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CallFinder

Read 12 CallFinder reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 6 customer videos to see why companies chose CallFinder as their Voice Analytics Software

CallFinder is a leading provider of cloud-based speech analytics and call scoring technology that is powerful, affordable, and easy to use. It enables small and medium size businesses to improve agent performance, automate quality monitoring, and provide a superior customer experience. They deliver their highly scalable technology across a wide range of industries including retail & wholesale, healthcare, travel, finance and banking, collections, insurance, manufacturing, utilities, education, and more.

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  • 12 Testimonials View
  • 9 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 1055 reference ratings
4.8/5.0 (1055)

12Testimonials

  • “I would definitely recommend CallFinder to anyone trying to manage any level of a call center.”

    Jennifer Small Lead Admission Specialist

  • “Our member experience score has gone from 4.3 in January to a 4.7 in June, because we’ve been able to focus on soft skills.”

    Cheryl Beams Service Manager

  • "Partnering with CallFinder has been probably one of the best decisions we've made in a long time."

    Mitch Taylor Director of Collections
11 more testimonials currently locked

9 Case Studies

  • Methodist Health System boosts self-pay collections by $150,000/month with CallFinder

  • Integrated Financial Technologies (IFT) Meets & Exceeds KPIs With CallFinder

    Dave Kilby Manager of Operations

  • RoadVantage cuts average talk time by 10–14% with CallFinder

8 more case studies currently locked

6 Customer Videos

  • Increase Member Satisfaction With More Time for Agent Coaching
    Play Video
    Cheryl Beams Service Manager
  • Improving the Patient Experience with Actionable Insights
    Play Video
    Erin Carmona Director of First Impressions
  • Ensuring a Positive Member Experience with Proactive QA
    Play Video
    Henry Antonov Senior Quality Assurance Specialist
5 more videos currently locked

Additional CallFinder Information & Resources

Read CallFinder Reviews, Testimonials & Customer References from 12 real CallFinder customers.

Browse CallFinder Case Studies, Customer Success Stories, & Customer References from 9 businesses that use CallFinder.

Watch CallFinder Customer Videos to learn why 6 businesses chose CallFinder.

FeaturedCustomers has 2,133,041+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.