud-based speech analytics and call scoring technology that is powerful, affordable, and easy to use. It enables small and medium size businesses to improve agent performance, automate quality monitoring, and provide a superior customer experience. They deliver their highly scalable technology across a wide range of industries including retail & wholesale, healthcare, travel, finance and banking, collections, insurance, manufacturing, utilities, education, and more.

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  • 12 Testimonials View
  • 4 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 891 reference ratings
4.8/5.0 (891)

12Testimonials

  • "My experience with CallFinder has been an absolute pleasure. They were completely invested in our needs."

    Erin Carmona Director of First Impressions

  • “We know that CallFinder facilitated our ability to follow a consistent process, with consistent messaging when negotiating with the claimant. With a new level of consistency, the company can also …

    Frank Diaz Director of Claims and Contact Center Operations

  • “Our member experience score has gone from 4.3 in January to a 4.7 in June, because we’ve been able to focus on soft skills.”

    Cheryl Beams Service Manager
11 more testimonials currently locked

4 Case Studies

  • RoadVantage Improves Contact Center Performance With Speech Analytics From CallFinder

    Larriann Alvarado Claims Center Manager

  • Integrated Financial Technologies (IFT) Meets & Exceeds KPIs With CallFinder

    Dave Kilby Manager of Operations

  • National Tubs Company Uses CallFinder To Improve Agent Training & CX

3 more case studies currently locked

6 Customer Videos

  • Aware Recovery Care - Customer Success Story (Jennifer Small - Lead Admission Specialist)
    Play Video
    Jennifer Small Lead Admission Specialist
  • Improving the Patient Experience with Actionable Insights
    Play Video
    Erin Carmona Director of First Impressions
  • Increasing Collection Rates & Performance by Measuring Empathy
    Play Video
    Mitch Taylor Director of Collections
5 more videos currently locked

Additional CallFinder Information & Resources

Read CallFinder Reviews, Testimonials & Customer References from 12 real CallFinder customers.

Browse CallFinder Case Studies, Customer Success Stories, & Customer References from 4 businesses that use CallFinder.

Watch CallFinder Customer Videos to learn why 6 businesses chose CallFinder.

FeaturedCustomers has 1,911,109+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.